About the job
We are seeking a detail-oriented and organized Customer Data Quality Analyst to join our team in Plano, TX. This role is ideal for a recent college graduate or someone with a couple of years of experience who is eager to learn and possesses strong soft skills. The successful candidate will focus on ensuring the accuracy and quality of customer data, and will not be expected to perform any coding or technical work. Responsibilities include:
• Conducting manual data corrections proactively and in response to problem tickets.
• Identifying data quality trends that may indicate system defects.
• Collaborating with IT resources for root-cause analysis of data discrepancies.
• Tracking and resolving identified data quality issues.
• Developing and maintaining procedural documentation.
• Participating in user acceptance and regression testing.
• Training new team members.
• Engaging in additional Business Intelligence initiatives as necessary.
Training will involve data entry tasks, gradually introducing new responsibilities as proficiency is gained.
