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User Experience Strategist

On-site Full-time

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Experience Level

Experience

Qualifications

The ideal candidate should possess a strong background in user experience design, digital strategy, or related fields, demonstrating a proven track record in delivering outstanding user-centered solutions. Excellent analytical, communication, and presentation skills are essential, along with the ability to collaborate effectively across teams and with clients.

About the job

Become a Key Player in the Blacksmith Agency!

At Blacksmith Agency, a premier boutique digital agency located in Phoenix, AZ, we pride ourselves on delivering exceptional custom website design and development services. Our mission is to craft digital products and immersive online experiences that resonate with user expectations and leverage data-driven insights. We've partnered with industry-leading clients such as Google, General Electric, Voss Water, and Arizona State University, helping them achieve their ambitious business goals.

If you're passionate about digital media and technology, we invite you to join our dynamic team of creative and talented individuals!

Position Objectives:

Research:

  • Lead comprehensive research into industry trends, competitive landscape, and consumer insights to create and deliver impactful concepts and recommendations to internal teams and senior-level clients.

  • Conduct stakeholder interviews and guide primary and secondary research during the early stages of projects, reviewing analytics and other materials to extract valuable findings for project teams.

  • Plan and implement seamless, user-centered digital experiences for diverse key audiences.

Consult:

  • Transform complex human motivations and behaviors into the creation of visually appealing yet functional digital products.

  • Formulate strategic recommendations for project direction based on research insights, industry expertise, digital best practices, collaboration with creative teams, and client objectives.

  • Guide clients and internal teams in fostering strategic alignment across all related tactics and projects to meet overarching business goals.

  • Balance user needs, client objectives, and team requirements to solve problems and design extraordinary user experiences.

Present:

  • Craft and deliver compelling presentations of approaches and recommendations to internal teams and prospective clients.

  • Engage in new business development meetings and collaborate with account directors to enhance client satisfaction and drive growth in key accounts.

Build:

  • Conduct stakeholder interviews and facilitate strategy workshops.

About Blacksmith Agency

Blacksmith Agency is a leading boutique digital agency based in Phoenix, AZ, renowned for its excellence in custom website design and development. We focus on creating digital products and online experiences that align with user expectations and are backed by data-driven insights, helping our partners innovate and successfully achieve their business objectives.

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