Associate Principal Consultant - Support Pre-sales

Join Nagarro as an Associate Principal Consultant in our Support Pre-sales team. In this pivotal role, you will leverage your expertise to engage with clients, understand their needs, and provide tailored solutions that drive operational excellence. You will collaborate with cross-functional teams to enhance our service offerings and contribute to business d…

Join Saviynt, a pioneering AI-driven identity platform, as we redefine the management and governance of both human and non-human access across all applications, data, and business processes. With a commitment to safeguarding digital assets and enhancing operational efficiency, Saviynt is trusted by Fortune 500 companies and government institutions alike to streamline compliance costs and secure their digital transformations. As organizations embrace AI, we empower them to accelerate their deployments securely. For more details, visit www.saviynt.com.The Principal Technical Support Engineer will spearhead the design, development, and implementation of AI-driven automation solutions that revolutionize customer support operations. This multifaceted role requires a robust technical background in Artificial Intelligence and Machine Learning, coupled with exceptional program management and stakeholder engagement skills. The successful candidate will oversee cross-functional projects, manage comprehensive AI project lifecycles, and drive significant enhancements in customer satisfaction, operational efficiency, and scalability.

Join Stripe as an Engineering Manager, Support Experience, where you will lead a team of talented engineers dedicated to enhancing our customer support platform. In this role, you will oversee the design and implementation of innovative solutions that improve the customer experience and streamline support operations. You will collaborate with cross-functional teams to identify opportunities for improvement and drive projects from conception to delivery.

Join Wabtec Corporation as a Product Definition Engineer, where you will play a pivotal role in shaping the future of our innovative products and solutions. As part of our dynamic team in Bengaluru, you will be responsible for defining product specifications, collaborating with cross-functional teams, and ensuring the successful development and launch of new offerings. Your expertise will contribute to enhancing our product portfolio and meeting customer needs effectively.

At LinkedIn, we prioritize a flexible work environment built on trust, which enhances our culture, fosters connections, and meets the dynamic needs of our business. This role offers a hybrid work arrangement, allowing you to work from home as well as from a LinkedIn office on designated days based on team requirements.We are seeking a talented Software Engineer to join our Productivity Engineering team in Bangalore. Our mission is to revolutionize the employee work experience by replacing manual, fragmented support processes with intelligent, AI-driven solutions. You will be responsible for developing comprehensive systems that position AI agents at the forefront of employee productivity—from request intake to resolution—significantly minimizing repetitive tasks and enabling employees to focus on impactful work.Key ResponsibilitiesDesign and build AI-driven systems that autonomously manage employee support workflows by orchestrating LLM-powered agents.Take ownership of the complete software development lifecycle, including requirements gathering, architectural design, implementation, testing, deployment, and monitoring, adhering to AI-native SDLC practices.Create tools and integrations for agents to safely and effectively interact with internal systems such as ticketing, knowledge bases, and SaaS platforms.Implement observability measures—establish evaluations, trace reasoning paths of agents, and create feedback loops for continuous quality improvement.Engage in rapid iteration using production signals and user feedback to enhance model performance and workflow efficiency.Work collaboratively with product, operations, and platform teams to convert employee challenges into automated solutions with demonstrable results.Write clean, maintainable code, uphold engineering standards through code reviews, testing, and documentation to foster a fast-paced and confident workflow.

Join Veolia Environnement S.A. as an Associate Project Engineer in Bengaluru. We are on the lookout for a passionate and driven individual who is eager to kickstart their engineering career. In this role, you will be integral to supporting project management activities, collaborating with senior engineers, and contributing to innovative design solutions that address environmental challenges.As an entry-level position, this role is perfect for recent graduates or individuals with some relevant experience who are keen to learn and grow within a dynamic team focused on sustainability.

Role Overview Saviynt is looking for an Associate Principal Engineer in Bengaluru to help design and build software solutions for identity governance and security. This role involves hands-on technical work and close collaboration with experienced engineers focused on delivering high-quality products.

Join Wabtec Corporation as an Associate Lead Engineer, where you will play a crucial role in engineering excellence and innovation. You will contribute to the design, development, and implementation of advanced technologies that drive our projects forward.

