Service Management Officer

The Service Management Officer is crucial in facilitating optimal delivery and ongoing enhancement of IT and business services within our organization. This role serves as a vital link among service providers, business units, and customers, ensuring high service standards, proactively addressing issues, and aligning service management practices with the orga…

Become a vital part of our dynamic team at Sika AG as a Customer Service Executive! In this role, you will be responsible for providing exceptional service and support to our valued customers. Your primary focus will be to enhance customer satisfaction by effectively addressing inquiries, processing orders, and resolving issues. Join us in delivering high-quality products and solutions that meet and exceed customer expectations.

Join ncs3 as a Growth and Innovation Intern where you will play a vital role in supporting our regional expansion initiatives. This internship provides an exciting opportunity to work closely with experienced professionals in a dynamic environment focused on innovation and growth strategies.Your responsibilities will include assisting in market research, analyzing trends, and contributing to strategic planning efforts. This role is perfect for individuals looking to gain hands-on experience in a fast-paced and collaborative setting.

Join ncs3 as a Desktop Engineer, where you'll play a crucial role in providing technical support and solutions to our clients. This full-time position is perfect for those starting their careers in IT. You'll have the opportunity to work with a dynamic team, troubleshoot hardware and software issues, and ensure that our clients' systems run smoothly.

Join Accion Labs as an ACI Universal Payment Development Support Specialist and be part of a dynamic team dedicated to enhancing payment solutions. In this role, you will leverage your expertise to support the development and implementation of ACI Universal Payment systems, ensuring seamless transactions and optimal performance for our clients.

Join Us in Making a Difference!Autism Resource Centre (Singapore) (ARC(S)) is a dedicated non-profit organization committed to supporting individuals across the autism spectrum throughout their lives. Located in Singapore, ARC(S) provides a variety of specialized services and resources aimed at addressing the evolving needs of the autism community, including our WeCAN Early Intervention Programme (EIP).The WeCAN EIP team is devoted to delivering high-quality early intervention for children under 7 years old on the autism spectrum, while empowering their caregivers with the necessary skills to help them achieve their fullest potential.Role OverviewThe Teacher Aide (TA) is an integral part of the educational team, assisting in the provision of exceptional early intervention services to young children on the autism spectrum. The TA is responsible for creating a supportive learning environment, aiding in classroom routines, and collaborating closely with teachers to enhance children's participation and engagement.Key ResponsibilitiesClassroom & Environment SupportPrepare classrooms and necessary learning materials before sessions.Organize teaching and therapy resources efficiently.Assist in resetting and packing up materials post-sessions.Ensure cleanliness, safety, and preparedness of the learning environment.In-Class AssistanceSupport children during lessons as instructed by teachers.Engage in classroom management activities, such as guiding transitions and enhancing participation.Help implement planned activities and daily routines effectively.Facilitate children's engagement with tasks and routines.Collaboration with Team (Essential Function)Work proactively within a multidisciplinary team.Adhere to teacher instructions while demonstrating initiative when appropriate.Communicate child observations and needs to teachers promptly.Foster a supportive and respectful team environment.Candidate RequirementsMinimum GCE 'O' Level/NITEC certification.Comfortable working with young children on the autism spectrum with a respectful, patient, and responsive attitude.Able to adapt swiftly to changing classroom routines, plans, and children's needs.Proactive, flexible, and team-oriented approach.Willingness to learn and accept guidance from teachers and therapists.Prior experience working with young children is preferred.BenefitsWe provide a competitive remuneration package within a dynamic work environment that promotes professional growth and values your contributions.

