Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.
Experience Level
Entry Level
About the job
Join Mercier Consultancy as a French-Speaking Consultant within our Online Payment Solutions Department in Athens. In this pivotal position, you will offer invaluable assistance to our French-speaking clientele, helping them enhance their online payment processes to ensure seamless transactions and elevate their customer experience.
Your key responsibilities will include assessing client needs and delivering customized solutions, with a dedicated emphasis on outstanding customer service. Your role will be instrumental in helping clients navigate their payment solutions, building trust and nurturing long-lasting relationships.
Responsibilities
Provide support to French-speaking clients for inquiries related to online payment solutions.
Facilitate training sessions to educate clients on the functionalities and best practices of payment systems.
Effectively troubleshoot issues and provide prompt resolutions to client problems.
Maintain comprehensive documentation of all client interactions and support activities.
Collaborate with team members to tackle complex client challenges and devise effective solutions.
Solicit feedback from clients to enhance service offerings continuously.
Stay informed on the latest trends and innovations in online payment technology.
Join Mercier Consultancy as a French-Speaking Consultant within our Online Payment Solutions Department in Athens. In this pivotal position, you will offer invaluable assistance to our French-speaking clientele, helping them enhance their online payment processes to ensure seamless transactions and elevate their customer experience.Your key responsibilities …
Join Mercier Consultancy as a Norwegian-Speaking Consultant in our Online Payment Solutions Department, located in the vibrant city of Athens, Greece. This is an excellent opportunity for entry-level candidates to support our Norwegian-speaking clients in optimizing their online payment experiences. You will play a crucial role in ensuring that our clients receive effective guidance and support for their transactions.In this client-facing role, you will provide tailored solutions to meet the specific needs of each client. Your dedication to exceptional customer service will help foster strong relationships and improve client satisfaction in an international setting.Key Responsibilities Assist Norwegian-speaking clients with inquiries regarding online payment solutions. Conduct training sessions on system functionalities and best practices for efficient payment processing. Quickly troubleshoot client issues and deliver effective resolutions. Document all client interactions and maintain accurate records of support requests. Collaborate with team members to address complex client challenges. Gather and implement client feedback to enhance service offerings. Stay informed about industry trends and advancements in online payment technology.
iKnowHow Group has been at the forefront of Software & Robotics Solutions for nearly 23 years, providing innovative solutions worldwide. Our commitment to utilizing cutting-edge technologies drives our project development from inception to realization. The Robotics & Innovation division specializes in crafting bespoke robotic systems tailored to client needs.We are seeking a talented Java Tech Lead with exceptional technical expertise and substantial experience to spearhead exciting projects within the Banking Sector. This position is an opportunity to shape the future of technology in a dynamic and rewarding environment.Key Responsibilities:Lead and define the architectural vision for solutions, ensuring alignment with operational objectives.Develop a robust solution architecture that meets both functional and non-functional requirements.Adhere to architectural principles, ensuring technical solutions align with the business and client product roadmap.Design a sustainable architecture based on proven principles.Evaluate and recommend technologies to facilitate project development and maintain long-term viability.Engage with clients to clarify and enhance their requirements.Mentor and develop team members, sharing reusable techniques and best practices.Foster team productivity and motivation through effective communication and collaboration to achieve outstanding results and ensure client satisfaction.
As part of our team's growth, we are seeking motivated individuals to join our inbound call center department for an energy provider.Key Features of the Position: Permanent contract without the stress of renewals. Full-time employment. Flexible schedule with rotating 24-hour shifts from Monday to Sunday. Monthly performance bonuses as a reward for achieving targets. Your Daily Responsibilities:You will respond to customer inquiries regarding accounts, bills, and services with the aim of resolving their issues. Additionally, you will document all conversations and requests in the customer management system. Above all, your role will revolve around assisting customers in finding effective solutions to their concerns with our partner's services.
At Satori Analytics, our mission is to transform the world, one algorithm at a time, by providing clarity to global brands through innovative Data & AI solutions. Our diverse offerings range from cloud-based ecosystems tailored for fintech to advanced predictive models designed for the airline industry, effectively covering the entire data lifecycle—from ingestion to AI applications.As a rapidly expanding scale-up, our talented team of over 100 tech specialists—including Data Engineers, Data Scientists, and more—delivers cutting-edge analytics solutions across various sectors such as FMCG, retail, manufacturing, and financial services. Join us in leading the data revolution in South-Eastern Europe and beyond!What Your Day Might Look Like:Engage with potential clients to identify their business challenges and design customized Data & AI solutions that showcase Satori’s strengths.Conduct impactful presentations, demonstrations, and technical workshops to highlight Satori’s value proposition.Develop and deliver technically sound and commercially viable proposals that align client needs with our expertise.Collaborate with leadership to prepare compelling responses to RFIs and RFPs.Stay informed on advancements in analytics, cloud technologies, and AI to keep our solutions at the forefront of innovation.Work alongside delivery teams to ensure a smooth transition from pre-sales to implementation.Lead the rollout of Satori’s new CRM platform to serve as the single source of truth for pipeline management.Document and optimize pre-sales and sales processes, including lead qualification, opportunity tracking, and forecasting.Provide leadership visibility through insightful reporting, dashboards, and actionable insights.Promote the adoption of CRM across the commercial team, ensuring consistent and value-driven usage tied to performance metrics.Act as the liaison between Sales, Pre-Sales, and Delivery to ensure seamless information flow and accountability.Continuously seek and implement best practices in Sales Operations to enhance efficiency and scalability.
