About the job
Location: Den Haag, Zuid-Holland, Nederland
Type: Permanent
About Nictiz
Nictiz is the Dutch knowledge organization dedicated to digital information provision in healthcare. The team works to improve the quality and safety of care, while also aiming to reduce the administrative workload for healthcare providers by making data more accessible.
Role Overview
As a Process Support Specialist, the focus goes beyond simply following procedures. This position calls for someone who organizes, tracks, and ensures processes move forward across departments. The role is central to the Corporate Operations department, which covers finance, reporting, learning & development, onboarding, and facilities management. While subject-matter experts handle these areas, process support and administration are now being brought together in this dedicated role.
This is not a secretarial job. Instead, it involves coordinating, monitoring, and supporting processes, making sure tasks are completed on time and according to agreements. The work is proactive and supportive, ensuring smooth operations without directly executing every task yourself.
Main Responsibilities
- Set up and monitor the planning and control cycle, as well as provide broad process support across the Corporate Operations department (approximately 80% of the role).
Background
Nictiz has grown significantly in recent years. To keep operations running smoothly, the organization is consolidating process support into a single, permanent position. This new approach has been well received and is now ready for the right candidate to step in.
