Product Engineer

About the Role Weekday-1 is looking for a Product Engineer in Bengaluru, Karnataka, to help design and build cloud-based applications. This position focuses on creating scalable, reliable backend systems and shaping the technical direction of the product. Main Responsibilities Design, develop, and maintain cloud applications built for scale. Build and integr…

Join SanDisk as a Staff Engineer in our Product Development Engineering team, where you will play a vital role in designing and developing innovative storage solutions. This is an exciting opportunity for an entry-level engineer to gain hands-on experience in a fast-paced environment, working with cutting-edge technology and contributing to the future of data storage.

Welcome to Adyen! Adyen is a leading financial technology platform that provides a comprehensive solution for payments, data, and financial products, serving renowned clients such as Meta, Uber, H&M, and Microsoft. Our mission is to empower businesses to achieve their ambitions through innovative financial solutions. We foster a dynamic environment where our team members can thrive, supported by a culture that promotes personal and professional development. Our motivated team tackles complex technical challenges collaboratively, delivering ethical and innovative solutions that accelerate business growth. Your Role as a Technical Support Engineer As a Technical Support Engineer, you will be the first point of contact for our global merchants. Your responsibilities will include collaborating with various teams within Adyen (both technical and commercial) to ensure seamless payment processing for our merchants, directly impacting their business growth and success. Our team is highly focused on merchant support, driven, and celebrates shared victories. You will be part of a diverse international support team, working around the clock to provide assistance using a follow-the-sun model. The extensive technical expertise of our team is invaluable to both our merchants and internal stakeholders. Key Responsibilities Serve as a primary source of knowledge on the Adyen platform, APIs, web technologies, and industry integration best practices. Support merchants throughout their lifecycle by providing direct technical assistance. Act as an advocate for internal products, tracking processes and relaying merchant feedback and issues for continuous improvement. Guide merchants on optimal implementation practices while addressing their specific concerns. Who You Are You possess 4-8 years of professional experience in technology support and operations. You understand that every interaction with a merchant is an opportunity for exceptional customer service and strive to deliver a consistent support experience across all regions. Strong written and verbal communication skills in English are essential. You are innovative and possess excellent problem-solving abilities.

Join Saviynt as a Platform Support Engineer, where you will play a vital role in ensuring the optimal performance of our platform. You will be responsible for troubleshooting issues, providing technical support, and collaborating with cross-functional teams to enhance product features and customer satisfaction.

We are seeking a dedicated Internal Sales Associate to join our team in Bengaluru. This position plays a crucial role in managing customer interactions, handling quotations and purchase orders, and supporting our external sales teams to ensure seamless sales processes. The successful candidate will possess engineering expertise, a strong understanding of customer experience (CX) and customer relationship management (CRM) tools, and experience in a multinational corporation (MNC) environment.Key Responsibilities:Customer Engagement & Sales Support:Address customer inquiries and deliver comprehensive product information.Respond to Requests for Quotations (RFQs) by preparing and sending accurate quotations tailored to customer needs.Process purchase orders (POs) and maintain timely follow-ups with clients.Build and sustain strong customer relationships through effective communication and support.Sales Coordination & CRM Management:Update and maintain customer interaction records within the CRM system to monitor sales activities.Analyze customer needs and provide valuable insights to the external sales team.Manage documentation and coordination for import and export transactions.Generate and evaluate Management Information System (MIS) reports for sales tracking and performance assessment.External Sales Support:Collaborate closely with the external sales team to provide essential back-end support.Assist in lead generation, follow-ups, and converting inquiries into successful sales.

Join Eurofins Scientific as a Product Sustenance Engineer in our vibrant Bengaluru office. In this pivotal role, you will be responsible for ensuring the continuous support and improvement of our innovative products. Your expertise will help maintain product performance, troubleshoot issues, and implement solutions that enhance customer satisfaction.

Join Our TeamAbout StripeStripe is a cutting-edge financial infrastructure platform empowering businesses globally. From industry giants to innovative startups, millions rely on Stripe to manage payments, drive revenue growth, and seize new business opportunities. Our mission is to enhance the GDP of the internet, presenting you with a unique chance to make a substantial impact on the global economy while engaging in transformative work.As part of Bridge, a dynamic subsidiary of Stripe, we are witnessing rapid expansion, with a growing number of developers utilizing our APIs. Our team delivers real-time Slack-based support, collaborating closely with our internal engineering experts. We are a compact yet powerful team aiming to broaden our global reach and are excited to welcome our first Product Support Specialists in Mexico City.About Our TeamIn this position, you will directly interact with developers integrating Bridge APIs, assisting them in troubleshooting technical challenges. You will take charge of resolving intricate user issues and collaborate across departments to find solutions. Your contributions will significantly impact the growth of the Product Support operation while enhancing capacity planning, operational tools, workflows, metrics, and quality control.Your Role and ImpactStripe is launching Stripe Delivery Centers—a revolutionary global initiative designed to evolve our operational capabilities for the coming decade. We seek enthusiastic and inquisitive individuals passionate about resolving user challenges, refining operations, and driving process enhancements. If you thrive in solving large-scale problems and excel as a teammate, we are eager to connect with you!

