Technical Operations Manager

About TripleLiftTripleLift is an innovative advertising platform dedicated to transforming digital advertising through captivating creativity, premium publishers, actionable insights, and intelligent targeting. With over 1 trillion ad transactions each month, we empower publishers and platforms to effectively monetize their unsold advertising inventory. Our …

We are seeking a proactive and detail-oriented Digital Protection Operations Manager to join our dynamic team at SquareTrade. In this role, you will lead initiatives to enhance our digital protection services, ensuring that our customers receive the best possible support and solutions. You will manage a team of operations specialists, streamline processes, and drive efficiency across our digital platforms.Your responsibilities will include analyzing operational performance, developing strategies to improve service delivery, and collaborating with cross-functional teams to implement innovative solutions. If you are passionate about technology and customer service, we encourage you to apply!

As the Manager of Revenue Operations Strategy, you will play a crucial role in optimizing and coordinating our go-to-market (GTM) processes, systems, and data across Sales, Marketing, and Customer Success. This position is a blend of hands-on technical execution, leadership, and strategic collaboration with mid-level GTM leaders.Key Responsibilities:1. Leadership & Team Development:Lead, coach, and mentor the Revenue Operations Analysts by conducting regular one-on-one meetings, performance evaluations, and professional development planning.Manage and prioritize team workload, ensuring timely and effective delivery of projects and administrative tasks aligned with business goals.Foster a culture of data integrity, process adherence, and continuous improvement within the Revenue Operations team.2. Cross-Functional Alignment & Project Management:Act as the primary Revenue Operations contact for mid-level managers in Sales, Marketing, and Customer Success to clarify requirements and deliver effective solutions.Lead intricate, cross-functional projects (e.g., territory planning, sales compensation design, new product launches) from initial scope to implementation and post-launch analysis.

Mixpanel seeks a Manager of Revenue Strategy and Operations to join the team in London, UK. This hybrid role centers on driving revenue growth and improving how the company operates day to day. The position requires close collaboration with colleagues across departments to shape and deliver plans that support Mixpanel’s revenue goals. Key responsibilities Lead projects and initiatives that focus on increasing revenue and making operations more efficient Partner with teams from various parts of the company to create and implement strategic plans Analyze business data and translate findings into actionable recommendations Apply insights to help guide decisions and strengthen Mixpanel’s market position Work location This role is based in London with a hybrid work schedule, combining office and remote work.

Join Our Team as a Regional Domain Manager – Rider OperationsWe are seeking a dynamic and results-oriented Regional Domain Manager for Rider Operations to oversee Bolt's Rider initiatives across various markets in Western Europe. In this execution-driven role, you will be pivotal in implementing and measuring the impact of Rider Operations strategies at a regional level.About UsBolt is one of the fastest-growing technology companies in Europe and Africa, with over 200 million users across more than 50 countries. Our success hinges on our dedicated team members. We pride ourselves on fostering an inclusive environment that welcomes diversity in all forms—be it race, gender identity, sexual orientation, or ability. Our mission is to design cities that prioritize people over vehicles, and we need your expertise to help us realize this vision!About the RoleAs a Regional Domain Manager, you will drive critical rider programs across Airports, Venues, Categories, Scheduled Rides, B2G, and Rider Engagement, ensuring they are executed with excellence. You will provide structured market insights and data-driven feedback to central teams, enhancing global program designs and iterations.You will own the regional Rider Domain KPIs, ensuring that all markets monitor their performance diligently, identify the causes of any underperformance, eliminate obstacles, and implement corrective actions. This position is ideal for those who thrive on accountability, performance management, and scalable results.Main Responsibilities:Lead the execution of Rider Operations programs across the region, ensuring that initiatives in airports, venues, categories, scheduled rides, B2G, and rider engagement meet defined targets and yield measurable outcomes.Transform global strategies into actionable regional plans, outlining ownership, timelines, governance, and KPIs to ensure consistent and scalable implementations across markets.Take ownership of regional Rider Domain KPIs and OKRs, rigorously tracking relevant metrics and driving performance improvements.