Working Model: Hybrid | Type: Full-timeAccepted Ltd. is a leading software and digital transformation services provider that empowers clients to drive innovation across various sectors, including Finance, Energy, Gaming, and Telecommunications. With over 20 years of engineering expertise, we pride ourselves on delivering outcome-focused solutions and fostering high-performing teams that integrate seamlessly with our clients' operations.We are seeking a Junior Business Analyst specializing in Intelligent Document Processing and AI Solutions to enhance our hybrid delivery teams.Key ResponsibilitiesEngage in client workshops and requirements-gathering sessions focused on Intelligent Document Processing, document-centric workflows, and comprehensive business solutions (such as contract management and invoice processing), under the mentorship of senior staff;Assist in the analysis of business requirements and contribute to designing automated processes and workflows utilizing AI-driven document processing technologies;Support the documentation of business processes, functional requirements, and solution artifacts, including AI-related use cases;Participate in configuration, testing, and validation activities for document processing and automation solutions;Collaborate effectively with business and technical teams to ensure clarity and consistency in implementing requirements;Assist in pre-sales activities by preparing presentation materials, scopes, checklists, and demo content for AI-enabled solutions.
Join Mercier Consultancy as a Polish-Speaking Consultant in our Online Payment Solutions Department located in Athens, Greece. In this rewarding position, you will play an essential role in assisting our Polish-speaking clients to optimize their online payment systems, ensuring a seamless transaction experience.Your primary responsibility will be to engage with clients, understanding their specific needs and providing customized support and solutions. Exceptional customer service will be paramount in establishing trust and fostering long-term relationships with our clients.Core ResponsibilitiesProvide expert assistance to Polish-speaking clients with inquiries about online payment solutions.Facilitate training sessions covering the functionalities and best practices of payment systems.Identify and troubleshoot issues, delivering timely resolutions to guarantee client satisfaction.Maintain detailed documentation of all client interactions and support activities.Work collaboratively with team members to address complex challenges and devise effective solutions.Collect and implement client feedback to continually enhance service offerings.Stay informed on industry trends and advancements in online payment technology.
Join Mercier Consultancy as a Czech-Speaking Consultant within our dynamic Online Payment Solutions Department based in Greece. In this pivotal role, you will assist our Czech-speaking clientele in optimizing and managing their online payment systems, ensuring they have comprehensive resources and support for smooth transactions.Your key responsibilities will entail delivering personalized assistance, responding to client inquiries, and providing customized solutions tailored to their unique needs. Your commitment to outstanding customer service will be crucial in establishing robust relationships and maintaining high levels of client satisfaction.Key ResponsibilitiesProvide assistance to Czech-speaking clients regarding online payment solutions.Deliver training and support on payment system features and best practices.Diagnose issues and offer effective solutions promptly.Maintain detailed records of all client interactions and support activities.Work collaboratively with internal teams to resolve complex client issues and develop effective solutions.Collect and implement client feedback to continually enhance service offerings.Stay informed about industry trends and advancements in online payment technology.
Working Model: Hybrid | Type: Full-timeAt Accepted, we are at the forefront of software and digital transformation, empowering clients across industries including Finance, Energy, Gaming, and Telecommunications. With over 20 years of excellence in engineering, we pride ourselves on creating innovative, outcome-focused solutions and fostering high-performing teams that integrate seamlessly with your operations.We are seeking a Senior Business Analyst specializing in Intelligent Document Processing & AI Solutions to enhance our hybrid delivery teams.Key ResponsibilitiesLead workshops and stakeholder meetings to uncover business requirements regarding Intelligent Document Processing, document-intensive workflows, and comprehensive business solutions (e.g., contract lifecycle management, invoice processing).Evaluate current business processes and document flows, pinpoint automation opportunities, and devise optimized AI and Machine Learning-based solutions.Participate in solution design by defining end-to-end architectures and workflows that integrate document management, AI-driven extraction/classification, and associated business systems.Transform business needs into precise functional specifications, including AI-related use cases, data requirements, process flows, and acceptance criteria.Work in collaboration with technical teams (AI/ML engineers, developers) to ensure accurate implementation of business requirements in alignment with solution designs.Assist in pre-sales activities, including solution scoping, effort estimation, proposal preparation, and participation in demos or client presentations.Help develop methodologies, templates, and best practices for AI-influenced document processing services.Mentor junior team members, ensuring the quality, consistency, and thoroughness of project deliverables.
Debitos is a pioneering financial technology firm and the foremost secondary market in Europe for loan trading.Utilizing our innovative auction-based online platform, banks, corporations, and investment funds can effectively sell their receivables, loans, claims, and real estate to specialized investors. Over 2000 qualified buyers engage in competitive bidding, optimizing outcomes for sellers.As we aim to expand our success story—having facilitated the trading of loans exceeding 10 billion euros—we are on the lookout for dedicated and skilled individuals. If you have strong analytical skills, exceptional numeracy, and proficiency in both English and Greek, along with some internship experience in Financial Services or Fintech, we invite you to apply as a working student (m/f) to support our team in Greece from our office located at Solonos 53. Your Responsibilities:Assist the Greek team with Business Development initiatives.Identify and engage with new prospects through regular communication, compile technical and financial proposals, and create client pitch books.Enhance brand visibility and contribute to marketing strategies for Greece and Cyprus, including preparation for conferences, development of industry-specific presentations, and drafting client communications.Support platform operations, including feature testing, translation into Greek, and client onboarding processes such as KYC and verification calls.Manage auction processes, including preparation of listings, communication with sellers and buyers, organization of data rooms, and coordination of auction activities, including NDA management and compiling post-auction reports.Gather and analyze project-related reports as well as conduct local market research and competitor analysis.
