German Speaking IT Support Specialist - Entry Level in Athens

Join the dynamic team at Mercier Consultancy as a German Speaking IT Support Specialist in Athens. In this entry-level role, you will provide vital technical assistance to our clients, utilizing your fluency in German to effectively communicate with customers. Your contributions will play a crucial role in resolving IT issues promptly, thereby enhancing clie…

We are seeking a dynamic and motivated Italian-speaking professional to join our client's Customer Support team in Athens. In this role, you will assist customers with technical inquiries, ensuring they receive the best possible support. No prior IT experience is necessary; if you possess strong communication skills and a passion for helping others, we will equip you with the training needed to excel!Your journey will begin with comprehensive hands-on training that will not only familiarize you with our client's products but also hone your problem-solving abilities. This position is an excellent opportunity to kick-start your career in customer experience, product support, or IT.Key Responsibilities:• Address customer inquiries through phone, email, or chat with a positive and helpful demeanor.• Assist customers in navigating through basic troubleshooting procedures to resolve technical challenges.• Maintain customer satisfaction by providing timely and clear updates.• Escalate complex technical issues to senior team members when necessary.Requirements:• Proficient communication skills in Italian (both written and spoken).• Fluent in English (C1 level).• A patient, empathetic approach with a strong customer-first mentality.• Eagerness to learn and adapt to new systems and processes.• Basic computer literacy (we’ll provide the training you need).• Must be able to work on-site at our client’s office in Athens.

Join Intralot as a Senior Network EngineerYour Responsibilities:As a Senior Network Engineer, you will be instrumental in delivering top-tier (3rd level) technical support for network-related challenges in our international projects.Key Responsibilities Include:Network Monitoring and Maintenance: Maintain and oversee network equipment across all sites, swiftly responding to alerts and outages.Contribute to the architecture and deployment of innovative solutions while bolstering the resilience of existing network environments.Establish and manage network infrastructures by designing system configurations, overseeing system installations, and defining, documenting, and enforcing system standards.Optimizing Network Performance:Enhance network performance by monitoring metrics, troubleshooting issues and outages, and orchestrating upgrades.Optimize and configure routing, switching, and load-balancing devices.Upgrade network equipment to the latest stable firmware versions.Documentation and Housekeeping:Implement and coordinate necessary housekeeping activities.

Join Mercier Consultancy in a unique opportunity as an Icelandic Speaking Technical Support Specialist for a leading online search engine based in Athens, Greece! In this pivotal role, you will deliver exceptional technical support to Icelandic-speaking users, assisting them in navigating and resolving issues associated with the platform.If you're passionate about technology, dedicated to providing outstanding online services, and enjoy helping others, we welcome you to become part of our vibrant team, contributing to an exceptional user experience!ResponsibilitiesDeliver technical support in Icelandic via multiple channels, including phone, email, and chat.Diagnose and troubleshoot technical issues related to the online search engine.Accurately document user interactions and solutions in our support database.Work closely with product and engineering teams to escalate and resolve complex issues.Educate users on product features, updates, and best practices.Stay updated on industry trends and emerging technologies.Participate in ongoing training to enhance technical skills and product knowledge.

In the role of Operations Engineer at Netcompany, you will play a vital part in enhancing our Modern Workplace solutions.Your key responsibilities will include:Providing expert support for device configuration and management.Overseeing Microsoft Windows 10/11 environments via Microsoft Intune.Aligning client activities with business objectives through effective device management.Administering and configuring Microsoft 365 services.Assisting in the execution of configuration changes.Conducting validation testing, troubleshooting, and resolving issues.Diagnosing incidents and problems, implementing necessary changes, and preparing Change Requests for approval.Efficiently troubleshooting and resolving technical challenges.Developing and maintaining application packages for deployment through Intune.Contributing to the establishment of standards for processes and technologies in Modern Workplace environments.