About LendableAt Lendable, we are dedicated to crafting the world's premier technology solutions that empower individuals to access credit and save money efficiently. As one of the most promising fintech companies, we are excited about our journey:Recognized as one of the UK’s newest unicorns with a dynamic team of over 700 professionals.Rapidly emerging as one of the fastest-growing tech firms in the UK landscape.Achieved profitability since 2017.Supported by leading investors such as Balderton Capital and Goldman Sachs.Highly rated by customers with an outstanding 4.9 average based on thousands of reviews on Trustpilot.To date, we have successfully redesigned the Big Three consumer finance products: loans, credit cards, and car finance. Our innovative approach allows us to provide our customers with funds in mere minutes rather than days.Our growth trajectory is steep, with ambitious plans to tap into the two largest Western markets (UK and US) where trillions of dollars worth of financial products are currently controlled by large banks with outdated systems and cumbersome processes.Why Join Us?Embrace Ownership: You will be empowered to make impactful decisions that shape the future and success of Lendable from the outset.Collaborate with Exceptional Talent: Work alongside small teams of highly skilled individuals who are dedicated to solving challenges and innovating beyond conventional methods.Develop In-House Technology: Leverage new data sources, machine learning, and AI to optimize our operations and enhance customer experience.Position OverviewIn the role of Senior Complaints Operations Manager, you will play a critical leadership role, reporting directly to the Director of Complaints, Fraud, and Financial Crime. You will be instrumental in driving our mission to transform consumer finance into a faster, more affordable, and customer-friendly experience. By advocating for the insights gained from complaint resolutions throughout the organization, you will steer the strategic direction of our complaints department across various product lines.

At Circit, we are a dynamic B2B SaaS company dedicated to transforming business verification in real-time. As a leading Fintech firm, we have developed an innovative global asset verification platform that empowers auditors to conduct higher quality financial audits, enabling businesses to enhance value for all economic stakeholders. Our clientele includes prestigious big four accounting firms and renowned global banks, reflecting our commitment to excellence.As the Revenue Operations Manager at Circit, you will play a pivotal role in elevating our sales operations. This position requires strategic oversight and management of sales data, tools, and processes to optimize revenue generation. You will collaborate closely with the sales, marketing, and customer success teams to ensure seamless alignment and operational efficiency throughout the customer lifecycle.

Join Samba TV, a pioneering company that tracks streaming and broadcast video globally using our innovative data and technology. Our mission is to revolutionize the viewing experience for all. By leveraging our extensive data, we empower media companies to connect with their audiences for new shows and movies, while also enabling advertisers to engage viewers and accurately measure their reach across various devices. Our unique narrative is shaped by a rich cultural perspective informed by a vast global footprint of data and AI-driven insights.Position OverviewWe are in search of a dynamic and experienced IT Operations Manager to take the lead at our West Coast offices in San Francisco and Los Angeles. This position is tailored for an IT professional with extensive expertise who can independently oversee the complete spectrum of corporate IT activities at these locations — including end-user support, device management, identity and access management, office infrastructure, and compliance with security protocols. The IT Operations Manager will act as a subject matter expert in various IT domains, functioning autonomously on a daily basis while receiving strategic guidance from the VP of Technology Operations.As the sole point of responsibility for all IT-related matters at your sites, you will ensure that everything runs seamlessly. Whether it’s providing a new laptop for an employee on their first day, fixing a conference room AV system, resolving Okta access issues, or compiling audit evidence — you will be at the forefront. This role is perfect for a versatile IT professional who thrives on diverse challenges, takes pride in complete ownership, and wishes to be the key figure ensuring operational continuity in the office.

Join LemFi, a Series B financial technology company, as we revolutionize the way the Global South engages with financial services.At LemFi, we believe that relocating to a new country should not equate to starting from scratch. Our diverse team of over 400 professionals across 20+ countries is dedicated to creating a financial ecosystem that empowers immigrants to maintain connections, build stability, and grow wealth, regardless of their origins or current locations.What began as a solution for swift, cost-effective remittances has evolved into a comprehensive platform offering multi-currency accounts, payments, credit options, and long-term financial growth.With millions of users worldwide, we handle over $1B in monthly transactions across more than 30 countries, proving that financial opportunities know no borders.Your RoleAs the Financial Crime Operations Manager, you will be pivotal in steering LemFi’s Financial Crime Operations. Your primary responsibilities will include leading investigations, streamlining processes, and enhancing operational efficiency to safeguard our customers while ensuring strict regulatory compliance.You will not merely oversee operations; you will design and optimize workflows, implement data-driven enhancements, and lead a high-performing team committed to preventing financial crime without sacrificing the user experience.Your ContributionsTeam Leadership: Mentor and manage the Financial Crime Operations team, overseeing investigations, unblocks, and performance metrics.Operational Excellence: Own and drive key performance indicators (KPIs) such as Time-to-Unblock, investigation turnaround, and QA accuracy, ensuring reliable and efficient workflows.Process Optimization: Maintain and enhance SOPs, quality assurance processes, and operational dashboards, identifying and rectifying inefficiencies through data insights.Cross-Team Collaboration: Work closely with Product teams to refine rules and unblock experiments, and with Compliance and the MLRO on escalations, SARs, and regulatory reporting.Data Insights: Generate actionable insights on false positives, alert quality, and investigation trends to continuously enhance financial crime operations.Stakeholder Engagement: Manage communications with banking partners and law enforcement to ensure timely and high-quality responses within SLA.

