About the job
Intercom is hiring a Technical Support Engineer based in Dublin, Ireland, to provide customer support from Saturday through Wednesday. This role centers on helping users resolve technical issues and navigate the Intercom platform.
Role overview
The Technical Support Engineer will handle customer inquiries, troubleshoot technical problems, and offer clear guidance on using Intercom’s products. The position involves regular interaction with users, aiming to deliver a smooth and reliable experience every day.
Schedule
- Work days: Saturday to Wednesday
- Location: Dublin, Ireland
What you will do
- Respond to customer support requests
- Diagnose and resolve technical issues
- Guide users on effective use of the Intercom platform

