Sortation Marketplace Operations Manager

Relay is growing quickly in the logistics sector, backed by a $35 million Series A, currently the largest in European logistics. With a team of about 110, including many engineers, product specialists, and data analysts, Relay aims to reshape how goods move in e-commerce. The company’s mission: remove barriers so delivery costs never limit what can be sold o…

About the RoleThreatAware is seeking a dynamic Operations Manager to facilitate our growth while maintaining the agility and transparency that have driven our success thus far. Collaborating closely with the CEO, you will be instrumental in transforming strategic objectives into actionable plans, ensuring that cross-departmental initiatives progress smoothly, and providing the leadership team with the insights necessary for swift and informed decision-making.Why Join ThreatAware?At ThreatAware, we empower security teams with a comprehensive platform that serves as the definitive source of truth for every device and tool within their organization. Our solutions can be deployed in under 30 minutes, boasting over 150 integrations and requiring no agents. Statistics reveal that, on average, 10% of network devices remain undetected, while 30% of security controls are either missing or malfunctioning. With the recent injection of $25M from One Peak in February 2026, we are poised to expand our operations in North America and unveil our AI-powered security workspace, which will enable security teams to tailor their tools and automations based on six years of the most accurate cyber asset data available in the industry.Your ResponsibilitiesAssess the operational needs of the business at this stage and implement necessary structures, including appropriate cadences, metrics, and decision-making forums.Manage operational tasks that would typically fall to the CEO, such as office management, supplier relationships, facilities, and various ad-hoc projects, allowing leadership to concentrate on customer and product priorities.Develop the visibility required for the leadership team to manage the business with confidence, incorporating KPIs, dashboards, and quarterly planning.Collaborate with Sales, Product, Finance, and People teams to ensure cross-functional priorities are progressing, identify and address blockers early, and facilitate alignment among team members.Lead ad-hoc strategic projects as they arise, whether it’s assessing new office spaces or establishing operational processes that are currently lacking.Identify areas where the business is losing efficiency or momentum and implement solutions. Design processes that are effective and sustainable as we scale.Address ambiguous operational challenges that lack a clear ownership and provide clarity to these issues.What We SeekA minimum of 5 years’ experience in operations, strategy, consulting, or a Chief of Staff role, preferably within a high-growth tech or SaaS environment.

Role: Senior Operations ManagerReports to: Deputy Head of SpaceLocation: Magazine London and Silverworks IslandContract Type: Full Time, Permanent (42.5 hours per week)About Us:At Broadwick, we are an innovative international company based in London, dedicated to the creation, development, ownership, and operation of a remarkable variety of venues, spaces, events, and experiences. Our mission is to transform how individuals engage with music, art, culture, and recreation through the reimagining of traditional spaces.With a rich history rooted in music, we successfully managed a portfolio of 20 global festivals until 2019. Since then, we have shifted our focus towards expanding our outstanding venues, which include Printworks London, Depot Mayfield Manchester, Drumsheds, Exhibition White City, and Magazine London.Our collective ambition is to challenge the status quo and enrich the cultural landscape by merging visionary thinking, innovative ideas, and commercial expertise to craft unforgettable spaces and experiences for discerning audiences in captivating locations.About Our Venues:Magazine London is among the largest purpose-built dry hire and hybrid venues in the capital. Designed with functionality in mind, it serves as a blank canvas with stunning views of the city skyline, featuring top-notch technical infrastructure, staging, and facilities. The venue can host up to 5,000 guests internally and offers additional external areas, making it an exceptional locale for performances, dinners, conferences, exhibitions, filming, fashion shows, and ticketed cultural events.Our team primarily operates from Magazine London, while also managing the commercial aspects and external hires for Silverworks Island. This waterside festival site in Newham is renowned for its summer music events, alongside providing spaces for cultural activations, filming, and unit bases.In this role, you will lead the planning and delivery of live events at Magazine London and support the management of external hires, filming bookings, and unit bases at Silverworks Island.What We Seek:We are in search of a highly skilled and dynamic Senior Operations Manager to join our team at Magazine London and Silverworks Island. This multifaceted role requires a confident, personable individual who is hands-on and possesses experience in a similar venue or as a Head of Event Operations in a smaller setting.Your responsibilities will encompass managing a diverse range of hires, including corporate events, high-capacity B2C activations, filming, and broader venue operations. Flexibility and adaptability are crucial, as working hours will vary weekly, particularly during live music events.