WPP Media is WPP’s AI-powered media operating unit, collaborating with major global brands to deliver creative personalization at scale. The team blends expertise in media, data, and partnerships, using the WPP Open marketing platform and Open Intelligence to help clients understand and measure the impact of their media investments. More information can be found at wppmedia.com. Role overview The Director of Operations will play a key role in shaping WPP’s future. This position supports creative, communications, experience, commerce, and technology solutions for major clients. The Director works within a global client practice, adapting teams and resources to meet the unique needs of WPP’s largest partners. Key initiatives and partnerships A major focus is OpenDoor, a partnership with Amazon designed to boost productivity and creativity across all WPP agencies. OpenDoor draws on the strengths of both companies, emphasizing People, Platforms, and Processes. The approach incorporates Amazon’s 16 Leadership Principles alongside WPP’s values: Open, Optimistic, and Extraordinary. This collaboration encourages teams to challenge conventions and pursue better outcomes for clients and colleagues by combining WPP’s creative transformation experience with Amazon’s customer-centric philosophy. Location This Director of Operations role is based in London, United Kingdom.

About NevisNevis is pioneering the world's first AI-driven wealth management platform. Our innovative system is designed to empower financial advisors, enabling them to automate workflows and focus more on client engagement. We envision a future where every wealth management firm operates using Nevis technology.Founded by a remarkable team of former Revolut executives, Nevis has successfully raised $40 million from prestigious investors, including Sequoia Capital, ICONIQ, and Ribbit.The RoleWe are seeking a detail-oriented and analytical Operations Manager (Product) to join the core of Nevis’s Product teams. In this pivotal role, you will transform operational insights into scalable, data-driven strategies that shape the future of our AI-first wealth management platform.Collaborating closely with Product Managers, Engineers, and Leadership, you will tackle intricate business challenges, uncover growth opportunities, and establish the operational framework for our key product initiatives. Your contributions will be vital in launching new features and markets, analyzing performance, and crafting go-to-market strategies as Nevis expands.You will excel in this role if you thrive at the intersection of product development, data analytics, and business strategy, and enjoy solving ambiguous problems with precision and structured thinking.What You’ll DoCollaborate with Product & Engineering teams to define and implement operational strategies that facilitate product success.Examine key product, user, and financial metrics to identify inefficiencies and discover new growth avenues.Convert insights into actionable plans that enhance customer experience, scalability, and profitability.Lead and execute impactful, cross-functional projects spanning product development, AI, and operations.Contribute to defining product strategy and go-to-market approaches for new features and verticals.Develop scalable processes and frameworks to monitor product performance and operational effectiveness.Act as a liaison between product development and business execution, ensuring cohesive team alignment.Utilize SQL, Python, or other analytical tools to inform data-driven decision-making.Who You AreA minimum of 2 years’ experience in operations, product strategy, consulting, or data-driven roles.

12-month fixed-term contract based in London. Role overview The Children's Investment Fund Foundation (CIFF) is hiring a Manager of Reward and People Operations for a 12-month fixed-term role. This position sits within the People team and focuses on supporting HR operations for a foundation committed to improving children’s lives worldwide. Key responsibilities Administer payroll with careful attention to detail and strong analytical skills. Oversee all stages of the employee lifecycle as part of the HR Operations team. Manage immigration and relocation processes, coordinating with external service providers. Maintain confidentiality and use discretion in all HR matters. Advise on employee lifecycle issues by building a solid understanding of CIFF’s policies and operational procedures. Work closely with the Reward and People Operations team, including the Director, Senior Manager, and Administrator. Requirements Significant experience in payroll administration. Background in HR Operations, including full employee lifecycle management. Experience managing immigration and relocation processes. Strong analytical skills and a high level of attention to detail. Ability to handle confidential information with care and discretion. Knowledge of employment legislation and HR systems is beneficial. Team structure This position reports to the Director of Reward and People Operations. The Manager will work alongside a Senior Manager and an Administrator, supporting the broader People team. Impact Work in this role directly supports CIFF’s global staff, helping advance the foundation’s mission to improve children’s lives.

