German Customer Support Advisor | Athens, Greece

Cross Border Talents is seeking enthusiastic German-speaking professionals to join a leading hospitality brand in the vibrant tourism sector of Greece. Are you ready to embrace a new adventure abroad?Your Role as a Customer Support Advisor: Manage and document customer inquiries via dedicated phone lines, ensuring a high level of service; Accurately log cons…

Join Cross Border Talents as a German Customer Support Specialist in Athens, Greece!Your Responsibilities:Handle customer inquiries and provide assistance via toll-free lines, ensuring a high level of service.Accurately document customer interactions, questions, and feedback in the customer service database.Address and log client complaints following the company's escalation procedures.Respond to support calls and emails promptly, ensuring resolution within the established service level agreements (SLAs).Utilize troubleshooting techniques with guiding questions, support documents, and system training to assist customers effectively.Provide solutions and recommendations for common issues and frequently asked questions.Requirements:High School Diploma or equivalent qualification.Fluency in German; native-level proficiency is preferred.Proficient in English at a C1 level.Typing speed of at least 20 words per minute.Strong active listening skills.Excellent problem-solving abilities.Proficient troubleshooting skills.Benefits:Reimbursement for travel expenses.Comprehensive health coverage including private healthcare.Competitive salary with performance-based bonuses.Full-time position: 40 hours per week, 8 hours per day, 5 days a week.

Join Mercier Consultancy as a German Speaking Content Moderator within our dynamic Social Media Department! In this essential position, you will play a key role in upholding the integrity and quality of our clients' online communities across multiple social media platforms. Your proficiency in German will enable you to interact effectively with our audience, manage submissions, and cultivate a positive community environment.As a Content Moderator, your responsibilities will include reviewing user-generated content, engaging with users, and ensuring all interactions adhere to community guidelines and uphold brand reputation. Your analytical skills and keen attention to detail will be crucial in preventing the spread of inappropriate content while encouraging constructive discussions and user engagement. Be a part of our team and help create an inviting and vibrant online presence for our clients!

At Mercier Consultancy, we are seeking a proactive and enthusiastic German Speaking Search Engine Customer Consultant to join our dynamic Online Media Department. This pivotal role is dedicated to delivering exceptional support to our German-speaking clientele, empowering them to maximize the potential of our search engine services in achieving their online marketing objectives. Your fluency in German and strong customer service skills will be key in effectively assisting clients while nurturing lasting professional relationships.In this position, you will field client inquiries, troubleshoot various issues, and educate clients on effective search engine optimization and advertising strategies. As a vital resource, your efforts will help clients improve their digital visibility, driving their success through our diverse range of services.ResponsibilitiesOffer outstanding support to German-speaking clients regarding our search engine services through phone, email, and chat communication.Diagnose and resolve any technical challenges associated with clients' online media campaigns.Maintain comprehensive records of client interactions and ensure timely follow-up.Guide clients on enhancing their search engine utilization and advertising efficiency.Work collaboratively with internal teams to address complex client inquiries and enhance service delivery.Gather and assess client feedback to refine our service offerings.Engage in training sessions to remain informed on industry trends and technological advancements.

Join Mercier Consultancy as a German Speaking Social Media Moderator in Athens! This dynamic role involves managing our clients' social media channels, ensuring that interactions are not only positive but also align with brand values. Your proficiency in German will allow you to connect with our German-speaking community effectively, ensuring their opinions are valued and acknowledged.As a Social Media Moderator, you will be responsible for monitoring posts, responding to questions, and facilitating community interactions across diverse social media platforms. Your attention to detail and exceptional communication skills will be essential in nurturing an engaging online community while addressing potential issues proactively. Become a vital part of our team and help enhance our clients' social media presence, fostering brand loyalty among their followers!

Are you ready to shape careers and carve out an exceptional path for yourself? Step into the world of Speakit!We are an innovative recruitment agency with a strong presence in Greece and Portugal, dedicated to connecting multilingual talent with opportunities across borders. At Speakit, we go beyond simply filling vacancies; we strive to forge meaningful professional connections and foster communities.As a Talent Acquisition Specialist, you will play a pivotal role in our recruitment success. You will be the driving force behind our candidate matches. We are seeking a dynamic, communicative individual who is eager to take ownership of their projects, master the art of creating the ideal match, and thrive within a team that is recognized as a leader in the industry.Our CultureWe pride ourselves on a people-first culture, valuing your growth, ideas, and contributions. Our commitment to our team has earned us accolades as a top employer in Greece:#1 Best Workplace™ for Women™ Hellas 2025 #2 Best Workplace™ Hellas 2025Best Workplace in Professional Services & Consulting Hellas 2026Daily Responsibilities:Engage with prospective candidates through phone, social media, and professional platforms (e.g., LinkedIn) in both German and EnglishCreate and distribute engaging recruitment emailsUtilize various sourcing techniques (e.g., Boolean searches) to identify qualified candidate profilesConduct initial candidate screenings to ensure alignment with basic qualificationsBuild talent pipelines for future recruitment needsEnhance our employer brand through online and offline channelsMaintain candidate databases (e.g., using our Applicant Tracking System)Communicate with previous applicants about new job openings

