companyKombo logo

Technical Support Engineer at Kombo | New York

KomboNew York Office
On-site Full-time $100K/yr - $140K/yr

Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.


Unlock Your Potential

Generate Job-Optimized Resume

One Click And Our AI Optimizes Your Resume to Match The Job Description.

Is Your Resume Optimized For This Role?

Find Out If You're Highlighting The Right Skills And Fix What's Missing

Experience Level

Experience

Qualifications

Qualifications:Strong problem-solving skills with a technical background. Experience with API integrations and troubleshooting. Excellent communication skills, both written and verbal. Ability to work collaboratively with cross-functional teams. Customer-focused mindset with a commitment to delivering exceptional service.

About the job

NYC (Brooklyn), On-site · Full-time

Salary Range: $100,000 - $140,000 + equity

About the Role

At Kombo, we are seeking a Technical Support Engineer who will play a pivotal role in providing outstanding technical support to our expanding customer base. You will be responsible for troubleshooting intricate integration challenges and establishing the foundations of our support operations in the U. S. This position will act as a technical liaison between our customers and our product and engineering teams.

About Kombo

Kombo is revolutionizing the way HR, payroll, and recruiting systems interact with each other through a unified API. By enabling companies to integrate once with Kombo, they can seamlessly connect to over 160 platforms, eliminating the headaches associated with multiple data schemas, authentication methods, and API peculiarities.

Since our inception through Y Combinator in 2022, we have achieved remarkable milestones:

  • Raised over $30M from Y Combinator, Acadian Ventures, 468, and other investors.
  • Increased our annual recurring revenue (ARR) from $0 to over $10M, positioning us among the top 5% of VC-backed startups.
  • Scaled to manage data for the equivalent of 10% of Germany's workforce.
  • Expanded our team to over 50 members across two offices in New York and Berlin.

We pride ourselves on our diverse and globally distributed team, consisting of over 20 nationalities.

Why Support Matters at Kombo

At Kombo, we believe that exceptional customer support is a unique competitive advantage. We are committed to delivering superior service, which is why we have received accolades for our support quality.

  • Our support has earned G2 badges for excellence.
  • We consistently receive positive feedback from customers, often noting that our support is the best they have ever experienced across any product.

About Kombo

Kombo is on the forefront of creating a unified API that simplifies the integration process for HR, payroll, and recruitment systems. With our innovative technology, businesses can connect to multiple platforms seamlessly, significantly reducing the time and effort required for integrations.

Similar jobs

Tailoring 0 resumes

We'll move completed jobs to Ready to Apply automatically.