Join Lottie as a Commercial Operations Manager, where you will play a crucial role in enhancing operational efficiency and driving strategic initiatives. You will collaborate with cross-functional teams to optimize processes and ensure alignment with business objectives. Your insights will shape our operational strategies, leading to improved performance and growth.

About UsPerk (formerly TravelPerk) is a pioneering platform revolutionizing travel and spend management. Our intelligent tools are designed to eliminate tedious manual tasks, streamlining processes from travel bookings to expense management and invoice handling. By addressing the inefficiencies that drain productivity and creativity, we empower organizations to focus on what truly matters.With over 10,000 companies, including notable names like Wise, On Running, Breitling, and Fabletics, relying on us, we're tackling the staggering issue of 7 hours of lost productivity per employee each week, which amounts to a $1.7 trillion challenge.Founded in 2015, Perk has rapidly expanded into a global entity with more than 1,800 employees across 12 offices, headquartered in London and Boston. Our mission is to blend innovation, control, and simplicity, transforming the workplace experience for businesses and their teams.At Perk, our core values drive us to act like owners, deliver a 7-star experience, and work collaboratively as a united team. We prioritize curiosity, purpose, and a growth mindset over mere knowledge to unlock potential. Our diverse talent team encompasses leading professionals from the travel and SaaS sectors, representing over 70 countries. If you are eager to make a tangible impact and influence how millions experience work, we would be thrilled to welcome you to our team.Visit www.perk.com to learn more.

Sales Operations ManagerINEOS Automotive – Built For MoreOur JourneyAt INEOS Automotive, we are on a mission to redefine the 4X4 market with our no-nonsense approach. From our inception, we have transformed our vision into reality, establishing ourselves as a formidable player in 4X4 development and manufacturing. With strategic partnerships with industry giants, we have successfully moved from concept to prototype, secured a state-of-the-art production facility, and delivered our vehicles, including the Grenadier, to customers worldwide. Our latest endeavor is the double cab pickup, the Quartermaster.Our CultureAt INEOS, we believe that challenges are opportunities for greatness. Our team of around 1,500 employees, representing 44 nationalities across 10 locations, embodies a spirit of collaboration and innovation. We tackle every obstacle with determination, rigor, and a touch of humor, driving positive change in the automotive sector.If this resonates with you, we want to hear from you!Your Role:The Sales Operations Manager will spearhead the global Sales Operations governance framework, ensuring operational excellence across all regional Sales Operations teams. This role guarantees consistent execution of sales processes, systems usage, documentation standards, and dealer network compliance across all markets, enhancing sales data accuracy and process efficiency. As the global business owner for the sales systems landscape—including stock visibility tools, sales order management platforms, and invoicing workflows—you will ensure effective and controlled vehicle sales operations. Furthermore, you will manage programs such as bonus calculations and vehicle registration enablement in collaboration with various stakeholders.Key Responsibilities:Global Sales Process Governance & Market Support: Define, maintain, and enforce global sales operations policies, procedures, and documentation standards.Network Process Adherence & Dealer Governance: Develop and administer auditing frameworks for sales performance and customer order accuracy.Vehicle Registration EnablementSales Order Management, Data Quality & System FunctionalityOrder Take Monitoring