At Ferryscanner, we pride ourselves on being the go-to online platform for ferry ticket bookings, offering travelers access to affordable ferry services across 300+ destinations in 25 countries since our inception in 2018. Our mission is to simplify the ferry booking experience while creating a vibrant community centered around five core values: Ownership, Trust & Respect, Constant Improvement, Customer Obsession, and Being Bold. Join our innovative team and help shape unforgettable travel experiences!We are currently seeking an enthusiastic German & Greek Content Specialist to enrich our content with captivating narratives and insights. In this pivotal role, you will produce high-quality content in both German and Greek, motivating our audience to explore new ferry adventures. Your writing will be essential in guiding users through our website, blog, newsletters, and various marketing channels.

Join Cross Border Talents as a German Customer Advisor in the vibrant city of Athens, Greece. Established in 2014, we have been successfully tackling the Digital Skills' Shortage with our dedicated global recruiters and advanced algorithms. Our mission is to bridge the gap between talent and leading employers in stunning locations, enhancing our candidates' quality of life. Our commitment to excellence is reflected in the three prestigious Seals of Excellence awarded by the European Commission. With over 1000 job openings each month across 10 EU countries, we invite you to be part of our success story!Looking to gain professional experience while enjoying life in Athens? Picture yourself learning to surf after work and immersing yourself in a city known for its rich history and culture!Utilize your language and tech skills by joining one of the premier BPO companies in Athens. Our client is a global leader and a major player in Portugal's economy. As a Customer Support Agent, your role will be to deliver top-notch service to customers while collaborating with renowned international brands.Your Responsibilities as a Customer Advisor:Act as the representative for a prestigious global brand;Engage in a dynamic multicultural environment;Build and nurture customer relationships to provide an exceptional experience;Resolve issues by utilizing probing questions, support documents, and system training;Provide solutions to common inquiries and challenges.

Join Cross Border Talents as a German Customer Advisor in Athens, Greece! Since 2014, we have been pioneering solutions to the Digital Skills' Shortage through our expert recruiters and innovative algorithms. Our mission is to connect exceptional talent with leading employers in stunning cities, where the quality of life significantly enhances our candidates' experiences. Our commitment to excellence is affirmed by the 3 Seals of Excellence awarded by the European Commission. With over 1000 job openings every month across 10 EU countries, are you ready to be a part of our success story?Are you eager to gain professional experience while enjoying the vibrant city of Athens? Picture yourself indulging in the rich culture, history, and lifestyle Athens has to offer!Utilize your language and tech skills by joining one of the leading BPO companies in Athens. Our client is a global powerhouse and one of the largest corporations in Greece. As a customer support agent, your role will focus on delivering outstanding service to our clients while collaborating with prestigious global brands.Your Responsibilities as a Customer Advisor:Represent a leading international brand;Engage in a multicultural work environment;Build and enhance customer relationships to ensure an exceptional experience;Troubleshoot issues using open-ended questions, support documents, and system training;Provide effective solutions to common queries and concerns.

At Mercier Consultancy, we are on the lookout for a committed and enthusiastic German Speaking Customer Service Agent to join our dynamic Customer Service Department. In this pivotal position, you will serve as the primary point of contact for our German-speaking clientele, ensuring they receive exceptional assistance and support. Your role encompasses addressing customer inquiries, delivering detailed information regarding our products and services, and effectively resolving any challenges that may occur.Your proficiency in the German language will be instrumental in cultivating robust relationships with our customers. By demonstrating a strong commitment to outstanding customer care, you will contribute to creating a positive and memorable experience for each client.Key Responsibilities Provide prompt and professional responses to customer inquiries through phone, email, and live chat in German. Offer comprehensive information about our products and services to enhance customer understanding. Efficiently resolve customer issues while maintaining high satisfaction levels. Document all customer interactions and feedback in our CRM system. Collaborate closely with team members to refine service processes and improve overall customer experience. Foster a positive team atmosphere through effective communication and collaboration. Engage in regular training sessions to stay informed about product updates and customer service techniques.