Optasia is an innovative B2B2X financial technology platform dedicated to enhancing scoring, financial decision-making, disbursement, and collection processes. We are passionate about fostering financial inclusion and transforming the world through our unique approach.We are seeking a dynamic and driven Program Manager (Revenue) to join our team and collaborate closely with the Chief Revenue Officer (CRO) to implement strategic initiatives that span the CRO organization.This role serves as an integral extension of the CRO, facilitating the definition, coordination, and execution of essential programs and projects across various regions and functions. You will be responsible for translating revenue and growth priorities into actionable initiatives, ensuring disciplined execution, and fostering alignment among stakeholders.Unlike traditional sales operations or performance management roles, this position emphasizes strategic execution and program leadership, empowering the CRO to advance priorities swiftly and transparently.This opportunity is tailored for an exceptionally organized, structured, and execution-focused professional who thrives in a fast-paced fintech environment and enjoys engaging with senior leadership.
Join Binance as the Director of Operations and Outsourcing, where you will lead our operational excellence initiatives and manage outsourcing strategies to enhance our global reach. You will work closely with cross-functional teams to drive efficiency and implement processes that support our ambitious growth objectives.
At Optasia, we are at the forefront of reshaping the financial technology landscape. Our innovative B2B2X platform provides comprehensive solutions for scoring, financial decision-making, disbursement, and collection, all aimed at promoting financial inclusion. Join us in changing the world.With over a decade of experience, we have emerged as a global leader in the Fintech sector, continuously evolving our offerings and exploring new monetization pathways for our partners and clients.As a vital member of the Systems Engineering team, your key mission will be to ensure the reliability and excellence of our backup and recovery operations. You will implement, optimize, and sustain the organization’s backup, retention, and disaster recovery strategies across all platforms.Your ResponsibilitiesOversee, monitor, and streamline backup and restore operations across diverse platforms.Support and enhance Veeam, Barman, and NiFi backup environments to ensure data integrity and readiness for recovery.Engage in disaster recovery planning, testing, and execution utilizing VMware vRealize Automation and related VMware tools.Address incidents, conduct root cause analyses, and guarantee prompt resolution of backup or recovery challenges.Manage and refresh backup configurations, retention policies, and recovery procedures.Document operational processes, test outcomes, and technical setups.Collaborate with the Team Leader to enhance performance, scalability, and robustness of backup and disaster recovery systems.Ensure adherence to compliance, audit, and data protection standards.Contribute to capacity planning, automation, and initiatives aimed at service improvement.Your Qualifications3-5 years of experience in IT infrastructure with a focus on backup and disaster recovery operations.In-depth technical knowledge of Veeam, Barman, and NiFi.Practical experience with VMware disaster recovery environments (VRA, SRM, or similar).Strong grasp of RPO/RTO concepts, backup architecture, and data retention strategies.Experience in incident management, troubleshooting, and performance optimization.Familiarity with regulatory and compliance frameworks (ISO 27001, GDPR, or equivalent).Exceptional attention to detail, documentation skills, and a collaborative spirit.Why Optasia?We offer a comprehensive remuneration package that includes: Competitive salary An extra day off on your birthday Performance-related bonuses All the technology you need to work efficientlyJoin a diverse and multicultural team, and engage with a unique and promising industry while gaining insights into the future market landscape.
Optasia is a cutting-edge B2B2X financial technology platform dedicated to transforming financial services through innovative scoring, decision-making, disbursement, and collection processes. Our mission is to foster financial inclusion worldwide, empowering individuals and businesses alike. Join us in revolutionizing the financial landscape.We are on the lookout for passionate and driven individuals who thrive in a collaborative environment. If you possess a can-do attitude and are eager to innovate, we invite you to be a part of our dynamic team.Key ResponsibilitiesAs a Software Engineer, you will engage in the analysis, design, development, and maintenance of our microloan provisioning platform.Our enterprise platform processes millions of loan transactions daily, making efficiency and performance critical.Contribute to all phases of product development and gain insights into its lifecycle.Utilize Java and the Spring framework within a microservices architecture.Work with a tech stack that includes Spring, JMS, RESTful APIs, Hazelcast, PostgreSQL, Kafka, Elastic, Docker Swarm, and Red Hat Linux.We are looking for individuals who are eager to learn and contribute, even if you haven't worked with all our technologies.
Join finartix as a Sales Executive and leverage your expertise in the Banking IT sector. We are seeking a proactive and results-oriented individual who possesses a robust track record in sales and account management. You will play a pivotal role in identifying new business opportunities and driving growth for our company.Key ResponsibilitiesDevelop and implement strategic business development initiatives to broaden our client base.Oversee the complete sales cycle, from prospecting to closing, ensuring a smooth client experience while meeting ambitious revenue goals.Manage and nurture both new and existing client accounts, fostering long-term relationships and high satisfaction levels.Analyze market trends and uncover new opportunities within the banking services landscape.Collaborate with our internal teams to create customized solutions that meet client needs.Lead sales negotiations, draft proposals, and finalize contracts with key stakeholders.Build strong relationships with executive-level decision-makers, effectively navigating complex organizational structures.Provide consistent reporting and analysis of sales metrics and market trends.
We are looking for a motivated and skilled IT Support Engineer to join our dynamic team at Optasia, a leading player in the fintech industry. In this role, you will be responsible for providing exceptional technical support, troubleshooting issues, and ensuring the smooth operation of our IT systems. Your expertise will help us maintain high service levels and deliver outstanding solutions to our clients.If you are passionate about technology and customer service, and thrive in a fast-paced environment, we want to hear from you!
