About the job
Location: Jordan
Employment Type: Full-Time (3-Month Contract)
Project Start Date: February 1st, 2026
Job Overview
Join a distinguished organization in Jordan as a Customer Service Representative for a full-time, 3-month contract beginning on February 1st, 2026. We are looking for a candidate who is dedicated to providing exceptional customer service, possesses professionalism, and can effectively manage inquiries while adhering to high service standards.
Key Responsibilities
- Manage both inbound and outbound customer inquiries through phone and email.
- Deliver accurate information regarding products, services, and company policies.
- Address and resolve customer complaints and issues promptly and professionally.
- Keep comprehensive and detailed records of customer interactions.
- Escalate complex issues to appropriate departments as needed.
- Ensure customer satisfaction and high service quality at all times.
- Adhere to company guidelines and service standards consistently.
Requirements
- Possession of a Bachelor’s degree.
- Prior experience in customer service or a related field is preferred.
- Proficient English language skills are essential.
- Flexibility to work in shifts.
- Strong communication and interpersonal skills.
- Professional demeanor with excellent problem-solving capabilities.
- Commitment to working full-time for the entire 3-month period.
What’s Offered
- Full-time position for 3 months.
- Coverage under Social Security.
- Opportunity to collaborate with a reputable organization.
- Supportive and professional work environment.
- Competitive compensation package.
