Personal Assistant

Join our vibrant team at Open House London Ltd as a Personal Assistant, where you will provide essential support to our team of four Directors and a Principal. Our hospitality group operates renowned locations in Central London, including The Lighterman in King’s Cross, Percy & Founders, and the Boxcar Delis in Marylebone. We are excited to announce the upco…

Company OverviewInteractive Brokers Group, Inc. (Nasdaq: IBKR) is a premier global financial services firm headquartered in Greenwich, CT, USA, with a presence in over 15 countries. For over four decades, we have been leading the charge in financial innovation, recognized for our cutting-edge technology and unwavering commitment to our clients.Our affiliates deliver round-the-clock global electronic brokerage services across stocks, options, futures, currencies, bonds, and funds to clients in more than 200 countries and territories. We cater to individual investors and institutions, including financial advisors, hedge funds, and introducing brokers. Our advanced technology, competitive pricing, and global market access empower our clients to maximize their investment potential.Barron’s has acknowledged Interactive Brokers as the #1 online broker for six consecutive years. Join our vibrant, multi-national team and contribute to a company that simplifies and enhances financial opportunities through state-of-the-art technology.Interactive Brokers (U.K.) Limited, headquartered in London, is a part of IBKR's global online financial brokerage services. We are currently seeking a dedicated individual to join our Client Technical Support Team, fluent in French or German. In this role, you will assist clients with inquiries regarding our diverse trading services and serve as a bridge between internal teams and clients to ensure timely and effective resolution of technical issues. The ideal candidate should possess strong analytical skills with a passion for problem-solving and troubleshooting technical and software challenges. You should be adept at recognizing, investigating, and escalating client-reported issues regarding our platforms. If you are driven, initiative-taking, and possess a methodical approach, we offer a role that will both challenge and reward you as part of a team dedicated to building one of the world’s most respected brokerage brands.Interactive Brokers is an online broker that provides trading access for experienced traders to products traded on numerous global markets and exchanges. IBUK is part of a global financial services group based in the U.S. with over $5 billion in capital and is publicly traded under the symbol “IBKR.”

Who is Heidi?Heidi is revolutionizing healthcare with an AI Care Partner that enhances every aspect of clinical practice, from documentation to the delivery of care.Our mission is to double the capacity of healthcare while maintaining a deeply human touch. In just 18 months, Heidi has enabled clinicians to reclaim over 18 million hours and has facilitated more than 73 million patient visits globally. Currently, over two million patient interactions per week are powered by Heidi across 116 countries and in over 110 languages.Founded by healthcare professionals, Heidi unites a diverse team of clinicians, engineers, designers, scientists, creatives, and mathematicians, all driven by a common goal: to reinforce the human connection at the core of healthcare.With nearly $100 million in funding, Heidi is expanding its reach across the USA, UK, Canada, and Europe, partnering with leading health systems such as the NHS, Beth Israel Lahey Health, MaineGeneral, and Monash Health.We are committed to rapid innovation while adhering to proven methodologies, shaping the future of healthcare. Are you ready to take on the challenge?The RoleWe are in search of a proactive and collaborative Implementation Specialist to facilitate the onboarding, training, and deployment of Heidi for our enterprise healthcare clients.Located in our London office, you will collaborate closely with our Enterprise Customer Success Managers to execute large-scale implementations of Heidi. By combining robust project delivery expertise with clinical empathy and a profound understanding of our product, you will craft high-impact onboarding experiences that empower every clinician and supporting organization to derive value from day one.Your Responsibilities:Implementation & OnboardingOversee seamless onboarding and implementation of Heidi for mid-market and enterprise clients.Conduct engaging training sessions for clinicians and operational personnel, developing and refining materials to ensure a smooth and rewarding experience.Evaluate clinician objectives and workflows to design customized onboarding and “Aha moment” workshops that enhance engagement and adoption.Collaborate closely with Customer Success Managers to synchronize rollout plans, milestones, deliverables, and align with key stakeholders.