Join Mercier Consultancy as a German-Speaking Customer Support Representative within our dynamic Home Entertainment Systems Department! In this entry-level position, you will deliver outstanding support to our German-speaking clientele, addressing their inquiries and resolving issues related to their home entertainment systems. Your technical know-how and customer service skills will play a crucial role in enhancing the overall experience for our clients.If you are passionate about technology and dedicated to providing exceptional customer service, we invite you to become a valued member of our team!Key Responsibilities Respond to customer inquiries in German through phone, email, and chat Provide technical support and troubleshooting assistance for home entertainment systems Document customer interactions and solutions in the CRM system Work collaboratively with internal teams to tackle complex customer issues Offer comprehensive product information and guidance Gather customer feedback to pinpoint areas for service enhancement Engage in continuous training to remain informed about product features and industry advancements

About MOTODYNAMICS MOTODYNAMICS is dedicated to helping people move, grow, and change their lives. The company represents well-known brands including Yamaha, Porsche, Sixt, and Motodiktio. This role is part of the Sixt Division in Athens, Attica, Greece. Role Overview: Sales Support Associate The Sales Support Associate supports daily sales operations and helps maintain strong client relationships. This position plays a key part in ensuring customers receive prompt, attentive service and in supporting the team’s commercial goals. Main Responsibilities Respond to customer inquiries and support a positive customer experience. Build and maintain relationships with clients. Oversee daily operations and prepare offers for clients. Check that client documentation meets legal and company standards. Follow up on sales leads to encourage new business. Support the development and implementation of sales strategies. Assist with marketing activities to boost demand for products. Required Qualifications Bachelor's degree in Business Administration, Marketing, Economics, or a related field. 2-4 years of experience in a similar sales support or client-facing role. Strong skills in analysis, negotiation, and persuasion. Fluent in both Greek and English, with excellent communication abilities. Proficient in MS Office applications. What MOTODYNAMICS Offers Work in the movement industry with leading brands. Structured environment that values new ideas. Inclusive and supportive workplace where individuality is welcome. MOTODYNAMICS welcomes those who want to help shape the future of mobility. If this aligns with your ambitions, consider joining the team to move, evolve, and grow together.

Are you fluent in Swedish and eager to work in one of the top workplaces in Greece? Join Speakit, a premier recruitment agency, dedicated to placing you in your ideal role with a globally recognized multinational company.Your Daily Responsibilities:From your first day, you will be immersed in a vibrant multicultural environment and partake in a comprehensive training program designed to enhance your technical abilities.You will collaborate with a dynamic team, utilizing your Swedish language proficiency to address customer inquiries through email, chat, and phone.Key Responsibilities: Serve as the primary contact for customer support Promptly respond to customer queries Process orders, forms, applications, and requests Communicate and coordinate with colleagues as required Assess customer needs to ensure satisfaction

Bioiatriki Group has delivered primary care services in Greece for over 40 years. The company invests in medical and digital technology to support health and science, while offering roles for specialized professionals. Bioiatriki values empathy, excellence, vision, and responsibility, and aims to create a diverse, inclusive workplace where team members can grow. The Commercial Division in Athens is looking for a Back Office Support Administrator to join the Laboratory Commercial Department. What you will do Support Scientific Partners in meeting sales goals Handle customer inquiries by phone and email, providing information about tests and resolving issues Coordinate with other departments to ensure smooth operations Communicate with laboratories to obtain specialized information and clarifications Oversee accurate invoicing, including issuing files for tests without pricing Requirements University Degree (AEI/TEI/IEK) is essential At least two years of experience in a similar administrative role is preferred Good command of English Proficiency with computers and Office Suite (Excel, Word, Outlook, PowerPoint) Candidate profile Strong communication and organizational abilities Collaborative mindset and team spirit Customer-focused approach, adaptability, and problem-solving skills Benefits Group Life and Health Insurance, plus a Health Benefits Policy Ongoing training and full access to the Group’s online learning platform Opportunities for career advancement, supported by a clear development plan in a modern, merit-based setting

