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Technical Support Engineer at Kombo | Berlin

KomboBerlin Office
On-site Full-time €70K/yr - €90K/yr

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Experience Level

Experience

Qualifications

QualificationsTechnical Expertise: Proficient in troubleshooting and debugging integration issues. Communication Skills: Excellent verbal and written communication skills to effectively collaborate with clients and internal teams. Problem-Solving: Strong analytical and problem-solving capabilities. Experience: Prior experience in a technical support or engineering role is preferred. Education: A degree in Computer Science or a related field is advantageous.

About the job

Berlin, On-site · Full-time

€70,000-€90,000 + equity

⏰ Full-time

Overview

At Kombo (YC S22), we are revolutionizing the way engineering teams integrate their HRIS, ATS, and Payroll systems by developing a unified API that saves hundreds of hours of work. We are currently seeking a dedicated Technical Support Engineer to deliver outstanding technical support to our expanding client base, troubleshoot complex integration challenges, and contribute to building the backbone of our customer support system. In this role, you will act as the crucial technical liaison between our clients and our product and engineering teams.

About Kombo

Kombo is pioneering a unified API solution for HR, payroll, and recruitment systems. By enabling companies to integrate once with our platform, they gain immediate access to over 160 different systems, effectively simplifying the complexities of various data schemas, authentication methods, and API peculiarities.

Since our time in Y Combinator in 2022, we have:

  • Secured over $30M in funding from Y Combinator, Acadian Ventures, 468, and other investors.

  • Achieved over $10M in annual recurring revenue (ARR) with a rapidly growing customer base.

  • Scaled to process data for 10% of Germany's workforce.

  • Expanded our team to over 50 members across two offices.

As a global company with headquarters in New York City and Berlin, we proudly represent over 20 nationalities within our team.

Why Support at Kombo is Essential

We place a premium on exceptional support for our customers, as we believe it is a key competitive advantage. Our commitment to outstanding customer service has led us to win G2 badges for best support in our category and regularly receive accolades from customers who regard our support as the best they have experienced across all products.

About Kombo

At Kombo, we are transforming the integration landscape with our unified API that connects HR, payroll, and recruiting systems efficiently. Our innovative approach allows businesses to streamline their operations by reducing the time and effort required for system integrations. Backed by significant funding and rapid growth, we are poised to make a significant impact in the industry.

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