finartix is looking for a Mid-Level iOS Software Engineer to help shape a new mobile banking application for a major financial institution. This role centers on building secure, high-performance features in Swift and SwiftUI, working alongside designers, backend engineers, and product managers. The project blends fintech innovation with enterprise delivery, all within a consulting team environment based in Athens, Attica, Greece. What you will do Design, develop, and maintain iOS applications using Swift and SwiftUI. Integrate RESTful and GraphQL APIs to support banking features like accounts, transfers, payments, and notifications. Implement security measures such as encryption, certificate pinning, and biometric authentication (Face ID and Touch ID). Work with UX/UI designers to translate Figma prototypes into accessible, accurate interfaces. Write unit and integration tests to ensure reliability and maintainability. Participate in code reviews and support best practices within a CI/CD pipeline. Coordinate with backend and QA teams to define acceptance criteria and deliver complete functionality. Contribute to architectural decisions, maintain technical documentation, and assist with sprint planning in an Agile setting. Requirements Minimum 3 years of professional experience in iOS development. Strong command of Swift; familiarity with Objective-C is a plus. Hands-on experience with SwiftUI and UIKit. Solid understanding of iOS frameworks such as Core Data, Core Animation, Push Notifications, and Keychain Services. Experience working with REST APIs and handling JSON data. Proficient with Git and branching strategies like GitFlow. Awareness of mobile security standards for financial apps. Experience with App Store submission, TestFlight, and the Apple Developer ecosystem. Strong communication and time management skills. Analytical thinking and a problem-solving approach. Fluency in English and Greek, both written and spoken. Preferred qualifications Background in fintech or banking mobile applications. Knowledge of PSD2, Open Banking standards, or PCI DSS compliance. Familiarity with Combine or async/await concurrency patterns. Experience with modular or microapp architecture. Understanding of design systems and accessibility (WCAG) standards. Experience working within Agile or Scrum and consulting project delivery. Benefits Professional development through participation in real-world projects across different industries.
Embark on your career journey in Compliance Operations and Financial Crime (Fincrime) with our exciting internship opportunity! As a Fincrime Intern at Withplum, you will play a vital role in supporting our compliance team with essential KYC (Know Your Customer) tasks in a dynamic and rapidly evolving fintech environment. In this role, you will assist customers in completing their verification processes and gain valuable, hands-on experience in a key area of financial services. We are looking for detail-oriented, customer-focused individuals who are eager to learn and grow—no prior experience in AML/KYC is necessary!Your ResponsibilitiesAssist in the identity and address verification processesSupport KYC updates, including name and address modificationsReview screening alerts under the supervision of senior analystsCommunicate with customers through chat and email to resolve KYC-related inquiriesRequest and follow up on any missing documentationHelp manage operational queues and contribute to reducing backlogEscalate complex or sensitive cases to AML/KYC Analysts as neededLearn and assist in daily AML/KYC operationsWhat We Are Looking ForNo previous experience in AML/KYC is requiredA strong interest in Compliance, FinTech, and Financial ServicesExcellent written and verbal communication skills in EnglishStrong attention to detail and the ability to follow established processesA proactive approach and willingness to learnComfort with repetitive tasks and detail-oriented workAdeptness in fast-paced operational environmentsWhat You Will GainHands-on experience in AML/KYC and financial crime operationsExposure to real-world compliance processes within a fintech companyTraining and mentorship from experienced team membersA solid foundation for a future career in Compliance or FinTech
Optasia is an innovative B2B2X financial technology platform specializing in scoring, financial decisioning, disbursement, and collection services. Our mission is to promote financial inclusion globally, and we are committed to transforming the financial landscape in our unique way.Over the past decade since our founding, we have established ourselves as a global leader in the fintech sector, consistently expanding our range of solutions, services, and untapped monetization opportunities for our partners and clients.We seek a highly organized, adaptable, and discreet Executive Assistant to the C-Suite to provide direct support to the Executives of Optasia. This critical role enhances the effectiveness of our Executives by managing scheduling, travel, communication, and strategic administrative tasks throughout our global operations.The ideal candidate will possess exceptional interpersonal and organizational skills, sound judgment, and the capability to handle sensitive information with the highest level of confidentiality.Key Responsibilities:Deliver high-level executive and administrative assistance to the Executives across all professional pursuits.Efficiently manage a dynamic international calendar, independently prioritizing and resolving scheduling conflicts.Coordinate comprehensive international travel arrangements, including flights, accommodations, visas, itineraries, and necessary documentation.Prepare materials, agendas, and action items for internal and external meetings; document meeting minutes and ensure timely follow-ups.Serve as a liaison between the Executives and internal teams, stakeholders, and external partners.Handle highly confidential information and documents with integrity and discretion.Screen and manage incoming communications, emails, and calls on behalf of the C-Level Executives, ensuring timely and appropriate responses.Assist the Executives with internal and external presentations, reports, and communications.Collaborate cross-functionally to ensure alignment on deliverables and executive priorities.Take ownership of special projects and operational initiatives on behalf of the Executives as required.Manage expenses, purchase orders, and approvals for the executive team.Qualifications:Fluency in English.A minimum of 8 years of experience in a similar role supporting C-level executives, preferably in a multinational or high-growth organization.Flexibility in working hours.Exceptional organizational, prioritization, and time-management abilities.A high level of discretion, professionalism, and trustworthiness.Advanced proficiency in Microsoft Office Suite (Outlook, Word, PowerPoint, Excel).Strong interpersonal skills, with a proactive and solution-oriented mindset.
Join tbi bank, a pioneering challenger bank that is transforming financial services across Southeast Europe. With a commitment to innovation and customer-centric solutions, we proudly serve over 2 million customers and have built a robust network of 30,000 checkout partnerships with retailers. Our inclusive culture emphasizes the values of care and courage, empowering both customers and partners to achieve financial flexibility. Through our Buy Now, Pay Later (BNPL) solutions, we enhance sales for both physical and online retail stores while boosting customer purchasing power.Role Overview As a Product Manager at tbi bank Greece, you will be instrumental in shaping the future of banking products, specifically personal loans and BNPL services. Collaborating with cross-functional teams, you will develop, launch, and optimize products that address our customers’ dynamic needs, driving both satisfaction and business growth.Your Responsibilities: Formulate and implement product strategies that align with tbi bank’s vision and market demands.Manage the complete product lifecycle from conception and requirements gathering through to launch and ongoing enhancements.Conduct market research and gather customer insights to uncover new opportunities.Work collaboratively with engineering, design, marketing, credit risk, compliance, and operational teams to ensure timely delivery of high-quality products.Establish and monitor key product metrics, utilizing data to inform decisions and drive product improvements.Identify and address performance challenges, including funnel drop-offs and default rates.Collect and prioritize customer feedback to ensure products meet user expectations and comply with regulatory standards.Prepare comprehensive product documentation, business cases, and go-to-market strategies.Stay abreast of industry trends, digital banking innovations, and regulatory changes.
