About the job
Intercom is seeking a Staff Product Designer in Berlin to help shape the user experience across our platform. This position calls for a designer who brings creativity and a thoughtful approach to solving complex challenges. The work centers on designing interfaces and interactions that make a real difference for our customers.
Role overview
This role focuses on improving how businesses connect with their customers through Intercom’s products. As part of the design team, you will work closely with product managers and engineers to define the product vision and create solutions that address real user needs.
What you will do
- Design user experiences that support better customer relationships
- Collaborate with cross-functional teams to define and deliver product features
- Tackle complex problems with creative, user-centered solutions
Requirements
- Strong experience in product design, especially solving intricate design challenges
- Ability to work collaboratively with engineers and product managers
- Passion for creating thoughtful, enjoyable user experiences