About NextStep NextStep connects experienced consulting professionals with roles that make a difference, using AI-driven matching technology. We work with organizations across multiple sectors to place talent where it matters most. This Operating Model Manager position is for one of our clients, a global firm that values meaningful impact and high standards. About the Client Our client is a global professional services firm headquartered in London, with over 15,000 employees in 40 countries. They deliver audit, advisory, and consulting services to clients in both private and public sectors. After a period of significant growth and investment, the firm is reviewing its operating model to improve efficiency, sharpen client focus, and encourage collaboration across service lines. The Operating Model Manager will join the internal transformation team and help lead this change. Role Overview The Operating Model Manager will lead workstreams within the firm’s operating model redesign. This includes analyzing current performance, designing future-state structures, and supporting the rollout of changes. The role involves collaborating across service lines and regions to develop recommendations for senior leadership, all aimed at helping the firm reach its strategic goals. Key Responsibilities Assess current operating models across functions and service lines, including process mapping, cost analysis, and benchmarking. Design future-state operating model frameworks, covering structure, governance, shared services, and technology integration. Build business cases for proposed changes, outlining costs, benefits, risks, and implementation needs. Work with HR, Finance, and Technology teams to implement approved changes. Prepare clear, structured deliverables for review by senior leadership. Requirements 5–8 years of experience in management consulting, organizational design, or an internal transformation role, including direct work on operating model design. Strong analytical and structured thinking skills, with the ability to break down complex organizations and create evidence-based recommendations. Excellent communication skills, with experience leading high-level workshops and producing board-ready deliverables.

About EucalyptusAt Eucalyptus, we are dedicated to transforming healthcare for a lifetime of good health. With over 1 billion individuals affected by obesity globally, leading to preventable chronic diseases, our goal is to enhance long-term care solutions.Eucalyptus is the driving force behind Juniper, a leading weight-management program that synergizes GLP-1 medication with customized nutrition, physical activity support, and expert care from healthcare professionals, including prescribers, nurses, health coaches, pharmacists, and dietitians. Our published clinical research indicates that our integrated clinical and behavioral strategies enable patients to achieve four times greater weight loss during their treatment with Juniper.Our Growth Journey:Achieved 130% year-over-year revenue growth while reducing cash burn by 90%, raising over $100 million from investors such as BOND, NewView, Blackbird, and Airtree.Assisted over 350,000 patients managing obesity across five markets.Secured a selective NICE endorsement to deliver services to the NHS.Customized our services for thousands of patients in Germany and Japan. About The RoleAs we strive to build the largest digital healthcare company in the world, we face numerous exciting challenges. We will be:Enhancing and scaling our current weight-management offeringsLaunching innovative product lines and treatment optionsDeveloping a world-class mobile experienceThe Strategy & Operations Manager will engage with critical projects throughout the organization, serving as a versatile resource and reporting directly to the Head of Strategic Initiatives. You will collaborate closely with key leaders, including the VP of Operations and the Chief Commercial Officer, conduct strategic analyses, work with clinical, operations, product, and growth teams to implement key initiatives, and provide strategic insights to the leaders you support.No two days will be alike, and the trajectory of your career is in your hands; for instance, you may evolve into leading a product line or function over time. If you’re ready for a dynamic role and to make a difference in healthcare, we want to hear from you!