Join Mercier Consultancy as a German Speaking Search Engine Consultant and elevate your career! In this dynamic role, you will leverage your expertise in search engine optimization (SEO) to assist our German-speaking clients in enhancing their online presence and improving their search engine rankings. Your analytical skills will be crucial in assessing clients' current strategies and delivering personalized advice and actionable recommendations.This position emphasizes collaboration, as you will engage closely with clients to grasp their specific objectives and challenges. Your insights will play a vital role in crafting effective strategies to boost organic traffic and optimize overall performance in search engine results. This is an exceptional opportunity to make a significant impact on our clients' digital marketing endeavors!Responsibilities Interact with German-speaking clients to evaluate their SEO needs Analyze current strategies to pinpoint areas for improvement Develop and implement tailored SEO strategies to enhance organic traffic and visibility Provide insights and recommendations based on industry best practices Continuously monitor performance metrics and adjust strategies as necessary Effectively communicate complex SEO concepts to clients Collaborate with cross-functional teams to integrate SEO strategies into broader marketing initiatives

Transforming Living Experiences.At Blueground, we envision a world where reliable living solutions empower people to explore and thrive. Our mission is to establish the foremost platform for flexible living arrangements globally.Each year, over 350 million individuals relocate between cities, yet traditional housing options often fail to meet the demands of this dynamic, mobile generation. Blueground was created to bridge that gap.With a portfolio of over 40,000 homes worldwide available for stays ranging from a few days to a year or longer, we are just at the beginning of our journey. Our rapid growth is reshaping the concept of living and pioneering an entirely new market category. What sets us apart? Our cutting-edge proprietary technology, operational excellence, and a dedicated team that executes with agility and precision. Our corporate culture is founded on five core principles:Guests First – Every decision revolves around enhancing the guest experience.Move Fast – We prioritize speed, momentum, and action.Dive In – The magic is in the details, and we delve deeply.Embrace Change – Change is not a disruption; it is our pathway to growth.Keep It Honest – Transparency fosters progress and strengthens relationships.If you are eager to do the most impactful work of your career and contribute to redefining living standards, we would love to connect with you.We are seeking a driven German-Speaking Inbound Sales Associate to become part of our centralized sales team in Athens. In this role, you will serve as the initial point of contact for potential clients worldwide, guiding them to find their ideal flexible living solutions.Your Path to SuccessOwn the Sales CycleRespond to inbound inquiries from prospective clients through phone, email, and social media—leading them from initial contact to booking confirmation, including weekends.Understand Client NeedsConduct consultative sales calls to evaluate customer requirements and offer personalized accommodation solutions across global markets.Deliver ResultsConsistently achieve and surpass sales targets and KPIs while maintaining high levels of customer satisfaction throughout the sales journey.Manage PipelineUtilize our CRM to track and update leads, ensuring timely, accurate, and proactive follow-ups.Collaborate Cross-FunctionallyWork closely with Operations, Customer Experience, and Marketing to ensure a seamless client experience and enhance the sales process.RequirementsA minimum of 3 years of experience (at least 2 years within the same company) in an inbound or outbound sales role.A proactive mindset and strong aptitude for conducting exploratory calls, addressing objections, and closing deals effectively.Fluency in English and native-level proficiency in German.

Role Overview Intralot is seeking a Senior Software Engineer with strong Java expertise to help build and improve software for gaming and lottery systems. This role focuses on designing and developing solutions that support the company's products and services. What You Will Do Develop and maintain Java-based applications for gaming and lottery platforms. Collaborate with team members to solve technical challenges and deliver new features. Contribute to the architecture and design of scalable, reliable systems. Location This position is based in Athens, Attikí, Greece.

Join Mercier Consultancy as a German-Speaking Customer Service Representative within our vibrant Fashion & Apparel Department. In this exciting entry-level position, you will deliver exceptional support to our German-speaking clientele, guiding them through our diverse fashion offerings and ensuring an unparalleled shopping experience.Your proficiency in German is essential as you assist customers with inquiries about product details, order statuses, returns, and other related concerns. As a vital member of our team, you'll significantly contribute to enhancing customer loyalty and satisfaction in the fashion sector.Key Responsibilities Provide outstanding customer service in German via phone, email, and chat Assist customers with questions regarding product choices, sizing, and availability Effectively resolve customer issues, including managing returns and exchanges Accurately document all customer interactions within our CRM system Collaborate with inventory and logistics teams for timely order fulfillment Collect customer feedback to refine our services and product offerings Stay updated on the latest fashion trends to provide knowledgeable assistance