Join Mercier Consultancy as a French-Speaking Consultant within our Online Payment Solutions Department in Athens. In this pivotal position, you will offer invaluable assistance to our French-speaking clientele, helping them enhance their online payment processes to ensure seamless transactions and elevate their customer experience.Your key responsibilities …
Join Mercier Consultancy as a Norwegian-Speaking Consultant in our Online Payment Solutions Department, located in the vibrant city of Athens, Greece. This is an excellent opportunity for entry-level candidates to support our Norwegian-speaking clients in optimizing their online payment experiences. You will play a crucial role in ensuring that our clients receive effective guidance and support for their transactions.In this client-facing role, you will provide tailored solutions to meet the specific needs of each client. Your dedication to exceptional customer service will help foster strong relationships and improve client satisfaction in an international setting.Key Responsibilities Assist Norwegian-speaking clients with inquiries regarding online payment solutions. Conduct training sessions on system functionalities and best practices for efficient payment processing. Quickly troubleshoot client issues and deliver effective resolutions. Document all client interactions and maintain accurate records of support requests. Collaborate with team members to address complex client challenges. Gather and implement client feedback to enhance service offerings. Stay informed about industry trends and advancements in online payment technology.
iKnowHow Group has been at the forefront of Software & Robotics Solutions for nearly 23 years, providing innovative solutions worldwide. Our commitment to utilizing cutting-edge technologies drives our project development from inception to realization. The Robotics & Innovation division specializes in crafting bespoke robotic systems tailored to client needs.We are seeking a talented Java Tech Lead with exceptional technical expertise and substantial experience to spearhead exciting projects within the Banking Sector. This position is an opportunity to shape the future of technology in a dynamic and rewarding environment.Key Responsibilities:Lead and define the architectural vision for solutions, ensuring alignment with operational objectives.Develop a robust solution architecture that meets both functional and non-functional requirements.Adhere to architectural principles, ensuring technical solutions align with the business and client product roadmap.Design a sustainable architecture based on proven principles.Evaluate and recommend technologies to facilitate project development and maintain long-term viability.Engage with clients to clarify and enhance their requirements.Mentor and develop team members, sharing reusable techniques and best practices.Foster team productivity and motivation through effective communication and collaboration to achieve outstanding results and ensure client satisfaction.
As part of our team's growth, we are seeking motivated individuals to join our inbound call center department for an energy provider.Key Features of the Position: Permanent contract without the stress of renewals. Full-time employment. Flexible schedule with rotating 24-hour shifts from Monday to Sunday. Monthly performance bonuses as a reward for achieving targets. Your Daily Responsibilities:You will respond to customer inquiries regarding accounts, bills, and services with the aim of resolving their issues. Additionally, you will document all conversations and requests in the customer management system. Above all, your role will revolve around assisting customers in finding effective solutions to their concerns with our partner's services.
At Satori Analytics, our mission is to transform the world, one algorithm at a time, by providing clarity to global brands through innovative Data & AI solutions. Our diverse offerings range from cloud-based ecosystems tailored for fintech to advanced predictive models designed for the airline industry, effectively covering the entire data lifecycle—from ingestion to AI applications.As a rapidly expanding scale-up, our talented team of over 100 tech specialists—including Data Engineers, Data Scientists, and more—delivers cutting-edge analytics solutions across various sectors such as FMCG, retail, manufacturing, and financial services. Join us in leading the data revolution in South-Eastern Europe and beyond!What Your Day Might Look Like:Engage with potential clients to identify their business challenges and design customized Data & AI solutions that showcase Satori’s strengths.Conduct impactful presentations, demonstrations, and technical workshops to highlight Satori’s value proposition.Develop and deliver technically sound and commercially viable proposals that align client needs with our expertise.Collaborate with leadership to prepare compelling responses to RFIs and RFPs.Stay informed on advancements in analytics, cloud technologies, and AI to keep our solutions at the forefront of innovation.Work alongside delivery teams to ensure a smooth transition from pre-sales to implementation.Lead the rollout of Satori’s new CRM platform to serve as the single source of truth for pipeline management.Document and optimize pre-sales and sales processes, including lead qualification, opportunity tracking, and forecasting.Provide leadership visibility through insightful reporting, dashboards, and actionable insights.Promote the adoption of CRM across the commercial team, ensuring consistent and value-driven usage tied to performance metrics.Act as the liaison between Sales, Pre-Sales, and Delivery to ensure seamless information flow and accountability.Continuously seek and implement best practices in Sales Operations to enhance efficiency and scalability.
Working Model: Hybrid | Type: Full-timeAccepted Ltd. is a leading software and digital transformation services provider that empowers clients to drive innovation across various sectors, including Finance, Energy, Gaming, and Telecommunications. With over 20 years of engineering expertise, we pride ourselves on delivering outcome-focused solutions and fostering high-performing teams that integrate seamlessly with our clients' operations.We are seeking a Junior Business Analyst specializing in Intelligent Document Processing and AI Solutions to enhance our hybrid delivery teams.Key ResponsibilitiesEngage in client workshops and requirements-gathering sessions focused on Intelligent Document Processing, document-centric workflows, and comprehensive business solutions (such as contract management and invoice processing), under the mentorship of senior staff;Assist in the analysis of business requirements and contribute to designing automated processes and workflows utilizing AI-driven document processing technologies;Support the documentation of business processes, functional requirements, and solution artifacts, including AI-related use cases;Participate in configuration, testing, and validation activities for document processing and automation solutions;Collaborate effectively with business and technical teams to ensure clarity and consistency in implementing requirements;Assist in pre-sales activities by preparing presentation materials, scopes, checklists, and demo content for AI-enabled solutions.