Customer & Partnerships Operations ManagerLocation: LondonEmployment Type: Full-timeWorkplace Type: In-office (4 days/week)Are you passionate about driving scalable commercial execution? Do you excel at the intersection of systems, data, and processes? Do you find joy in translating strategic initiatives into operational success? If this resonates with you, we would love to connect!About UsAt Modulr, our vision is to create a world where every business is empowered by embedded payments. We facilitate streamlined payment solutions for businesses ranging from SMEs to large enterprises across the UK and Europe, enabling them to efficiently manage their funds through a variety of payment methods, accounts, and card products. To learn more about our mission and culture, visit our website and our careers page.Your ResponsibilitiesLead the operational management for the Account Management and Partnerships Teams.Serve as a Revenue Operations business partner to both teams.Develop and maintain scalable and efficient operational processes.Support the design and implementation of commission plans.Oversee the internal exception process for revenue reductions affecting customers.Conduct weekly reviews of deals with the team to ensure pipeline health and report updates to leadership and FP&A.Establish operational processes for the newly formed Partnerships Team.Create and manage comprehensive reports and dashboards for the Account Management and Partnerships functions.Model partnership programs to drive revenue growth and profitability.Optimize Salesforce and Partner Relationship Management (PRM) tools for enhanced reporting and efficiency.Continuously assess end-to-end processes for opportunities for efficiency and automation.Implement renewal management processes and provide modeling for significant strategic renewals.Deliver Go-To-Market reporting to commercial leadership for Account Management and Partnerships.Collaborate with the broader Revenue Operations and Commercial teams on Go-To-Market projects.Who You AreQualifications:A commercially focused individual with an operational mindset.Demonstrated experience supporting commercial teams in similar roles.

At Bumble, every choice made within our sensitive content workflow is pivotal in ensuring that individuals feel safe, respected, and empowered to engage authentically on our platform. This commitment is central to our mission of fostering healthy and equitable relationships. The Integrity Operations team is instrumental in translating policy into actionable practices, developing and enhancing moderation systems designed to minimize harm while safeguarding expression and member trust.As the Integrity Operations Manager for Sensitive Content (IC), you will take full ownership of the Human-in-the-Loop (HITL) segment of our image classification pipeline. Your role will be to ensure that all decisions are consistent, aligned with policy, and reflective of real member experiences. By collaborating closely with our Policy, Product, Engineering, and AI teams, you will drive continuous improvements in our ability to identify and respond to sensitive content on a large scale. This position demands a disciplined approach, a strong understanding of AI, and an unwavering commitment to our core values of Respect and Courage, particularly when dealing with complex or high-risk materials.Please be aware: This role involves exposure to sensitive and potentially graphic content.

Waymo is at the forefront of autonomous driving technology, aiming to be the world's most reliable driver. Originating from the Google Self-Driving Car Project in 2009, Waymo is dedicated to developing the Waymo Driver—The World’s Most Experienced Driver™. Our mission is to enhance mobility access and prevent the tragic loss of life caused by traffic accidents. With the Waymo Driver powering our fully autonomous ride-hailing service, we've completed over ten million rider-only trips, backed by more than 100 million miles of autonomous driving and extensive simulation across 15+ U.S. states.Our Operations team is committed to delivering the Waymo Driver globally. We are a diverse team focused on building and scaling the leading autonomous fleet and operational platform. From sourcing components to managing customer interactions, we create and enhance value for Waymo through systematic deployment of the Waymo Driver. At Waymo, we foster a culture of inclusivity, valuing diverse backgrounds and perspectives, and recognizing that inclusive actions lead to equitable outcomes. We encourage all team members to voice their ideas, enhancing our service to the communities we serve.We are seeking a dynamic and impactful Program Manager to spearhead our Operations Safety & Readiness initiatives throughout the UK and into Europe. This role transcends traditional responsibilities—it's about establishing the framework necessary to maintain safety, standardization, and scalability within our markets. You will lead the implementation of programs that define our operational safety and effectiveness amid rapid growth.This position reports directly to the Manager of Operations Safety and Readiness.Your Responsibilities Include:Developing and publishing local market playbooks that address both general operations and safety-specific protocols.Coordinating support for critical readiness programs, which includes Line-checks, Operational Readiness Verifications, Retrospectives, and Business Continuity Planning (BCP).Ensuring that staff are not only trained but excel through rigorous practices, drills, and ongoing feedback.Engaging with local partners and vendors to address joint safety concerns.Managing operational risks with thorough understanding and active mitigation strategies.