Join a dynamic export-import company located in Neasden, North West London, as an Accounts and Finance Administrator. This is an excellent opportunity for an organized and proactive individual to provide administrative support in a fast-paced environment. The role operates from 9:00 AM to 5:30 PM with a 30-minute lunch break and includes free parking.Your responsibilities will include:Answering phone calls and taking precise messages.Responding promptly to emails and queries.Updating stock reports from our warehouses across the UK and internationally.Preparing data reports for senior management using Excel and PowerPoint.Managing data entry and updating customer and supplier information.Utilizing Sage software to interact with suppliers and customers as needed.Coordinating with freight forwarders to follow up on orders.Working with freight companies to monitor shipments.Liaising with UK and overseas warehouses regarding incoming and outgoing shipments.Preparing and following up on all documents related to export sales.Assisting the office manager and director with various ad hoc tasks.

Kaplan is hiring a Scheduling and Capacity Administrator for a 1-year fixed-term contract based in London. This hybrid role combines remote work with regular time in the Islington office. The position is full time (37.5 hours per week) and offers a salary of £28,860 to £30,000 per annum (Grade K2). Role overview This administrator supports daily operations by handling a mix of administrative and logistical tasks. The work ensures assessment processes run smoothly and efficiently. Key responsibilities Coordinate communications and logistics with suppliers Manage the entire purchase order process, from vendor setup through to order fulfillment Arrange assessment venues and catering Organize staff schedules and related logistics Handle general administrative duties, including managing the team mailbox For more details, see the full job description. If the link does not work, copy and paste: https://tinyurl.com/kcvdrza4 Requirements Comfort with productivity tools such as Google Workspace and the ability to learn new platforms quickly Interest in new technologies, especially AI and automation Strong organizational skills and attention to detail Proactive approach to identifying and resolving administrative issues Contract details Reference number: JR253607 Location: Hybrid (remote and Islington, London) Working pattern: Full time, 37.5 hours per week Contract type: 1 year fixed-term Number of roles: 1 Grade: K2 Salary: £28,860 - £30,000 per annum

Role overview Atlas is looking for a Member Services Associate - Accounts based in London. This position acts as the first point of contact for members, focusing on account-related questions and support. Every interaction aims to create a positive experience for members. What you will do Assist members who have questions about their accounts Resolve issues quickly and with attention to detail Support members to help ensure each contact ends with satisfaction

Role Overview Treatwell is looking for a Dutch-speaking Customer Experience Specialist to join the London team. This role serves as the first point of contact for both customers and salon partners, handling phone calls, emails, and chats. The position covers a range of topics, from software support to resolving service questions. Customer Experience Specialists report to the Team Lead and work in an international environment, with shifts available up to 40 hours per week, Monday through Friday. What You Will Do Provide thoughtful and efficient support to customers and salon partners across all channels. Use Salesforce and Slack to track information and communicate with team members. Resolve issues and help facilitate positive conversations between customers and salons. Handle a variety of inquiries with confidence and professionalism. Advise salon partners and support their business growth, developing your commercial skills along the way. What We Look For Fluent communication skills in Dutch and English, both spoken and written. Additional language skills (French or German) are an advantage. Strong attention to detail and the ability to work efficiently. Organized and able to plan your day to meet targets. Available to work Monday through Friday. Positive attitude and a proactive approach to responsibilities. About Treatwell Treatwell is a team of 800 people across Europe, offering advanced salon software connected to Europe’s largest booking platform. With partnerships spanning over 50,000 salons in 13 countries and more than 8 million bookings processed each month, Treatwell continues to drive digital change in the hair and beauty industry. Benefits Work for a mission-driven company focused on transforming the beauty industry across Europe. 28 vacation days, plus public holidays. Monthly £40 Treatwell voucher. Attractive pension scheme and comprehensive parental leave policy. Support for career development.

Join WSH Group as a General Assistant and be part of a dynamic team dedicated to providing exceptional support in various operational tasks. Our ideal candidate is proactive, detail-oriented, and eager to contribute to the success of our projects. This full-time position offers a fantastic opportunity for growth and development within a vibrant company culture.