Join Mercier Consultancy as a Polish-Speaking Consultant in our Online Payment Solutions Department located in Athens, Greece. In this rewarding position, you will play an essential role in assisting our Polish-speaking clients to optimize their online payment systems, ensuring a seamless transaction experience.Your primary responsibility will be to engage with clients, understanding their specific needs and providing customized support and solutions. Exceptional customer service will be paramount in establishing trust and fostering long-term relationships with our clients.Core ResponsibilitiesProvide expert assistance to Polish-speaking clients with inquiries about online payment solutions.Facilitate training sessions covering the functionalities and best practices of payment systems.Identify and troubleshoot issues, delivering timely resolutions to guarantee client satisfaction.Maintain detailed documentation of all client interactions and support activities.Work collaboratively with team members to address complex challenges and devise effective solutions.Collect and implement client feedback to continually enhance service offerings.Stay informed on industry trends and advancements in online payment technology.
Join Mercier Consultancy as a Czech-Speaking Consultant within our dynamic Online Payment Solutions Department based in Greece. In this pivotal role, you will assist our Czech-speaking clientele in optimizing and managing their online payment systems, ensuring they have comprehensive resources and support for smooth transactions.Your key responsibilities will entail delivering personalized assistance, responding to client inquiries, and providing customized solutions tailored to their unique needs. Your commitment to outstanding customer service will be crucial in establishing robust relationships and maintaining high levels of client satisfaction.Key ResponsibilitiesProvide assistance to Czech-speaking clients regarding online payment solutions.Deliver training and support on payment system features and best practices.Diagnose issues and offer effective solutions promptly.Maintain detailed records of all client interactions and support activities.Work collaboratively with internal teams to resolve complex client issues and develop effective solutions.Collect and implement client feedback to continually enhance service offerings.Stay informed about industry trends and advancements in online payment technology.
Working Model: Hybrid | Type: Full-timeAt Accepted, we are at the forefront of software and digital transformation, empowering clients across industries including Finance, Energy, Gaming, and Telecommunications. With over 20 years of excellence in engineering, we pride ourselves on creating innovative, outcome-focused solutions and fostering high-performing teams that integrate seamlessly with your operations.We are seeking a Senior Business Analyst specializing in Intelligent Document Processing & AI Solutions to enhance our hybrid delivery teams.Key ResponsibilitiesLead workshops and stakeholder meetings to uncover business requirements regarding Intelligent Document Processing, document-intensive workflows, and comprehensive business solutions (e.g., contract lifecycle management, invoice processing).Evaluate current business processes and document flows, pinpoint automation opportunities, and devise optimized AI and Machine Learning-based solutions.Participate in solution design by defining end-to-end architectures and workflows that integrate document management, AI-driven extraction/classification, and associated business systems.Transform business needs into precise functional specifications, including AI-related use cases, data requirements, process flows, and acceptance criteria.Work in collaboration with technical teams (AI/ML engineers, developers) to ensure accurate implementation of business requirements in alignment with solution designs.Assist in pre-sales activities, including solution scoping, effort estimation, proposal preparation, and participation in demos or client presentations.Help develop methodologies, templates, and best practices for AI-influenced document processing services.Mentor junior team members, ensuring the quality, consistency, and thoroughness of project deliverables.
Debitos is a pioneering financial technology firm and the foremost secondary market in Europe for loan trading.Utilizing our innovative auction-based online platform, banks, corporations, and investment funds can effectively sell their receivables, loans, claims, and real estate to specialized investors. Over 2000 qualified buyers engage in competitive bidding, optimizing outcomes for sellers.As we aim to expand our success story—having facilitated the trading of loans exceeding 10 billion euros—we are on the lookout for dedicated and skilled individuals. If you have strong analytical skills, exceptional numeracy, and proficiency in both English and Greek, along with some internship experience in Financial Services or Fintech, we invite you to apply as a working student (m/f) to support our team in Greece from our office located at Solonos 53. Your Responsibilities:Assist the Greek team with Business Development initiatives.Identify and engage with new prospects through regular communication, compile technical and financial proposals, and create client pitch books.Enhance brand visibility and contribute to marketing strategies for Greece and Cyprus, including preparation for conferences, development of industry-specific presentations, and drafting client communications.Support platform operations, including feature testing, translation into Greek, and client onboarding processes such as KYC and verification calls.Manage auction processes, including preparation of listings, communication with sellers and buyers, organization of data rooms, and coordination of auction activities, including NDA management and compiling post-auction reports.Gather and analyze project-related reports as well as conduct local market research and competitor analysis.
Optasia is an innovative B2B2X financial technology platform dedicated to enhancing scoring, financial decision-making, disbursement, and collection processes. We are passionate about fostering financial inclusion and transforming the world through our unique approach.We are seeking a dynamic and driven Program Manager (Revenue) to join our team and collaborate closely with the Chief Revenue Officer (CRO) to implement strategic initiatives that span the CRO organization.This role serves as an integral extension of the CRO, facilitating the definition, coordination, and execution of essential programs and projects across various regions and functions. You will be responsible for translating revenue and growth priorities into actionable initiatives, ensuring disciplined execution, and fostering alignment among stakeholders.Unlike traditional sales operations or performance management roles, this position emphasizes strategic execution and program leadership, empowering the CRO to advance priorities swiftly and transparently.This opportunity is tailored for an exceptionally organized, structured, and execution-focused professional who thrives in a fast-paced fintech environment and enjoys engaging with senior leadership.