Join Eurofins Scientific as a Senior Product Sustenance Engineer, where you will play a pivotal role in ensuring the longevity and performance of our innovative products. You will collaborate with cross-functional teams to identify product issues, implement solutions, and enhance product reliability. Your expertise will contribute to our commitment to quality and customer satisfaction.

Join our team as a Principal Engineer in Product Quality at SanDisk, where your expertise will drive innovation and excellence in product performance and reliability. You will play a vital role in ensuring our products not only meet but exceed the highest quality standards in the industry.

Wabtec Corporation is seeking a Lead Engineer focused on Product Definition for its Bengaluru team. This position plays a key part in developing and refining engineering solutions that support the company’s product goals. Role overview This role centers on guiding the product development team and influencing how products are defined and engineered. The Lead Engineer will help set standards for quality and efficiency throughout the engineering process. What you will do Shape engineering solutions by providing technical direction and expertise Support the team in achieving high standards for product quality and process efficiency Contribute to defining and improving product development practices Requirements Experience in engineering and product definition Ability to guide teams toward technical excellence Strong focus on quality and process improvement

About MixpanelMixpanel is a cutting-edge event analytics platform designed for builders who seek immediate insights from their data—no SQL expertise necessary. By empowering everyone within the organization to visualize and understand how their contributions affect product, marketing, and revenue metrics, we facilitate informed decision-making.With over 9,000 paying customers, including industry leaders such as Netflix, Pinterest, Sweetgreen, and Samsara, Mixpanel is committed to delivering the most comprehensive and reliable analytics platform that is accessible and trusted by all.About the Support TeamThe Mixpanel Support team consists of skilled problem-solvers with diverse backgrounds, including teaching, consulting, and engineering. Our passion lies in ensuring the success of our customers by helping them navigate and utilize Mixpanel effectively. Our team is globally dispersed, with members located in San Francisco, Barcelona, London, and Singapore.About the RoleWe are seeking an experienced APAC Support Engineering Manager to join our Bengaluru office. In this hands-on leadership role, you will tackle our most intricate technical challenges and manage customer escalations while leading and nurturing a team of 4-6 Support Engineers. We are looking for a professional who can adeptly switch between personally resolving critical customer issues and mentoring their team through complex situations. This position combines technical acumen with team leadership to ensure immediate customer satisfaction and long-term team growth.ResponsibilitiesDevelop and mentor individual contributors within your team through coaching and career advancement.Act as the primary escalation point for major customers and high-priority accounts in the APAC region.Identify and proactively resolve gaps that hinder your team’s ability to deliver exceptional support.Maintain hands-on expertise with Mixpanel’s platform to stay updated on product developments and customer requirements.Offer real-time mentorship during live customer engagements, demonstrating effective problem-solving techniques.Conduct regular one-on-one meetings and performance reviews, focusing on both technical skill enhancement and excellence in customer interactions.Lead quality assurance reviews of team tickets, providing actionable feedback to improve technical accuracy and communication with customers.

Join Nagarro as an Associate Principal Engineer specializing in ServiceNow. In this pivotal role, you will lead innovative projects, drive technology solutions, and collaborate with cross-functional teams to enhance our service offerings. You will utilize your expertise to configure and customize ServiceNow applications, ensuring optimal performance and user experience.

Join Nagarro as an Associate Principal Engineer specializing in Python, where you will collaborate with a talented team to develop innovative solutions that drive our technical advancements. This role requires a passion for technology and a commitment to excellence, allowing you to influence project outcomes and mentor junior engineers.

Join Egis Group as an Associate Engineer specializing in Roads and Highways. In this role, you will contribute to the planning, design, and implementation of innovative transportation solutions. You will work alongside a dynamic team of professionals dedicated to enhancing infrastructure and public safety. This is an excellent opportunity for individuals looking to make an impact in the field of civil engineering.

