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Customer Success Specialist - Registered with Targeted Placement (L.68/99)

On-site Full-time

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Experience Level

Experience

Qualifications

Proven experience in customer support or a related field. Strong communication and interpersonal skills. Ability to manage multiple tasks and prioritize effectively. Familiarity with customer relationship management (CRM) tools. Fluency in Italian and English; additional languages are a plus. Registered with Targeted Placement (L.68/99) is a requirement.

About the job

Join our team at Docplanner as a Customer Success Specialist, where you will play a crucial role in ensuring our clients achieve their desired outcomes with our services. You will be the voice of the customer, helping to resolve issues, provide training, and build strong relationships. Your expertise will help us to enhance our offerings and create an exceptional experience for all users.

About Docplanner

Docplanner is a leading healthcare appointment booking platform, dedicated to improving patient experience and streamlining the healthcare process. With a strong presence in multiple countries, we are passionate about making healthcare more accessible and efficient. Our innovative solutions empower patients and healthcare providers alike.

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