Cloudflare, Inc. runs one of the largest global networks, supporting millions of websites and online services. The company’s platform improves security and performance for clients ranging from individual bloggers to major enterprises, all without requiring hardware, software installations, or code changes. Cloudflare’s approach relies on routing web traffic through its intelligent global infrastructure, which helps deliver faster speeds and reduces unwanted traffic and attacks. The company has been recognized by Entrepreneur Magazine and Fast Company for its culture and innovation. The Singapore office values people who notice overlooked problems and enjoy building practical solutions. Curiosity, quick iteration, and sharing improvements are encouraged. The team welcomes those who see AI as a tool for progress and prefer action to bureaucracy. Role overview The IT Operations Specialist provides daily onsite IT support at Cloudflare’s Singapore office. This position ensures reliable technology for local staff and coordinates with technical teams around the world. The role combines hands-on support with responsibility for managing the full lifecycle of IT assets, including procurement, tracking, and logistics. Presence in the office is required five days a week. Key responsibilities Onsite resource: Serve as the main onsite support contact, resolving incidents for employees and handling hardware or software requests. Office technology: Maintain smooth operation of conference rooms, shared equipment, and IT systems within the office.

Role Overview ncs3 is hiring an Executive Assistant in Singapore. This role supports company executives by managing schedules, coordinating meetings, and handling correspondence. The position plays a key part in keeping daily operations on track and communication clear across the organization. What You Will Do Manage executive calendars and appointments Coordinate meetings and prepare necessary materials Handle internal and external correspondence Support executives with administrative tasks as needed What We Look For Strong organizational skills and attention to detail Proactive approach to problem solving Ability to manage multiple priorities Comfort working in a fast-moving setting This position is based in Singapore. Candidates who enjoy supporting leadership and keeping operations running smoothly are encouraged to apply.

Blueprint by Bryan Johnson focuses on quantifying health and sharing scientific discoveries to address the challenge of death. The company builds on scientific rigor, offering protocols, data, and nutritional products to make health improvements more accessible. The team is small and mission-driven, working to expand access to healthy food and promote the 'Don't Die' philosophy worldwide. Role overview The Customer & Marketing Coordinator is a remote position based in Singapore. This role centers on supporting customers, enhancing their experience, and contributing to the brand’s growth. It fits someone proactive and attentive, ready to make an impact in a purpose-driven setting. What you will do Assist customers throughout their experience with Blueprint’s products and protocols Identify ways to improve the overall customer journey Support marketing initiatives that share Blueprint’s mission and offerings Work closely with a focused team dedicated to health, nutrition, and global change What makes Blueprint unique Strong commitment to scientific principles and open health data Dedication to making advanced health protocols widely accessible Competence-driven, efficient work culture Ambitious goals to influence global health and food systems

What will you do?Core ResponsibilitiesFacilitate seamless communication with clients regarding billing inquiries, ensuring timely updates and escalating issues as necessary.Collaborate with internal teams to identify and resolve billing disputes, providing effective solutions to customer queries.Provide clear explanations to customers through email and phone regarding billing issues or invoice rejections.Assist in processing credit notes, debit notes, and any necessary adjustments or waivers.Help prepare both monthly and ad-hoc reports for management and relevant authorities.Adhere to specific billing frameworks tailored to project requirements.Ensure compliance with governance standards in all billing matters, ensuring completion in a timely and accurate manner.Support the team during annual financial audits of projects.Assist with various ad-hoc tasks and assignments as required.

Join our dynamic team as a Finance Intern, where you will gain hands-on experience and contribute to essential financial planning and analysis activities. This internship is perfect for individuals eager to learn about financial controlling processes and to support our finance team in maximizing operational efficiency.

Join Anchorage Digital as a vital member of our Global Risk Management team, specializing in Quantitative Financial Risk. In this engaging role, you will leverage advanced analytical skills to identify, assess, and mitigate financial risks associated with our operations in the digital asset space. Collaborate with cross-functional teams to develop quantitative models that enhance our risk management framework and contribute to the overall stability of our financial systems.

