About the job
PDI Technologies is seeking a Technical Account Manager to join the team in Alpharetta, GA. This role centers on supporting clients by addressing their technical needs and serving as their main point of contact. The Technical Account Manager works directly with customers to deliver solutions, resolve issues, and help maintain high satisfaction levels.
What you will do
- Serve as the primary contact for assigned client accounts
- Respond to technical questions and requests, offering clear guidance
- Develop and maintain strong relationships with clients
- Spot opportunities for improvement and growth within each account
- Help ensure customers’ technical requirements are consistently met