About CodeRabbitCodeRabbit is a pioneering research and development firm dedicated to creating highly efficient systems for human-machine collaboration. Our mission is to develop the next generation of AI-powered code review tools that foster a collaborative partnership between human expertise and advanced algorithms, significantly enhancing productivity beyond what individual engineers can achieve. By integrating sophisticated language models with human creativity, we aim to redefine the standards of software development efficiency and quality.Role OverviewWe are in search of outstanding problem-solvers who excel in addressing intricate technical challenges and possess a genuine desire to support customers in maximizing the potential of our AI-driven code review tool. As a Product Advocate at CodeRabbit, you will serve as the essential link between our groundbreaking AI technology and the developers who utilize it, offering expert assistance through various support channels and real-time communication platforms while championing our product!You will encounter complex inquiries that may not have straightforward solutions, ranging from nuanced edge cases in our AI's code reviews to assisting teams in optimizing their review workflows. We seek a candidate who can not only resolve these issues but also help set the benchmark for exemplary product advocacy in the rapidly evolving field of AI-assisted development.Your hands-on insights will be crucial in influencing the future trajectory of our product. By collecting real-world feedback and identifying trends from developer interactions, you will play a pivotal role in refining our offerings and enhancing the code review experience.Key ResponsibilitiesEngage directly with customers to troubleshoot, debug, reproduce, and resolve complex technical issues.Educate customers on optimal product usage to ensure they derive maximum value.Arrange Zoom meetings with customers to resolve concerns, enhance their experience, and promote product adoption.Assist the sales team in customer conversion and retention initiatives.Collaborate with developers to identify defects and opportunities for product enhancement.Enhance product serviceability by testing new features and developing tools to facilitate our deployments and auto-support infrastructure.Analyze our existing customer base to mitigate and minimize risks in the installation base.

Join Saviynt as a Senior Technical Support Engineer, where you'll be at the forefront of our AI-powered identity platform. Our solutions expertly manage and govern access to all organizational applications, data, and business processes, safeguarding digital assets while enhancing operational efficiency and minimizing compliance costs. With a commitment to innovation, Saviynt is leading the charge in identity security, helping premier brands, Fortune 500 companies, and government entities navigate the complexities of the AI landscape. Discover more at www.saviynt.com.

Job Location: Bengaluru.Roles and ResponsibilitiesDesign and develop products such as connectors, panels, enclosures, patch cords, wall plates, I/O cables, cable managers, and wall plate modules.Execute engineering tasks including engineering change management, customer drawing creation, migration of CAD data to PDM, legacy conversion from 2D to 3D, and creation of engineering and product specifications while ensuring proper control of engineering documents.Prepare project schedules and collaborate with supply chain, manufacturing, quality, and product management teams to achieve objectives related to time, cost, and quality.Create Design Failure Mode and Effects Analysis (DFMEA) for design changes or new designs.Participate in engineering calls and provide updates on project status independently.Keep the cross-functional team informed about project status and update the relevant systems accordingly.Assist fellow engineers with designs, drawings, and preparation of engineering documents.Engage in Lean initiatives as assigned.Focus on continuous improvement across all areas.Ensure departmental compliance with all company policies and procedures.Provide support to all company focal points as required.Undertake any other projects or tasks assigned by management.Knowledge of Quality Management System (QMS) is essential.Experience in risk mitigation strategies.Oversee project delegation, allocation, monitoring, and execution.Conduct quality checks on designs to identify errors and defects.Act as a problem solver.Coach, mentor, and develop team members.Hands-on experience with SharePoint and reporting tools (e.g., MS Excel) is required.Conduct technical training sessions for teams as necessary.Prepare and deliver presentations on project status, including monthly and annual reports to management.

Join our dynamic team as a Staff Product Engineer at Renesas Electronics, where you will play a pivotal role in designing and developing cutting-edge semiconductor solutions. In this position, you will collaborate with cross-functional teams to drive innovation and ensure the highest quality standards in our product offerings.

DigitalOcean is hiring a Product Security Engineer in Bengaluru. This role focuses on solving large-scale security challenges while making it easier for engineering teams to build securely. The Security Engineering team works closely with other security groups and the wider DigitalOcean community to guide secure architecture, establish guardrails, and help engineers make informed security decisions. Security at DigitalOcean means tackling complex problems that affect customers, products, and the broader internet. What you will do Assess security across infrastructure, applications, personnel, and processes. Work with product managers, designers, and engineers to model threats and design resilient systems. Review source code for secure coding practices and contribute to defining security requirements. Design and implement security services, tools, and libraries to promote secure defaults. Develop tools and services for engineers to support security in the CI/CD pipeline, such as custom Semgrep implementations and developer-first secrets management. Help build a platform that enables safe, straightforward, and low-risk software development at DigitalOcean. Promote internal security culture through developer training and internal Capture the Flag (CTF) events. Support engineers in understanding the impact of security events on their work, such as new CVEs or vulnerabilities like RetBleed.

Join our dynamic team as a Product Engineer – nCino where your expertise in Salesforce and nCino will play a pivotal role in advancing banking product development and enhancements. We are seeking a passionate candidate who possesses hands-on experience in APEX development, Lightning Web Components (LWC), nCino workflows, integrations, and DevOps practices, with a solid understanding of the banking domain.This position calls for a techno-functional expert who can adeptly manage both development and administrative tasks within the Salesforce–nCino ecosystem.