At Sunlight Group, we are at the forefront of revolutionizing energy storage technologies for industrial and advanced tech applications. Our commitment to performance and ongoing enhancement drives us to continuously innovate, ensuring our solutions meet the evolving needs of our clients. We are deeply aware of our environmental responsibilities, fostering a culture of openness and respect in every interaction. With a strong customer focus, we utilize data and insights to create transformative solutions that not only empower our clients but also contribute positively to our shared ecosystem. Embracing an entrepreneurial spirit, we promote a dynamic and collaborative workplace where our team members are motivated to engage in open dialogue, pursue continuous learning, and achieve their full potential.Our Vision: Transforming Energy Storage Solutions To Power A Sustainable Tomorrow.Our Mission: Delivering innovative, high-quality energy storage solutions that drive a fully electric future for industrial and advanced technology applications.We are seeking an IT Service Desk Engineer to join our dedicated IT Infrastructure team. In this role, you will provide comprehensive technical support, troubleshoot issues, and maintain hardware, software, and network systems to ensure optimal functionality. You will play a crucial role in ensuring that all technology resources operate seamlessly and that users receive prompt and professional assistance.

About ActionlineActionline is a leading Greek company providing comprehensive HR solutions, specializing in Recruitment since 2011. As a candidate, you will gain access to a diverse range of projects across various industries and major corporations, with our team actively supporting your professional journey.We are currently seeking a dedicated Receptionist - Administrative Support to join our dynamic team and assist with essential functions. Location: Athens Work Model: On-site Work Days: 5-day work week Working Hours: 10:00 AM - 6:30 PMYour Daily Responsibilities:Manage the company's telephone systemHandle the company's correspondence and direct requests to appropriate departmentsProcess various requests from internal departmentsOversee the ordering of office equipment and supplies for smooth operationsProvide technical support related to PC equipment and software installationsSend packages and documents via courier servicesCommunicate and collaborate with the building managerMonitor security cameras in the officeComplete external tasks related to the companyDeliver and collect equipment from candidatesBe physically present at the office in case of emergencies outside working hoursQualifications:What We Are Looking For:A degree in Computer Science or related technical fieldFamiliarity with MS Office and general office environmentsA valid Driver's LicenseStrong proficiency in EnglishReliability and a willingness to collaborateA positive attitude and ability to communicate effectively with diverse individualsPatience and multitasking skills to handle daily demandsBenefits:Our company offers:A competitive compensation package and benefitsA supportive and friendly team environmentClear guidance and training when necessaryOpportunities for growth within the companyIf you enjoy organizing, assisting, and growing in a supportive environment, send us your resume at 4u@actionline.gr For inquiries, feel free to contact our Recruitment Department.

Join the Affidea Group, the largest provider of primary healthcare services in Europe, as we continue to expand our operations. We are currently seeking an Administrative Support Specialist to join the team at Affidea Patission!Key Responsibilities:Welcoming and assisting clients with professionalismInputting examination details and distributing resultsProviding customer service over the phone and scheduling appointmentsCoordinating and collaborating with various departments

Join Mercier Consultancy as a Spanish-Speaking Technical Support Specialist for a prestigious electronics company situated in Athens, Greece! In this pivotal role, you will provide high-quality technical assistance to Spanish-speaking customers, guiding them through troubleshooting steps and resolving issues with their electronic devices.If you have a passion for technology and a commitment to delivering outstanding customer service, this position is perfect for you. Become a valuable member of our vibrant team and contribute to ensuring our customers enjoy the best possible experience!ResponsibilitiesDeliver technical support in Spanish through phone, email, and chat for a variety of electronic products.Diagnose and troubleshoot technical issues effectively to boost customer satisfaction.Systematically document all customer interactions and resolutions in our support tracking system.Collaborate with technical teams to escalate and resolve intricate problems.Assist customers in comprehending product features and optimal usage.Stay updated on product enhancements and industry trends.Engage in continuous learning to enhance technical expertise and customer service skills.

Join Mercier Consultancy as a German-Speaking Technical Support Consultant! This is a remarkable opportunity for individuals eager to kickstart their career in tech support without prior experience. As part of our dynamic team, you will deliver exceptional service to our German-speaking clients, assisting them with technical inquiries related to our innovative products and services.In this role, you will undergo a comprehensive training program designed to equip you with the essential skills and knowledge to excel. You will interact with clients through various channels, troubleshoot their issues, and provide effective solutions to enhance their overall experience.Key ResponsibilitiesDeliver technical support to German-speaking clients via phone, email, and chat.Troubleshoot and resolve technical issues, providing clear, step-by-step solutions.Document all client interactions and technical issues accurately in our support system.Advise clients on best practices for maximizing the use of our products.Collaborate with team members to address complex issues as needed.Engage in training sessions to enhance your technical knowledge and customer service skills.Collect and analyze client feedback to identify areas for improvement in our support services.

