About the job
NYC (Brooklyn), On-site · Full-time
Salary Range: $100,000 - $140,000 + equity
About the Role
At Kombo, we are seeking a Technical Support Engineer who will play a pivotal role in providing outstanding technical support to our expanding customer base. You will be responsible for troubleshooting intricate integration challenges and establishing the foundations of our support operations in the U. S. This position will act as a technical liaison between our customers and our product and engineering teams.
About Kombo
Kombo is revolutionizing the way HR, payroll, and recruiting systems interact with each other through a unified API. By enabling companies to integrate once with Kombo, they can seamlessly connect to over 160 platforms, eliminating the headaches associated with multiple data schemas, authentication methods, and API peculiarities.
Since our inception through Y Combinator in 2022, we have achieved remarkable milestones:
- Raised over $30M from Y Combinator, Acadian Ventures, 468, and other investors.
- Increased our annual recurring revenue (ARR) from $0 to over $10M, positioning us among the top 5% of VC-backed startups.
- Scaled to manage data for the equivalent of 10% of Germany's workforce.
- Expanded our team to over 50 members across two offices in New York and Berlin.
We pride ourselves on our diverse and globally distributed team, consisting of over 20 nationalities.
Why Support Matters at Kombo
At Kombo, we believe that exceptional customer support is a unique competitive advantage. We are committed to delivering superior service, which is why we have received accolades for our support quality.
- Our support has earned G2 badges for excellence.
- We consistently receive positive feedback from customers, often noting that our support is the best they have ever experienced across any product.