Sectigo is hiring a Bilingual Sales Engineer fluent in both English and French to join the London office. This role connects the sales team with customers, ensuring technical solutions meet client needs and support overall sales objectives. Main responsibilities Work closely with sales colleagues to provide technical support throughout the sales process Present Sectigo products and address technical questions from prospects and existing customers Respond to customer inquiries in English and French Support sales growth by helping clients understand how Sectigo’s solutions fit their requirements Collaboration and environment This position works within a collaborative sales team that values customer satisfaction and business growth. Expect frequent interaction with both internal teams and external clients.

Neko Health works to transform healthcare by focusing on prevention and early intervention. The company brings together non-invasive technology and clinical expertise to deliver practical health insights for its members. Role overview The Customer Care Representative acts as the first point of contact for Neko Health members in the UK. Based in London, this person manages support interactions through email, phone, text/SMS, and social media. Daily tasks range from handling bookings to resolving complaints, always aiming to provide a supportive and member-focused experience. Compassion, strong organization, and thoughtful communication are key to success in this role. What you will do Respond to members warmly and promptly, ensuring each person feels heard and valued. High CSAT scores and meeting service level agreements (SLAs) are important measures of success. Take ownership of each case from first contact to resolution, anticipating member needs to reduce repeat inquiries and improve overall experience. Communicate in a way that consistently matches the Neko Health voice: human, thoughtful, and true to the brand. Identify patterns in member feedback and recurring issues, sharing these insights with internal teams to support product and service improvements. Requirements At least 2 years of experience in customer support, hospitality, or another high-touch service field. Fluent in English, with strong written and verbal communication skills. Experience supporting customers across channels such as phone, email, and digital or social platforms. Proven ability to manage bookings, troubleshoot issues, and resolve complaints professionally and efficiently. Familiarity with Zendesk or similar CRM tools. Sound judgment in tone, timing, and privacy, especially when interacting on public social media. Highly organized, attentive to detail, and able to manage a personal ticket queue effectively.

About Pogust Goodhead Pogust Goodhead is a London-based law firm known for its work in group litigation and class actions. The firm represents individuals, communities, and businesses affected by corporate wrongdoing, focusing on access to justice and collective redress. Notable cases include the Volkswagen NOx emissions group litigation, which secured a significant settlement for UK motorists impacted by the Dieselgate scandal. The team continues to handle additional emissions claims and represents hundreds of thousands of claimants in the Fundão Dam disaster case against BHP, one of the largest environmental claims before the English courts. Pogust Goodhead has received multiple industry awards, including recognition from The Lawyer Awards and the British Legal Awards, for its work and approach to claimant-side litigation. The firm’s mission is to level the playing field for individuals facing powerful corporations where harm has occurred. Role Overview: Client Service Agent The team is seeking a Client Service Agent to join the London office on a permanent basis. This role is central to delivering strong client care across the firm’s litigation portfolio. As a Client Service Agent, expect to be a main point of contact for clients, guiding them through their claims by providing timely support, answering questions, gathering information, and keeping client files up to date in the Case Management System. This is a client-facing position suited for someone organized, proactive, and comfortable engaging with a high volume of clients through multiple channels. The role is based in the City of London and offers opportunities for professional development. Key Responsibilities Serve as the first point of contact for clients via email and inbound calls Deliver clear, professional, and empathetic support on client claims Respond promptly and accurately to client inquiries Collect and verify client information and documents Maintain accurate, up-to-date records in the Case Management System Work with colleagues to meet team KPIs, service standards, and operational targets Promote continuous improvement and high standards in client service Take a positive, solutions-focused approach to change and process improvement Support with other duties as needed

Perform general household cleaning tasks including vacuuming, dusting, sweeping, mopping, laundry, and maintaining cleanliness in bathrooms.Actively listen and communicate any observations or concerns regarding the client’s physical or environmental well-being.

