About the job
ServiceNow is hiring a Staff Machine Learning Engineer focused on VoIP Infrastructure in Chicago. This role centers on applying machine learning to strengthen and scale voice-over-IP services. The work aims to improve performance, reliability, and scalability across the VoIP platform.
What you will do
- Design and implement machine learning models tailored to VoIP infrastructure needs
- Work with teams from different disciplines to integrate ML solutions into existing systems
- Drive technical improvements that support high-quality, dependable VoIP services

