About the job
Cogent Security seeks a Technical Account Manager based in San Francisco, CA. The focus of this position is to develop and maintain strong relationships with clients, ensuring their technical needs are met with care and attention.
Key responsibilities
- Serve as the primary point of contact for assigned clients, addressing technical questions and concerns as they arise.
- Guide new customers through the onboarding process, helping them become familiar with Cogent Security’s solutions.
- Provide ongoing support, troubleshooting, and tailored advice to meet each client’s unique requirements.
- Work to maintain customer satisfaction and foster long-term partnerships.

