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Customer Service Representative (US)

getwingappColumbus, Ohio
On-site Full-time

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Qualifications

• Minimum of 1 year experience in a Customer Service role (B2C or B2B) • Outstanding English communication skills, both written and verbal (B2 level or higher) • Proficient in phone, email, and instant messaging communication • Strong organizational and time management capabilities • Tech-savvy with familiarity in desktop sharing, CRM systems, and VoIP technologies • Proficient with MS Office and online scheduling tools (e.g., Google Calendar) • Detail-oriented, proactive, and confident in problem-solving

About the job

Join Wing, a pioneering company on a mission to revolutionize the future of work! We are seeking a dynamic Remote Customer Service Representative to provide exceptional support and foster customer relationships. In this role, you will manage customer inquiries through various channels, resolve issues with efficiency, and ensure satisfaction in each interaction. You’ll play a vital part in our goal to build world-class teams for businesses around the globe. If you are passionate about delivering outstanding service and thrive in a fast-paced environment, we want to hear from you!

About getwingapp

At Wing, we believe in the power of innovation to redefine how businesses operate. We are committed to being the go-to partner for companies looking to streamline their operations and build exceptional teams. Our remote-first culture empowers our employees to thrive and contribute to a global mission of operational excellence.

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