Join Binance as the Director of Operations and Outsourcing, where you will lead our operational excellence initiatives and manage outsourcing strategies to enhance our global reach. You will work closely with cross-functional teams to drive efficiency and implement processes that support our ambitious growth objectives.
At Optasia, we are at the forefront of reshaping the financial technology landscape. Our innovative B2B2X platform provides comprehensive solutions for scoring, financial decision-making, disbursement, and collection, all aimed at promoting financial inclusion. Join us in changing the world.With over a decade of experience, we have emerged as a global leader in the Fintech sector, continuously evolving our offerings and exploring new monetization pathways for our partners and clients.As a vital member of the Systems Engineering team, your key mission will be to ensure the reliability and excellence of our backup and recovery operations. You will implement, optimize, and sustain the organization’s backup, retention, and disaster recovery strategies across all platforms.Your ResponsibilitiesOversee, monitor, and streamline backup and restore operations across diverse platforms.Support and enhance Veeam, Barman, and NiFi backup environments to ensure data integrity and readiness for recovery.Engage in disaster recovery planning, testing, and execution utilizing VMware vRealize Automation and related VMware tools.Address incidents, conduct root cause analyses, and guarantee prompt resolution of backup or recovery challenges.Manage and refresh backup configurations, retention policies, and recovery procedures.Document operational processes, test outcomes, and technical setups.Collaborate with the Team Leader to enhance performance, scalability, and robustness of backup and disaster recovery systems.Ensure adherence to compliance, audit, and data protection standards.Contribute to capacity planning, automation, and initiatives aimed at service improvement.Your Qualifications3-5 years of experience in IT infrastructure with a focus on backup and disaster recovery operations.In-depth technical knowledge of Veeam, Barman, and NiFi.Practical experience with VMware disaster recovery environments (VRA, SRM, or similar).Strong grasp of RPO/RTO concepts, backup architecture, and data retention strategies.Experience in incident management, troubleshooting, and performance optimization.Familiarity with regulatory and compliance frameworks (ISO 27001, GDPR, or equivalent).Exceptional attention to detail, documentation skills, and a collaborative spirit.Why Optasia?We offer a comprehensive remuneration package that includes: Competitive salary An extra day off on your birthday Performance-related bonuses All the technology you need to work efficientlyJoin a diverse and multicultural team, and engage with a unique and promising industry while gaining insights into the future market landscape.
Optasia is a cutting-edge B2B2X financial technology platform dedicated to transforming financial services through innovative scoring, decision-making, disbursement, and collection processes. Our mission is to foster financial inclusion worldwide, empowering individuals and businesses alike. Join us in revolutionizing the financial landscape.We are on the lookout for passionate and driven individuals who thrive in a collaborative environment. If you possess a can-do attitude and are eager to innovate, we invite you to be a part of our dynamic team.Key ResponsibilitiesAs a Software Engineer, you will engage in the analysis, design, development, and maintenance of our microloan provisioning platform.Our enterprise platform processes millions of loan transactions daily, making efficiency and performance critical.Contribute to all phases of product development and gain insights into its lifecycle.Utilize Java and the Spring framework within a microservices architecture.Work with a tech stack that includes Spring, JMS, RESTful APIs, Hazelcast, PostgreSQL, Kafka, Elastic, Docker Swarm, and Red Hat Linux.We are looking for individuals who are eager to learn and contribute, even if you haven't worked with all our technologies.
Join finartix as a Sales Executive and leverage your expertise in the Banking IT sector. We are seeking a proactive and results-oriented individual who possesses a robust track record in sales and account management. You will play a pivotal role in identifying new business opportunities and driving growth for our company.Key ResponsibilitiesDevelop and implement strategic business development initiatives to broaden our client base.Oversee the complete sales cycle, from prospecting to closing, ensuring a smooth client experience while meeting ambitious revenue goals.Manage and nurture both new and existing client accounts, fostering long-term relationships and high satisfaction levels.Analyze market trends and uncover new opportunities within the banking services landscape.Collaborate with our internal teams to create customized solutions that meet client needs.Lead sales negotiations, draft proposals, and finalize contracts with key stakeholders.Build strong relationships with executive-level decision-makers, effectively navigating complex organizational structures.Provide consistent reporting and analysis of sales metrics and market trends.
We are looking for a motivated and skilled IT Support Engineer to join our dynamic team at Optasia, a leading player in the fintech industry. In this role, you will be responsible for providing exceptional technical support, troubleshooting issues, and ensuring the smooth operation of our IT systems. Your expertise will help us maintain high service levels and deliver outstanding solutions to our clients.If you are passionate about technology and customer service, and thrive in a fast-paced environment, we want to hear from you!
finartix is looking for a Mid-Level iOS Software Engineer to help shape a new mobile banking application for a major financial institution. This role centers on building secure, high-performance features in Swift and SwiftUI, working alongside designers, backend engineers, and product managers. The project blends fintech innovation with enterprise delivery, all within a consulting team environment based in Athens, Attica, Greece. What you will do Design, develop, and maintain iOS applications using Swift and SwiftUI. Integrate RESTful and GraphQL APIs to support banking features like accounts, transfers, payments, and notifications. Implement security measures such as encryption, certificate pinning, and biometric authentication (Face ID and Touch ID). Work with UX/UI designers to translate Figma prototypes into accessible, accurate interfaces. Write unit and integration tests to ensure reliability and maintainability. Participate in code reviews and support best practices within a CI/CD pipeline. Coordinate with backend and QA teams to define acceptance criteria and deliver complete functionality. Contribute to architectural decisions, maintain technical documentation, and assist with sprint planning in an Agile setting. Requirements Minimum 3 years of professional experience in iOS development. Strong command of Swift; familiarity with Objective-C is a plus. Hands-on experience with SwiftUI and UIKit. Solid understanding of iOS frameworks such as Core Data, Core Animation, Push Notifications, and Keychain Services. Experience working with REST APIs and handling JSON data. Proficient with Git and branching strategies like GitFlow. Awareness of mobile security standards for financial apps. Experience with App Store submission, TestFlight, and the Apple Developer ecosystem. Strong communication and time management skills. Analytical thinking and a problem-solving approach. Fluency in English and Greek, both written and spoken. Preferred qualifications Background in fintech or banking mobile applications. Knowledge of PSD2, Open Banking standards, or PCI DSS compliance. Familiarity with Combine or async/await concurrency patterns. Experience with modular or microapp architecture. Understanding of design systems and accessibility (WCAG) standards. Experience working within Agile or Scrum and consulting project delivery. Benefits Professional development through participation in real-world projects across different industries.