Join Cross Border Talents as a Hungarian Customer Support Specialist in Athens, Greece!Your Responsibilities:Address and document customer inquiries received through our dedicated phone lines.Accurately log customer interactions and feedback in our database.Handle client complaints in accordance with our escalation policy, ensuring swift resolution.Maintain compliance with service level agreements for all support calls and emails.Utilize open-ended questions and system training to troubleshoot effectively.Provide solutions and recommendations for common queries and issues.

Join Mercier Consultancy as an enthusiastic Italian-Speaking Customer Support Specialist within our Client's IT Support Services team. In this vital position, you will deliver outstanding assistance to our Italian-speaking clientele, addressing a diverse range of IT-related inquiries and support needs.Your proficiency in Italian will be crucial for providing clear communication and effective solutions as you assist clients with troubleshooting issues, navigating IT services, and enhancing their overall technological experience. You will play a significant role in ensuring customer satisfaction and upholding high service standards within the IT support framework.Key Responsibilities Deliver high-quality customer service in Italian through phone, email, and chat for IT support inquiries Assist customers with technical challenges, software troubleshooting, and service inquiries Accurately document customer interactions in our CRM and IT ticketing system Collaborate with the technical support team to resolve complex issues effectively Educate clients on product features and best practices for optimal technology use Collect client feedback to enhance IT services and support quality Stay informed about the latest technology trends and solutions relevant to our services

Join the innovative team at Mercier Consultancy as a Portuguese Speaking Client Support Specialist! In this pivotal position, you will deliver outstanding support to our Portuguese-speaking clientele, addressing their inquiries with professionalism and efficiency. Your proficiency in Portuguese will play a crucial role in fostering robust relationships and enhancing overall client satisfaction.As a Client Support Specialist, your key responsibilities will involve diagnosing client issues, providing comprehensive product information, and facilitating seamless communication across various platforms. We are looking for enthusiastic and proactive individuals who excel in customer service and thrive in a collaborative environment.Key Responsibilities Assist Portuguese-speaking clients through multiple channels, including phone, email, and live chat. Effectively resolve client inquiries and concerns regarding our products and services. Accurately document client interactions within our CRM system. Collaborate with internal teams to address complex client challenges. Educate clients on product usage to maximize their benefits. Gather and communicate client feedback to drive service enhancements. Uphold a positive and professional image of Mercier Consultancy in all client interactions.

Mercier Consultancy is thrilled to offer an exciting opportunity for a German Speaking Support Consultant who specializes in Smart Cities, based in the stunning location of Greece! This role presents a unique chance to interact with clients engaged in urban innovation and smart solutions, empowering them to optimize their operations and foster community involvement.As a Support Consultant, you will deliver outstanding assistance to our German-speaking clients, responding to inquiries regarding our Smart Cities initiatives. You will serve as the primary resource for clients seeking clarity on our services, aiding them in navigating the intricacies of smart technologies and solutions. Join our vibrant team and contribute to the flourishing field of urban development!

Join the Affidea Group, the largest provider of primary healthcare services in Europe. As part of our ongoing expansion, we are seeking a Administrative Support Specialist to become a vital member of our Affidea Central Diagnostic Center team!Key Responsibilities:Welcoming and assisting patients during their visitsData entry of examinations and distribution of resultsTyping medical reports with accuracyProviding customer service over the phone and scheduling appointmentsCoordinating and collaborating with various departments

Join Cross Border Talents as a Lithuanian Customer Support Specialist in Athens, Greece!We are seeking enthusiastic Lithuanian speakers to enhance our customer service team in the vibrant city of Athens. In this role, you will:Address and document customer inquiries received through our complimentary phone lines.Maintain precise records of consumer questions and feedback within our customer service database.Resolve client complaints in accordance with our established escalation policies.Ensure that all support calls and emails are responded to and resolved within agreed service level agreements (SLAs).Troubleshoot issues effectively using open-ended questions, support documentation, and system training.Provide solutions and recommendations for common queries and challenges.