Role overview Raising Cane's seeks an Area Leader of Restaurants (Operations Manager) to oversee several locations in London. The focus is on upholding high standards throughout each restaurant, supporting teams, and making sure every guest enjoys a consistently satisfying chicken finger meal. What you will do Lead and support restaurant teams across multiple London sites Maintain operational standards and identify areas for improvement Monitor customer satisfaction and respond quickly to any concerns Work directly with staff to encourage growth and strong performance Requirements Experience managing teams in a restaurant or hospitality environment Strong leadership abilities with a focus on operational efficiency Dedication to delivering excellent customer service

Join Lalamove as a People Operations Manager in our London office and take charge of driving our human resources initiatives. You will play a crucial role in shaping our organizational culture, enhancing employee engagement, and optimizing our talent management processes. Your expertise will ensure that we attract, develop, and retain top talent while maintaining an inclusive and dynamic work environment.

Role Overview Playtech is hiring a Network Operations Manager in London to oversee daily network operations and guide a skilled team. This role focuses on keeping network infrastructure running smoothly and supporting the company's growth plans. What You Will Do Lead and manage the network operations team Monitor and maintain network infrastructure for reliability and performance Implement operational best practices Identify and drive improvements to support business objectives Who We’re Looking For Solid experience in network management Background in overseeing network operations Interest in growing within a busy, growth-focused company

Kernel develops enterprise AI tools designed to help businesses clean and manage their CRM data. With $14M in Series A funding from investors like Plaid, OpenAI, and Slack, Kernel focuses on improving data accuracy and integrity for revenue operations teams. Clients include Gong, Navan, Mistral, AlphaSense, and Zip. Role overview The Revenue Operations Manager shapes the data infrastructure that supports Kernel’s go-to-market strategy and internal operations. This is a London-based position. What you will do Collaborate with sales, marketing, and finance teams to ensure Salesforce CRM is reliable and efficient. Design automations and workflows to reduce manual work. Create and manage business reporting to support decision-making. Set up and maintain marketing CRM systems to strengthen outreach and engagement. Work daily with Kernel’s platform, gaining firsthand experience with CRM challenges similar to those faced by clients. Integrate tools such as Nooks, Unify, and Claude to engineer go-to-market solutions and improve team productivity. What makes this role unique This position offers hands-on experience with Kernel’s platform, allowing for direct engagement with the same CRM issues that clients encounter. The Revenue Operations Manager also plays a key role in building and refining the systems that drive both Kernel’s growth and customer success.

Soho Home, part of Soho House & Co., is hiring a Senior Operations Manager in London. This position reports to the Head of Operations and is central to supporting Soho Home’s global expansion. The Senior Operations Manager oversees the complete operational performance of international third-party logistics (3PL) and delivery partners. The focus is on upholding high service standards, improving efficiency, controlling costs, and making decisions informed by data. Success in this role requires strong analytical skills, commercial insight, and experience managing complex international logistics networks. Main responsibilities Global 3PL & Logistics Management Set, monitor, and maintain SLAs, KPIs, and service standards that align with customer expectations. Lead regular performance reviews with logistics partners and drive continuous improvement. Deliver strategic projects from the Operations Roadmap to enhance partner performance. Cost Control & Commercial Performance Review freight, warehousing, last-mile delivery, and returns costs to identify savings. Develop cost models and business cases to support strategic planning. Collaborate with Finance on budgeting, forecasting, and shaping long-term cost strategies. Lead efforts to improve margins while maintaining a strong customer experience. Data Analysis & Reporting Analyze data on delivery performance, lead times, costs, and capacity. Use data to anticipate risks, model scenarios, and support growth planning. Promote a data-driven mindset within the operations team. Stakeholder Management Work closely with teams across NPD, Merchandising, Soho Support, Finance, Trading, and Systems. Communicate clearly and confidently with both internal and external partners. Requirements Strong analytical ability and commercial awareness. Proven experience managing complex international logistics networks. Comfort working with data to guide operational decisions. Effective communicator with a collaborative approach to stakeholder management.

