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Talent Pool - Customer Success Manager

dLocalMontevideo (Hybrid)
Hybrid Full-time

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Qualifications

Proven experience in customer success, account management, or related field; Strong analytical and problem-solving skills; Excellent communication and interpersonal abilities; Ability to thrive in a fast-paced, collaborative environment; Familiarity with payment processing or fintech industry is a plus.

About the job

Why Choose dLocal?
At dLocal, we empower some of the largest global brands to seamlessly collect payments across 40 emerging markets. Our innovative platform boosts conversion rates and simplifies payment expansion, enabling merchants to tap into the world’s fastest-growing economies. As both a payments processor and a merchant of record, we provide crucial support for businesses looking to make an impact.

By joining our dynamic team, you will collaborate with over 1,000 professionals from 30+ nationalities, cultivating an international career that positively influences millions of lives daily. We are builders who embrace challenges, prioritize customer satisfaction, and thrive in teamwork-focused environments. If this resonates with you, you will excel at dLocal.

What Awaits You?
As a Customer Success Manager, you will be instrumental in establishing and nurturing robust relationships with our diverse clientele. You will act as a trusted advisor, providing guidance, support, and insights to maximize the value they derive from our solutions.
If you are a proactive, analytical professional passionate about enhancing customer success in a vibrant, collaborative setting, we invite you to express your interest!

This Talent Pool is your opportunity to indicate your interest in joining the Customer Success Team at dLocal as a Customer Success Manager. We will reach out to you when a suitable position becomes available!

About dLocal

dLocal is a pioneering payments platform that enables global brands to collect payments effortlessly across 40 emerging markets. Our commitment to innovation and customer satisfaction positions us as leaders in the industry, empowering businesses to grow and succeed in fast-evolving markets.

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