Cross Border Talents is actively seeking enthusiastic German-speaking individuals to join our sales team in Athens, Greece. Are you ready to embrace a new adventure abroad?Your Responsibilities as a Sales Representative: Engage with German-speaking customers and partners, fostering strong communication and trust. Enhance and manage existing client portfolios to drive business growth. Focus on customer retention and loyalty, ensuring a supportive experience that leads to successful sales outcomes. Develop and maintain professional relationships with customers, demonstrating empathy and understanding. Collaborate effectively with team members, building supportive relationships with colleagues and management. Requirements: Fluency in German with excellent communication skills. Proficiency in English. Experience with MS Windows and MS Office applications, plus internet navigation skills. Proven sales experience at a B2B level. Basic mathematical skills for dimension calculations and freight solution recommendations. Operational knowledge of logistics (overland, sea, and air freight) is a plus. Strong problem-solving abilities.

Atlean World is a leading HR SaaS consultancy dedicated to fostering multicultural environments as the new standard in the workplace. Our expertise lies in navigating multilingual markets, ensuring that candidates experience a seamless and enjoyable recruitment journey.Your Career Awaits Without Borders!Join us in the vibrant city of Athens, Greece, as an Airline Solutions Advisor (German Speaker).Why This Role is Perfect for Your Growth:Experience life in Athens while immersing yourself in diverse cultures.Represent a prestigious global brand.Access accelerated career advancement opportunities.Your Daily Responsibilities:Receive specialized training on our products/services. In this role, you will:Address customer inquiries with professionalism.Guide customers to maximize their use of our products/services.Maintain exceptional quality standards in every case you handle.

Join the vibrant team at Athena Cloud Limited, where we are seeking a talented Full Stack Developer to spearhead advancements in Sovereign Cloud, Sovereign AI, and Sovereign Data solutions. In this pivotal role, you will be instrumental in designing and enhancing innovative web applications and services that align with our cutting-edge product suite. Your expertise in both front-end and back-end development will be showcased as you create resilient and scalable systems.As a Full Stack Developer, you will work in close collaboration with product managers, designers, and engineers, ensuring the delivery of exceptional user experiences while maintaining robust functionality. Your responsibilities will include developing high-quality software solutions, writing clean, maintainable code, and participating in code reviews to uphold the highest standards of best practices. Your efforts will significantly impact the performance and usability of our cloud solutions, thereby enriching the overall experience for our clients.If you are passionate about modern web technologies and enjoy tackling complex challenges, we invite you to join us at Athena Cloud Limited. Contribute to meaningful projects that uphold sovereignty and privacy.

Atlean World is a leading HR SaaS consulting firm dedicated to fostering multicultural environments as a modern standard. We excel in multilingual markets, ensuring a seamless and enjoyable recruitment experience for candidates.Your Future Awaits: A Boundless Opportunity!Join us for an exceptional work experience in the vibrant city of Athens, Greece, as a Support Solutions Advisor fluent in German.Why This Position Is Ideal for Your Growth:Live in the picturesque Greece and immerse yourself in diverse cultures.Represent a prestigious global brand.Accelerate your career development with unique growth opportunities.Your Daily Responsibilities Will Include:Receiving specialized training for our products/services.Addressing customer inquiries effectively.Assisting customers in optimizing their use of our products/services.Ensuring high-quality standards in every case you handle.

As a Software Development Intern at netcompany1, you will join dynamic agile teams of highly skilled developers who are dedicated to designing, developing, deploying, customizing, and supporting innovative web and digital applications across diverse sectors such as FinTech, Betting, Insurance, Telecommunications, Utilities, Retail, EU Institutions, and Public Sector Digital Transformation.Your responsibilities will include:Collaborating with an agile team to design, develop, and maintain web applications utilizing technologies such as Java, Spring, Spring Boot, Angular, and React.Executing a wide range of programming tasks using various web and application programming technologies and languages while staying updated with emerging programming techniques.Creating and maintaining code, application libraries, technical documentation, and instructions.Engaging in peer code reviews to enhance code quality.Keeping abreast of new technologies and gaining hands-on experience with different technology stacks.

Cross Border Talents is currently seeking enthusiastic German-speaking individuals to join our team in Athens, Greece. Are you ready to embark on an exciting international career adventure?Your Role as a Customer Technical Advisor: Handle and document customer inquiries via dedicated phone lines; Maintain precise records of customer inquiries, issues, and feedback in our customer service database; Address and accurately log client complaints following the company’s escalation policy; Ensure timely responses to all support calls and emails in accordance with established service level agreements (SLAs); Utilize open-ended questions, support documents, and system training to troubleshoot customer issues; Provide solutions and advice on common problems or frequently asked questions.