Join Point72 as a Database Support Engineer, where you will be a crucial part of our technology team, ensuring the stability and performance of our database systems. You will work closely with various departments to provide expert support, troubleshoot issues, and implement solutions that enhance our data management capabilities.

Join InterviewMaster as a Technical Support Engineer/Executive, where you'll be at the forefront of our commitment to customer satisfaction. In this role, you will assist users by troubleshooting technical issues, providing solutions, and ensuring a seamless experience with our products. Your keen problem-solving skills and dedication to quality service will contribute significantly to our mission of excellence.

DigitalOcean is hiring a Cloud Support Engineer - Database for its Bengaluru office. This team focuses on helping customers get the most from cloud infrastructure and managed database products. The role supports key accounts with direct, hands-on problem solving and guidance. What You’ll Do Troubleshoot database and cloud infrastructure issues for customers, working closely with users to resolve problems quickly and thoroughly. Advise customers on best practices for managed databases and DigitalOcean’s platform. Collaborate with Product and Engineering teams to address complex scenarios and ensure strong customer outcomes. Grow technical knowledge across a range of database systems and DigitalOcean services. Who We’re Looking For Interest in cloud infrastructure and database technologies. Commitment to delivering responsive, high-quality support for customers. Enjoys working as part of a collaborative, energetic team. Ready to build expertise in managed databases and cloud solutions. Reporting Line This position reports to the Manager, Cloud Support Engineer.

Join our dynamic team at Egis Group as an Associate Engineer specializing in Wet Utilities. In this role, you will be integral to our projects, ensuring the effective design and implementation of wet utility systems. You will collaborate with a team of skilled professionals to deliver high-quality engineering solutions that meet our clients' needs.As an Associate Engineer, you will have the opportunity to work on a variety of projects, enhancing your skills in utility management and infrastructure design. Your contributions will directly impact the success of our projects and the satisfaction of our clients.

Join our dynamic team as a Junior L1 Genesys Support Engineer, supporting our clients during the EST shift. This is a fantastic opportunity for those looking to advance their careers in technical support and customer service within a leading technology firm.The ideal candidate will be responsible for providing first-level support for Genesys products, troubleshooting issues, and assisting clients in resolving their inquiries efficiently. If you are passionate about technology and eager to learn and grow in a collaborative environment, we want to hear from you!

At LinkedIn, we prioritize a flexible work environment grounded in trust, fostering a culture of connection, clarity, and responsiveness to the evolving needs of our business. This position offers a hybrid work model, allowing employees to work both remotely and in the office on select days as per team requirements.We are seeking a highly skilled Senior Software Engineer to join our Productivity Engineering team in Bengaluru. Our mission is to revolutionize employee productivity by replacing manual, fragmented support experiences with cutting-edge, AI-driven automation. In this role, you will spearhead the design and implementation of comprehensive systems that integrate AI at the heart of employee productivity, elevating the team's technical standards for building, assessing, and managing these systems at scale.This role entails significant ownership and scope. You will not only deliver systems but also own the problem domain: independently exploring employee challenges, defining solution contexts, and converting ambiguous signals into engineering projects with clear technical direction and quantifiable results. You will set benchmarks for the team’s approach to AI-driven development and mentor others in maintaining high standards.Responsibilities:Take full ownership of problem statements — proactively analyze employee productivity challenges, synthesize insights from data, stakeholders, and operations, and establish the context for our solutions.Lead solution architecture — convert well-defined problem contexts into technical blueprints for intelligent systems, making informed decisions regarding reliability, latency, safety, and maintainability.Design and implement AI-driven systems — oversee the end-to-end development of Python-based services that coordinate LLM-powered agents across intricate, multi-step employee support processes.Set the technical vision for AI-centric engineering — establish how the team approaches evaluation-driven development, agent observability, prompt lifecycle management, and safe autonomous actions at scale.Ensure system reliability and quality — establish standards for testing, tracing, and monitoring agentic pipelines to ensure production systems are debuggable, auditable, and continuously improvable.Enhance agent capabilities — develop the tool ecosystem that agents utilize to engage with internal platforms (ticketing, identity, knowledge, SaaS), balancing flexibility with necessary safeguards.Mentor and develop the team — provide technical guidance through code and design reviews, and pair programming; elevate the standards for how junior engineers approach AI systems.Shape the cross-functional roadmap — collaborate with product, operations, and platform teams to pinpoint high-impact automation opportunities and align the engineering roadmap accordingly.