At Plain, we are revolutionizing customer support for the modern B2B landscape. Our aim is to develop the most rapid and powerful platform, enabling companies to transcend traditional reactive support and foster genuine customer relationships.Renowned companies such as Cursor, Raycast, and Granola trust Plain to consolidate their customer interactions, enhance team collaboration, and elevate their workflows through the integration of AI.The B2B customer support sector is experiencing a monumental transformation, with AI redefining customer engagement. Support is evolving from a siloed function to a collaborative effort across platforms like Slack, Discord, and other communication channels. The outdated methods of slow, manual, and fragmented processes are no longer viable.This position offers a hybrid work model, requiring 3 days a week in our London office.Key ResponsibilitiesWorking at Plain involves more than just managing tasks; it encompasses owning and addressing challenges comprehensively—from infrastructure decisions to feature design and user interface elements.In this role, you will:Influence Product Strategy: Contribute to the technical architecture and product roadmap, effectively balancing customer insights with long-term product sustainability.Deliver Features from Concept to Launch: Define, develop, and deploy product features that directly address customer needs. Teams include:Core Product Team: Manage all customer-facing channels (Slack, Discord, Email, etc.), core data models, and customer requests while balancing rapid execution with foundational integrity.Developer Infrastructure Team: Create the essential tools that empower every engineer at Plain to effectively deliver and maintain the product, with a focus on optimizing team speed and minimizing obstacles.Enhance Backend Architecture: Tackle some of our most intricate challenges, from data modeling to high-performance reporting, establishing standards for our development processes.Optimize Developer Experience: Ensure that Plain is not only user-friendly but also developer-friendly, from data pipelines to APIs.

Join Our Team as a Senior Product Engineer (AI)At Plain, we're revolutionizing customer support for the next generation of B2B enterprises. Our goal is to create the fastest and most powerful platform that enables businesses to transition from reactive support methods to building genuine relationships with their customers.Renowned companies like Cursor, Raycast, and Granola rely on Plain to centralize customer interactions, enhance team collaboration, and elevate workflows through advanced AI technology.The landscape of B2B customer support is evolving dramatically, with AI paving the way for innovative customer engagement strategies. Support has shifted from being a disconnected, slow process to a cohesive, company-wide initiative that spans channels like Slack, Discord, and beyond. The traditional methods just can't keep up anymore.This position is hybrid, requiring 3 days a week in our London office.Your RolePlain is in an extraordinary position, already powering support solutions for high-growth businesses with our incredibly fast and scalable platform. AI has been integral to our offering from day one, and now we’re committed to deepening its impact across all facets of modern customer support.We are on the lookout for a Senior Product Engineer with a passion for customer success to elevate our AI initiatives. In this role, you will develop the infrastructure necessary for rapid, secure, and confident delivery of AI features, taking ownership of challenges from inception to execution and playing a pivotal role in crafting a category-defining product.In this role, you will:Take full ownership of AI functionalities, including agents, assistants, insights, and beyond—from concept through to production.Design and implement backend services that support AI integrations and data pipelines.Create robust APIs and abstractions for internal AI applications.Enhance system scalability through caching, optimization, and processing patterns.Contribute to the evolution of our AI infrastructure, including architecture, evaluation, and iteration pipelines.Tackle complex challenges surrounding AI accuracy, reliability, and quality using rigorous quantitative methods.Represent our work externally through writing, speaking engagements, and connections with the broader AI community.This Role is Ideal for You If You...Are an experienced backend engineer with a proven track record of shipping AI products in the era of OpenAI and Anthropic, particularly in text and data-intensive AI applications.Possess a deep understanding of AI technologies and their applications in real-world customer support scenarios.