Embark on your career journey in Compliance Operations and Financial Crime (Fincrime) with our exciting internship opportunity! As a Fincrime Intern at Withplum, you will play a vital role in supporting our compliance team with essential KYC (Know Your Customer) tasks in a dynamic and rapidly evolving fintech environment. In this role, you will assist customers in completing their verification processes and gain valuable, hands-on experience in a key area of financial services. We are looking for detail-oriented, customer-focused individuals who are eager to learn and grow—no prior experience in AML/KYC is necessary!Your ResponsibilitiesAssist in the identity and address verification processesSupport KYC updates, including name and address modificationsReview screening alerts under the supervision of senior analystsCommunicate with customers through chat and email to resolve KYC-related inquiriesRequest and follow up on any missing documentationHelp manage operational queues and contribute to reducing backlogEscalate complex or sensitive cases to AML/KYC Analysts as neededLearn and assist in daily AML/KYC operationsWhat We Are Looking ForNo previous experience in AML/KYC is requiredA strong interest in Compliance, FinTech, and Financial ServicesExcellent written and verbal communication skills in EnglishStrong attention to detail and the ability to follow established processesA proactive approach and willingness to learnComfort with repetitive tasks and detail-oriented workAdeptness in fast-paced operational environmentsWhat You Will GainHands-on experience in AML/KYC and financial crime operationsExposure to real-world compliance processes within a fintech companyTraining and mentorship from experienced team membersA solid foundation for a future career in Compliance or FinTech
Optasia is an innovative B2B2X financial technology platform specializing in scoring, financial decisioning, disbursement, and collection services. Our mission is to promote financial inclusion globally, and we are committed to transforming the financial landscape in our unique way.Over the past decade since our founding, we have established ourselves as a global leader in the fintech sector, consistently expanding our range of solutions, services, and untapped monetization opportunities for our partners and clients.We seek a highly organized, adaptable, and discreet Executive Assistant to the C-Suite to provide direct support to the Executives of Optasia. This critical role enhances the effectiveness of our Executives by managing scheduling, travel, communication, and strategic administrative tasks throughout our global operations.The ideal candidate will possess exceptional interpersonal and organizational skills, sound judgment, and the capability to handle sensitive information with the highest level of confidentiality.Key Responsibilities:Deliver high-level executive and administrative assistance to the Executives across all professional pursuits.Efficiently manage a dynamic international calendar, independently prioritizing and resolving scheduling conflicts.Coordinate comprehensive international travel arrangements, including flights, accommodations, visas, itineraries, and necessary documentation.Prepare materials, agendas, and action items for internal and external meetings; document meeting minutes and ensure timely follow-ups.Serve as a liaison between the Executives and internal teams, stakeholders, and external partners.Handle highly confidential information and documents with integrity and discretion.Screen and manage incoming communications, emails, and calls on behalf of the C-Level Executives, ensuring timely and appropriate responses.Assist the Executives with internal and external presentations, reports, and communications.Collaborate cross-functionally to ensure alignment on deliverables and executive priorities.Take ownership of special projects and operational initiatives on behalf of the Executives as required.Manage expenses, purchase orders, and approvals for the executive team.Qualifications:Fluency in English.A minimum of 8 years of experience in a similar role supporting C-level executives, preferably in a multinational or high-growth organization.Flexibility in working hours.Exceptional organizational, prioritization, and time-management abilities.A high level of discretion, professionalism, and trustworthiness.Advanced proficiency in Microsoft Office Suite (Outlook, Word, PowerPoint, Excel).Strong interpersonal skills, with a proactive and solution-oriented mindset.
Join tbi bank, a pioneering challenger bank that is transforming financial services across Southeast Europe. With a commitment to innovation and customer-centric solutions, we proudly serve over 2 million customers and have built a robust network of 30,000 checkout partnerships with retailers. Our inclusive culture emphasizes the values of care and courage, empowering both customers and partners to achieve financial flexibility. Through our Buy Now, Pay Later (BNPL) solutions, we enhance sales for both physical and online retail stores while boosting customer purchasing power.Role Overview As a Product Manager at tbi bank Greece, you will be instrumental in shaping the future of banking products, specifically personal loans and BNPL services. Collaborating with cross-functional teams, you will develop, launch, and optimize products that address our customers’ dynamic needs, driving both satisfaction and business growth.Your Responsibilities: Formulate and implement product strategies that align with tbi bank’s vision and market demands.Manage the complete product lifecycle from conception and requirements gathering through to launch and ongoing enhancements.Conduct market research and gather customer insights to uncover new opportunities.Work collaboratively with engineering, design, marketing, credit risk, compliance, and operational teams to ensure timely delivery of high-quality products.Establish and monitor key product metrics, utilizing data to inform decisions and drive product improvements.Identify and address performance challenges, including funnel drop-offs and default rates.Collect and prioritize customer feedback to ensure products meet user expectations and comply with regulatory standards.Prepare comprehensive product documentation, business cases, and go-to-market strategies.Stay abreast of industry trends, digital banking innovations, and regulatory changes.
