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Customer-Focused Technical Account Manager

XometrySan Francisco, CA
On-site Full-time $117K/yr - $152K/yr

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Key Responsibilities:Customer Integration:Act as a trusted advisor and technical expert for assigned enterprise accounts. Conduct weekly onsite visits with customers and partners to build relationships and comprehend their needs. Collaborate closely with customer engineers on Design for Manufacturing (DFM) to optimize projects for Xometry’s platform. Proactively identify and address potential manufacturing challenges before they escalate.

About the job

At Xometry (NASDAQ: XMTR), we drive the industries of today and tomorrow by connecting visionary thinkers with manufacturers capable of transforming their ideas into reality. Our innovative digital marketplace equips manufacturers with essential resources to expand their operations while enabling Fortune 1000 clients to easily access global manufacturing capabilities.

We are on the lookout for passionate Mechanical Engineers to join our team as Technical Account Managers (TAMs). In this role, you will be integrated into our key accounts, acting as an extension of their engineering teams. This position seamlessly combines customer engagement, technical acumen, and operational execution. While reporting to Operations, you will collaborate closely with Sales to foster growth and enhance customer satisfaction.

This is an exceptional opportunity to join a vibrant and expanding company at the forefront of digital manufacturing. If you are a highly driven Mechanical Engineer eager to contribute to customer success and make a meaningful impact, we want to hear from you!

About Xometry

Xometry is a leading digital marketplace that empowers manufacturers by providing vital resources to enhance their business operations. Our platform simplifies the process for buyers at Fortune 1000 companies, facilitating seamless access to global manufacturing capacity. Join us as we revolutionize the manufacturing landscape.

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