About AirwallexAirwallex is an innovative global payments and financial platform, uniquely designed to empower businesses worldwide. With our cutting-edge proprietary infrastructure and software, we serve over 200,000 businesses, including esteemed names like Brex, Rippling, Navan, Qantas, and SHEIN. Our fully integrated solutions cover everything from business accounts and payments to spend management and treasury, along with embedded finance on a global scale.Founded in Melbourne, our dynamic team of over 2,000 talented individuals spans 26 offices globally. Valued at $8 billion and supported by leading investors such as T. Rowe Price, Visa, Mastercard, and Sequoia, Airwallex is at the forefront of shaping the future of global banking. If you are ready to take on the most ambitious challenges of your career, we welcome you to join our mission.Attributes We ValueWe seek builders with a founder-like mindset who are passionate about making a real impact, accelerating their learning, and having true ownership over their work. You will bring strong expertise and analytical thinking, driven by our mission and operating principles. You thrive in fast-paced environments, demonstrate good judgment, and possess a deep curiosity that propels you to make informed decisions.Your humility and collaborative spirit will help transform innovative ideas into tangible products, and you have a proven track record of executing projects from inception to completion. Utilizing AI to enhance productivity and problem-solving is second nature to you. At Airwallex, you will engage with complex, high-visibility challenges alongside exceptional colleagues, fostering career growth as we redefine global banking.About the TeamThe Operations team at Airwallex is dedicated to ensuring our services and processes operate smoothly and efficiently. Our focus is on optimizing workflows, enhancing operational efficiency, and delivering outstanding customer support. By refining operations and adopting best practices, we contribute to the company's growth while upholding high service standards, ensuring a seamless experience for our customers as we empower businesses globally.What You Will DoIn your role within the Operations Strategy team, you will address multifaceted challenges across various domains, leveraging your expertise to drive impactful solutions.

At SoSafe, we aspire to be the premier provider of human risk management solutions across Europe. Our award-winning platform fosters behavioral change through engaging training and simulations focused on cybersecurity and data protection. With cybercrime costs exceeding $10 trillion annually and growing at 15% per year, we invite you to contribute to this vital mission!Location Requirement:This opportunity is available to candidates currently residing in and authorized to work in the UK, Portugal, or Ireland. We regret that we cannot consider applications from outside these regions.Your Mission:As a Staff Product Operations Manager, you will empower our Product Development teams at SoSafe by fostering ambition, confidence, and autonomy while helping to mitigate risks and reduce friction.Your role will be pivotal in ensuring that our strategies, discoveries, deliveries, and outcomes remain interconnected as we grow. You will function as a senior individual contributor, refining and evolving our product operating practices, rituals, and feedback mechanisms to enable teams to operate efficiently, make informed decisions, and embrace continuous learning.This position is not focused on delivery management or project coordination; instead, your goal is to facilitate swift and effective product decisions and outcomes while minimizing obstacles and dismantling silos across Product, Design, and Engineering.Impactful Contributions You’ll Make:Shape and enhance the processes of product work at SoSafe, from initial strategy and discovery to delivery and learning.Empower Product Managers to make informed, timely decisions, facilitating clear prioritization, sensible trade-offs, and calculated risk-taking.Collaborate closely with Design to enhance the integration of discovery, design intent, and delivery as we scale.Cultivate transparency and collaboration between Product, Design, and Engineering by enhancing shared context and methodologies.Strengthen how insights from customers, business, and delivery inform product direction and roadmap decisions.Design and lead planning, review, and retrospective sessions focused on outcomes, learning, and continuous improvement.Introduce systems, standards, and tools that enhance focus, clarity, and execution without hindering team momentum.Enhance visibility into team progress, risks, and decisions for effective collaboration and alignment.

Join Spotify as a Markets Strategy & Operations Manager where you'll play a pivotal role in shaping our market strategies and optimizing operations. In this dynamic position, you will collaborate with cross-functional teams to drive strategic initiatives, enhance operational efficiencies, and foster innovation within the organization. Your analytical skills will be essential in interpreting data, identifying trends, and providing actionable insights that will impact our overall business direction.

Salary: £84,080 - £100,896Role Duration: PermanentLocation: London, UK (Hybrid - 50% office attendance)The Academy of Medical Sciences is seeking a commercially astute and exceptionally organized leader to oversee operations and infrastructure throughout our estate, systems, and events. The ideal candidate will possess both visionary insight and meticulous attention to detail, ensuring an exceptional customer experience while expanding our conferencing and events business into new territories. You will confidently lead a multidisciplinary team, set high standards, enhance KPIs, and ensure the seamless, secure, and sustainable operation of the Academy.Application Deadline: 15 April 2026 at 17:00.Interviews are anticipated to occur during the week of 27 April 2026.