Role overview Oliver seeks a Senior Digital Operations Manager based in London to lead its digital operations team. The position centers on shaping digital strategies, refining workflows, and ensuring projects are delivered efficiently. The goal is to maintain operational effectiveness throughout the digital project lifecycle. Key responsibilities Manage digital projects from initial planning stages through final delivery Collaborate with cross-functional teams to create solutions that fit client requirements Spot opportunities to enhance and streamline digital processes Assist in developing and rolling out digital strategies Collaboration This role involves close partnership with teams across the company. Working together ensures that digital operations meet client expectations and support Oliver's broader objectives.

Join Our Team as an Operations ManagerAt Dwelly, we are an innovative lettings and property management platform based in the UK, utilizing AI technology to enhance the rental experience. Our unique approach involves acquiring established estate agencies and integrating cutting-edge technology to streamline tenant management, financial transactions, and property upkeep. By merging traditional real estate practices with advanced digital solutions, we are setting new standards in efficiency and user satisfaction.We are a dynamic, growth-oriented company supported by leading investors and driven by a team rich in expertise across real estate, technology, and operational management.Position OverviewThis is a continuous recruitment opportunity for the role of Operations Manager. We are committed to building a robust talent pipeline for future expansions and integrations, even if no immediate vacancies are available.The Operations Manager will be instrumental in standardizing operational processes across our diverse portfolio of lettings agencies. As we expand rapidly, it is crucial to enhance and scale our operations beyond traditional industry benchmarks.At Dwelly, we prioritize data-driven decision-making, objective performance assessments, and an unwavering commitment to improving the quality of lettings services across the UK.The successful candidate will analyze operational data to identify areas of strength and improvement, uphold high operational standards, and foster a culture of continuous enhancement based on evidence rather than intuition. This role requires a balance of analytical skills and hands-on engagement with branch teams, ensuring exceptional standards are met across the board.As a key player in Dwelly's growth strategy, this cross-functional role will allow you to roll up your sleeves and make a significant impact in our journey toward operational excellence.

About Tilt Tilt is revolutionizing the world of commerce with a clear mission: Make Commerce Alive.In an era where traditional store website builders and faceless marketplaces are becoming obsolete, Tilt stands out by catering to a new generation of merchants who thrive on attention, community, and personality.In the UK alone, millions of shoppers, from sneaker enthusiasts to nostalgic Y2K fans, have embraced Tilt. Our platform empowers sellers to achieve remarkable success, with many reaching £1M+ in earnings and hundreds exceeding the UK median income.And we are just getting started.Your Mission As the Strategy & Operations Manager, you will lead specific categories on the Tilt platform, taking full ownership of the P&L and becoming the primary expert for your designated categories. Your primary objective will be to identify opportunities for growth and implement strategies to expand the Tilt platform.What You'll Do Lead both internally and externally in fostering growth within your categories on TiltDevelop and manage the strategic vision for your categories to ensure sustained growthEmploy creative thinking to discover innovative avenues for business expansionUtilize data analytics skills (SQL) to extract insights from projects and drive growth initiativesAnalyze performance metrics to evaluate category growth, successes, and areas for further development, ensuring ongoing improvementInitiate marketing campaigns, including influencer partnerships, to enhance brand visibility and attract more buyersCollaborate cross-functionally with Marketing, Product, Engineering, Analytics, and Sales teams to scale the business effectivelyAddress challenges swiftly, prioritizing seller satisfaction and retention.Who You Are You are a driven, curious, and tenacious problem-solver eager to shape the future of shopping. Additionally:You possess 3+ years of experience in a dynamic, client-facing role within management consulting, finance/banking, or a fast-paced tech environment

As a Supply Chain Operations Manager at SquareTrade, you will lead the charge in optimizing our supply chain processes to ensure efficiency and effectiveness. You will work closely with cross-functional teams to enhance operational performance and drive strategic initiatives.Your role will involve analyzing supply chain metrics, identifying areas for improvement, and implementing innovative solutions. You will be responsible for managing supplier relationships and ensuring that all operations align with company goals.