Role overview The Associate Manager - Maintenance & Engineering at Avery Dennison Corporation will oversee maintenance operations and manage engineering projects within the company’s manufacturing facilities in Bengaluru. This position is responsible for ensuring that equipment and systems remain operational and efficient. What you will do Supervise daily maintenance tasks to maintain smooth operation of machinery and systems. Lead and support a team of skilled professionals, offering guidance and direction. Coordinate engineering projects aimed at improving facility performance and reliability. Help ensure that all manufacturing activities comply with safety and quality standards. Location This position is located in Bengaluru.

Join Eurofins as a Product Sustenance Engineer, where you will play a critical role in ensuring the ongoing support and enhancement of our innovative products. We are seeking a dedicated professional who thrives in a fast-paced environment and is passionate about maintaining high-quality standards.

Who are we?Ema is revolutionizing AI technology to empower every employee within enterprises, enhancing creativity and productivity. Our innovative platform enables companies to automate repetitive tasks with Ema, the Universal AI employee. Established by former executives from Google, Coinbase, and Okta, along with seasoned entrepreneurs, we boast strong backing from leading global investors. Our operations are based in Silicon Valley and Bengaluru.Who are you?As a Senior Support Engineer, you will provide exceptional post-deployment support for our product and solution implementations. You possess a customer-first mindset, remain composed under pressure, and excel in triaging complex issues, reproducing problems, and facilitating cross-functional resolutions in collaboration with Implementation and Engineering teams.Your role involves acting as the customer advocate, ensuring that issues are tracked, prioritized, and resolved with clarity, urgency, and high standards of quality.Roles and ResponsibilitiesManage customer-facing incident management and escalations for post-deployment enterprise accounts.Triage incoming issues by collecting context, logs, reproduction steps, and customer impact.Generate clear, actionable bug reports and support tickets with thorough reproduction steps and diagnostics.Collaborate closely with Implementation and Engineering teams to expedite issue resolution.Monitor and manage SLAs and key support metrics including FRT, TAT, AHT, and CSAT.Provide proactive and regular status updates to customers and internal stakeholders.Communicate effectively with both technical and non-technical customer teams during incidents and escalations.Identify recurring issues and contribute to the enhancement of documentation, runbooks, and support processes.Maintain and improve internal knowledge bases, troubleshooting guides, and escalation playbooks.Validate fixes, coordinate customer confirmations, and support follow-ups post-resolution.Participate in escalation and on-call rotations as necessary.

Join our dynamic team at Squircle IT Consulting Services Pvt Ltd as an Application Production Support Developer. We are seeking a skilled L2 support specialist who is eager to enhance our application support and development processes. In this role, you will be responsible for troubleshooting application issues, collaborating with developers, and ensuring seamless production operations.

Join Saviynt as a Platform Support Engineer, where you will play a crucial role in ensuring the smooth operation of our platform. You will collaborate with cross-functional teams to address customer issues, provide technical support, and enhance the overall user experience.

Join Armis, a leader in cyber exposure management and security, dedicated to safeguarding the entire attack surface and managing an organization’s cyber risk exposure in real time. In an increasingly dynamic and perimeter-less environment, Armis empowers organizations to continuously see, protect, and manage their critical assets from the ground to the cloud. We serve Fortune 100, 200, and 500 companies, alongside national governments and local entities, ensuring the security of vital infrastructure and the safety of society 24/7.Headquartered in California, Armis is a privately held company at the forefront of the cybersecurity market.Location: This is a hybrid position based in Bengaluru, India, requiring in-office presence at least 2 days a week.As a pivotal member of the Armis family, you will work alongside passionate individuals on a mission to enable large organizations to harness the latest connected devices without the threat of cyber attacks. Armis leads the charge with its agentless device security platform, expertly designed to protect unmanaged and IoT devices through passive, real-time asset inventory, risk management, and threat detection & response solutions that prevent cyber disruptions.The Technical Support Team is crucial in ensuring that our clients leverage Armis products effectively. Supporting our customers to resolve challenging technical security issues is essential to achieving our mission. Our technical support team works collaboratively with Operations, R&D teams, Solution Architects, Product, Customer Success, and other departments to guarantee seamless onboarding, deployment, and continuous support for our customers.Your Role:As a Tier 2 Technical Support Engineer, you will provide second-level support focused on English-speaking global customers. You will become a key knowledge resource for our expanding customer base, addressing and resolving critical technical issues. Your innovative solutions and proactive approach will foster a memorable experience for our customers.In your daily responsibilities, you will take ownership of customer cases, troubleshooting and resolving their issues to ensure they maximize our products' value. You will engage in projects within various teams to create a significant company-wide impact.