Relay is revolutionizing the logistics landscape for the digital age. Supported by Europe’s largest logistics Series A funding of $35M, driven by innovative investors like Plural, Relay is outpacing 99.98% of venture-backed startups. We are curating an exceptionally skilled team that is set to redefine industry standards.Our Mission: To eliminate barriers to commerce. High delivery costs currently impose a hidden tax on e-commerce, influencing what products can be sold online and who can engage in the market. We aspire to create an environment where goods move freely among people, making online shopping an effortless and inclusive experience.The Team:• A dynamic group of ~110 individuals, over half of whom specialize in engineering, product, and data.• More than 45 advanced degrees in fields such as computer science, mathematics, and operations research.• Comprehensive data analytics for every parcel handled, leveraging thousands of data points.• A culture that thrives on first-principles thinking, agile feedback, and continuous experimentation.About the Role:As the Commercial Strategy and Operations Manager at Relay, you will be integral to our relationships with leading e-commerce clients who spend billions annually on logistics. This pivotal role bridges strategy and execution: you will define market approaches, ensure seamless commercial operations, and oversee high-value client programs from inception to completion.Key Responsibilities:Develop and manage the go-to-market strategy for existing and new clients, crafting commercial frameworks that expedite deal closures and enhance profitability.Ensure client profitability by collaborating with commercial analytics to identify margin risks and implement corrective actions.Oversee the commercial and operational processes for a portfolio of strategic clients, maintaining governance and optimizing performance.

About UsPerk (formerly TravelPerk) is an innovative platform that specializes in travel and spend management. Our mission is to eliminate time-consuming manual processes that hinder productivity, allowing companies to focus on what truly matters. Our comprehensive tools automate everything from travel bookings to expense management, invoice processing, and beyond. By alleviating the burden of shadow work that consumes valuable hours, we aim to enhance productivity and foster innovation.We are proud to serve over 10,000 businesses globally, including notable brands like Wise, On Running, Breitling, and Fabletics, addressing the staggering issue of lost productivity that costs organizations around $1.7 trillion annually.Since our inception in 2015, Perk has expanded to a dynamic team of over 1,800 professionals across 12 global offices, with headquarters in London and Boston. Our approach combines innovation, control, and simplicity to revolutionize workplace efficiency and employee satisfaction.At Perk, we are guided by core values such as ownership, delivering exceptional experiences, and teamwork. We cherish curiosity and a purposeful mindset as the keys to unlocking potential. Our talent team is a blend of leading experts from the travel and SaaS sectors, representing over 70 countries. If you are motivated to make a genuine impact and shape the work experiences of millions, we would love to welcome you to our team.For more information, visit www.perk.com.

Lighthouse builds AI-powered tools for the hospitality industry, helping hotels turn data into actions that drive revenue. With over $370M raised in Series C funding and annual recurring revenue topping $100M, Lighthouse continues to expand its reach. The company’s team includes more than 850 people across 35 countries, supporting tens of thousands of hotels in 185 countries. Clients range from all top 15 global chains to many independent properties. Lighthouse technology gives hoteliers the insights they need to make smart decisions quickly and stay competitive. The company’s platform supports faster execution and better outcomes throughout the hospitality sector. Our values Pursuit of greatness: Innovation and customer success are at the heart of the work, with a strong focus on excellence and attention to detail. Meaningful work matters: Every effort is tied to clear goals and contributes directly to Lighthouse’s growth. Elevate each other: The team grows together, supporting one another with shared goals and mutual respect. Lighthouse fosters a collaborative and supportive community where people work together and celebrate progress.

Runway East is looking for a Director of Operations to lead its London portfolio. This senior role covers full operational oversight for 8-10 sites across the city, with responsibility for team leadership, member experience, and site profitability. Work arrangement Based in London, UK At least 1 day per week in the Covent Garden office 2-4 days per week at other London locations of your choice 0-1 day per week working from home This position reports directly to Sophie Marsh, COO. What you will do Oversee daily operations for 8-10 London sites Lead and develop a team of General Managers and Community Associates Take full ownership of the P&L for the London portfolio Set and maintain high standards for member experience and team performance Drive site profitability and operational excellence What we look for Strong motivator who brings energy and enthusiasm to the team Celebrates achievements and uplifts team spirit Challenges complacency and fosters a high-performing culture Experience managing other managers, such as General Managers, site leads, or area managers Comfortable leading through others without micromanaging Runway East is a certified B Corp focused on flexible workspaces and sustainable growth for ambitious businesses. The company values service, attention to detail, and a sense of ownership throughout its operations.