About the job
Join PeakMade Real Estate as a Property Manager and take the lead in optimizing the operations and profitability of our student housing properties. In this pivotal role, you will inspire, guide, and mentor a team of dedicated professionals to ensure our residents receive a world-class living experience. As the on-site leader, you will be instrumental in maximizing property income, occupancy rates, and Net Operating Income (NOI). Our ideal candidate is financially astute, possesses a strong understanding of the industry, and is adept at implementing innovative leasing strategies to drive property success.
Key Responsibilities:
Personnel Management:
- Oversee a high-performing on-site team by implementing effective recruitment, training, and development programs.
- Conduct and document employee evaluations, including performance reviews and corrective action processes.
- Manage the entire turnover process in accordance with company policies.
Strategic Leasing Management:
- Maintain a thorough understanding of property offerings and market dynamics to ensure leasing staff are equally informed.
- Effectively show, lease, and facilitate move-ins for prospective residents.
- Lead the execution of sales and marketing strategies that maximize rental income and achieve budgeted occupancy levels.
Financial Management:
- Enhance net operating income through robust cost control and revenue enhancement initiatives; identify trends and recommend strategic adjustments.
- Develop annual operating budgets and forecasts, ensuring accurate and timely reporting to the Regional Manager.
- Oversee rent collections and ensure compliance with landlord/resident regulations.
Customer Service:
- Implement resident retention strategies and follow-up programs for service requests.
- Oversee service request response times and ensure maintenance staff are responsive.
Administration & Risk Management:
- Accurately complete reports as required by Peak policies and in response to owner or supervisor requests.
- Conduct regular property inspections before move-ins and move-outs.
- Effectively communicate incidents and potential liabilities to manage property risk.