Prismplus is on the lookout for a proficient Onsite Refrigerator Technician to enhance our dedicated team. In this pivotal role, you will be responsible for the installation, repair, and maintenance of refrigeration systems, ensuring they operate at peak efficiency. You will primarily focus on our diverse range of refrigerator products, leveraging your technical expertise to deliver exceptional service. The ideal candidate possesses a robust technical foundation, outstanding problem-solving abilities, and a strong dedication to delivering top-notch customer service.Key Responsibilities: Install, repair, and maintain a variety of refrigeration systems, including refrigerators and other Prismplus products. Diagnose and troubleshoot mechanical, electrical, and refrigerant-related issues. Repair or replace defective components such as compressors, condensers, evaporators, motors, and fans. Conduct regular preventive maintenance checks to maintain optimal performance and mitigate potential breakdowns. Perform system tests to validate performance, temperature control, and refrigerant levels. Calibrate temperature controls, thermostats, and pressure switches as required. Ensure adherence to safety protocols and guidelines for a secure working environment. Comply with industry regulations and standards related to refrigerants and electrical systems. Keep precise records of repairs, maintenance tasks, and inventory of parts. Deliver excellent customer service by addressing client inquiries and resolving issues in a timely manner. Stay informed about the latest advancements in refrigeration technology and best practices. Collaborate effectively with team members and contractors to achieve project goals. Perform any additional tasks as assigned by supervisors.

Join AvePoint’s Team!At AvePoint, we’re dedicated to shaping the future of data management and governance. As a trusted partner, over 21,000 global customers count on our solutions to transform their digital workplaces across platforms such as Microsoft, Google, and Salesforce. Our extensive partner network includes over 3,500 managed service providers and is featured in more than 100 cloud marketplaces. To learn more, visit www.avepoint.com.We invest in our people, fostering a culture of agility, passion, and teamwork where you can take charge of your career and make a meaningful impact.Role Overview:We are seeking enthusiastic individuals who excel in communication, have a curiosity for technology, and possess a strong background in customer service. This is an excellent opportunity to enhance your IT skills in a variety of challenging environments.Your Responsibilities:Act as a point of contact for customer technical inquiries and resolve issues efficiently.Ensure high customer satisfaction through effective project support and maintenance.Conduct in-depth analysis, diagnosis, and troubleshooting during onsite engagements.Collaborate closely with the Support and R&D teams to provide timely feedback and solutions.Maintain software applications and infrastructure.

About Us:Join a leading multinational corporation specializing in information technology and communications engineering. We are on a growth trajectory, looking to expand our dynamic team with dedicated Desktop Engineers to support innovative projects.Your Role:As a Desktop Engineer, your primary responsibilities will include: Delivering exceptional EUCD support tailored to user requirements. Troubleshooting issues related to MS Office applications. Resolving challenges involving MS Outlook. Providing assistance with MS Teams and Skype usage.

The Service Desk Engineer is pivotal in delivering exceptional first-level IT support and on-site technical assistance, ensuring the seamless performance of the Institute’s IT systems. This position involves managing service desk operations, maintaining IT infrastructure, resolving incidents, and overseeing IT assets. The Service Desk Engineer is instrumental in upholding high standards of IT services for daily operations and special events.Fresh graduates are highly encouraged to apply!Key Responsibilities:1. Service Desk Support:Serve as the primary interface for end users to log and resolve service requests, incidents, and IT support inquiries.Diagnose hardware and software issues utilizing structured checklists, striving for first-call resolution through FAQs, knowledge bases, and established solutions.Escalate complex incidents to advanced support teams and ensure resolution in accordance with Service Level Agreements (SLAs).Maintain documentation of all incidents, resolutions, and knowledge base entries to facilitate future reference and continuous improvement.2. On-Site IT Support & Maintenance:Install, configure, and maintain IT and AV equipment, including desktops, laptops, printers, mobile devices, and peripherals.Conduct preventive maintenance and troubleshoot hardware issues by replacing defective components or coordinating repairs.Perform system health checks, monitor servers, network devices, and wireless access points, and prepare daily reports on system status.Address basic network issues, including connectivity challenges and verifying wireless signal strength.3. Asset & Inventory Management:Ensure accurate inventory of IT and AV assets, including desktops, laptops, network devices, and peripherals.Oversee asset tagging, movements, and updates within the asset inventory system, ensuring all records remain current.Conduct regular asset audits, report discrepancies, and assist in annual inventory exercises.Monitor warranty and maintenance periods for assets and provide reminders for contract renewals at least three months prior to expiration.4. Event Support:Prepare and configure IT equipment for special events (e.g., conferences, seminars), ensuring the smooth operation of temporary networks and systems.Provide network and wireless configuration assistance for events as required.5. Incident Reporting & Performance Monitoring:Monitor and report on incident resolutions, system performance, and asset conditions.Generate reports on underperforming infrastructure, network issues, and service delivery.