Join our dynamic Renewals team as a Renewals Administrator in South West London (SW3). The ideal candidate will play an essential role in providing comprehensive administrative support to our centralized team.Key Responsibilities:Prepare and distribute tenancy agreements, memorandums of extension, termination paperwork, tenant change addendums, and legal notices (including section 21’s) to landlords and tenants through email and postal services.Manage tenant referencing via our online agency Homelet and additional methods as necessary.Coordinate end-of-tenancy inventory checks and deposit returns for non-managed landlords.Update internal software platforms (Reapit and Proman) with progress notes and task reminders; training on the upcoming CML (Radar) software transition will be provided.Send 90-day renewal reminders via email and post while offering general administrative and telephone support.Ensure all paperwork and procedures adhere to high standards aligned with company policies.Process invoices, manage card payments, and pursue outstanding administrative or rent payments as necessary.Support the broader team as required.

Join Our Team as a Temporary Kitchen Porter!We are seeking enthusiastic Temporary Kitchen Porters to support our esteemed rosette and Michelin-starred restaurants, contract catering services, gastro pubs, and luxurious five-star hotels in London.As a Temporary Kitchen Porter, you will have the opportunity to work in some of London's finest kitchens, either on one-off shifts or as part of ongoing schedules.

Your Staff Solutions Ltd is seeking two dedicated HGV Class 2 drivers for an immediate start in Bow, East London.As an HGV Class 2 driver, your responsibilities will include:· Trunking to Transkold and Park Royal· Delivering chilled, frozen, and ambient products· Maintaining a professional demeanor at all timesThis is a part-time role with ongoing opportunities, requiring three workdays per week:Monday: 09:00 – 16:00Wednesday: 09:00 – 16:00Friday: 09:00 – 16:00The position is expected to last for at least one year.Your key responsibilities will also encompass:· Conducting vehicle checks to ensure roadworthiness and VOSA compliance· Adhering to health and safety regulations· Ensuring correct product temperature at all timesThe pay rate for this HGV Class 2 role is:£13.50 for the first 8 hours and £16 after 8 hours.

Join Realtime Board Global as a Technical Account Manager and be the vital link between our company and our clients. In this role, you will leverage your technical expertise and strong communication skills to manage key accounts, ensuring customer satisfaction and product success. You will collaborate with cross-functional teams to deliver tailored solutions that meet client needs and drive business growth.

OverviewThe HEROS 2 Programme represents one of the Foreign, Commonwealth & Development Office’s (FCDO) most significant initiatives, aimed at delivering swift, high-quality humanitarian and stabilization support in response to global crises, often within hours or days.At its foundation, HEROS 2 offers five essential capabilities:Early Warning and Risk Analysis (EWAR): Continuous monitoring and analysis of emerging risks, producing timely insights and tailored reports to guide FCDO decision-making and crisis planning.Humanitarian Deployments: Rapid mobilization of technical experts and operational teams to support emergency responses, ensuring readiness for surge deployments under pressing time constraints.Conflict and Security Deployments: Providing stabilization expertise and operational support in fragile and conflict-affected areas, aligned with FCDO’s conflict programming priorities.Humanitarian Procurement and Logistics: Accelerated procurement and delivery of critical goods and services, ensuring compliance and quality assurance while addressing urgent operational needs, alongside effective warehouse management.Deployments into UN Systems: Placement of UK-funded specialists within UN agencies to enhance multilateral humanitarian response and coordination.HEROS 2 will collaborate closely with FCDO’s Humanitarian & Migration and Conflict departments, ensuring coordinated delivery across policy and operational priorities.

About MasabiMasabi is at the forefront of the fare payment revolution, enabling millions of riders to navigate their journeys effortlessly around the globe. Our innovative fare collection platforms allow passengers to conveniently purchase and present tickets for public transport using mobile devices, ticket machines, or simply by tapping their bank cards.Our flagship Justride platform operates in over 250 locations worldwide, including major cities. With our pioneering mobile ticketing SDK, we collaborate with industry giants like Uber, Moovit, and Transit.At Masabi, your career journey is just as important as the ones we facilitate for our users. Joining us means becoming part of a diverse network of innovators passionate about delivering exceptional results. Here, you'll find the resources and support needed to forge the career path you desire.