As an Administrative Assistant at fuku, you will play a vital role in ensuring the smooth functioning of our office operations. Your responsibilities will include:- Providing comprehensive administrative support to enhance the efficiency of the office.- Organizing and managing schedules, appointments, and meetings for executives and team members.- Preparing and meticulously editing correspondence, reports, and presentations with a keen eye for detail.- Maintaining and updating company records, databases, and filing systems for easy access.- Handling incoming calls, emails, and inquiries with professionalism and promptness.- Coordinating travel arrangements, including booking flights, accommodations, and transportation.- Assisting in the planning and execution of corporate events and meetings.- Monitoring office supplies and placing orders as necessary to ensure uninterrupted operations.- Collaborating with a variety of departments to support organizational objectives and initiatives.- Undertaking additional administrative tasks as directed by management.

As an integral part of our team at fuku, the Administration and Front Desk Manager will oversee front desk operations and ensure a seamless administrative experience. Key Responsibilities:Front Desk Management:- Supervise daily front desk activities, including welcoming visitors, managing phone calls, and addressing general inquiries.- Serve as the first point of contact for our company, upholding a professional and inviting atmosphere at all times.Office & Administrative Support:- Manage day-to-day administrative functions such as coordinating office maintenance, acquiring office supplies, and organizing document filing.- Provide support for general office operations and respond swiftly to internal administrative requests.Documentation & Internal Support:- Create and maintain administrative documents, internal communications, and meeting minutes.- Assist in streamlining internal administrative processes and workflows to boost efficiency.External Vendor Coordination:- Liaise with external service providers, including property management, cleaning services, and other office vendors.- Aid in the renewal of licenses, annual inspections, and basic compliance-related administrative tasks.Culture & Internal Activities:- Help organize employee celebrations, holiday welfare programs, and other internal events.- Support company gatherings and internal activities to enhance team engagement and a positive work culture.Meeting & Client Support:- Prepare meeting spaces and provide on-site assistance for client visits and internal meetings.- Ensure effective coordination and professional execution of meetings and visits.

Responsibilities:- Deliver exceptional personal assistant support to the Director.- Strategically plan, organize, and coordinate corporate and personal travel itineraries and meetings, including ticket and hotel bookings, visa processing, transportation arrangements, and all necessary documentation.- Accompany the Managing Director on international travel four times a year to destinations such as Europe and Japan.- Effectively manage the Managing Director's personal calendar, emails, phone calls, and correspondence.- Prepare and submit detailed expense claims.- Keep the Managing Director informed about the status of issues prior to scheduled meetings.- Undertake additional ad-hoc tasks as required.

About Us:GO GLOBAL HR PTE. LTD. is a premier human resources consultancy firm dedicated to delivering innovative and comprehensive HR solutions to businesses across the globe. Our commitment to excellence drives us to provide tailored services such as talent acquisition, employee engagement, and strategic HR planning. Our experienced team is passionate about empowering organizations to optimize their workforce and successfully achieve their business objectives.Job Responsibilities:As a Senior Personal Assistant, you will play a crucial role in supporting management by managing daily administrative and personal tasks. You will execute responsibilities systematically following the Senior Personal Affairs Management Framework.- Manage schedules, meetings, and appointments while establishing and maintaining standardized travel and meeting protocols.- Handle emails, documents, and daily communications to ensure timely and orderly information flow.- Assist in coordinating meetings, travel arrangements, and follow-ups, implementing effective tracking and feedback systems.Manage the following modules systematically:- Identity & Compliance: Oversee management of passports, visas, residency statistics, and professional license renewals.- Assets & Equipment: Maintain records of high-value assets, upkeep schedules, and ownership documentation.- Financial & Legal: Monitor credit and payment deadlines, tax filing cycles, and manage household staff contracts.- Lifestyle & Logistics: Standardize travel plans, oversee family welfare, and maintain emergency protocols.- Security & Access: Enforce access controls, data backups, and crisis response procedures.Perform other ad-hoc duties as required.