Senior Personal Assistant

About Us:GO GLOBAL HR PTE. LTD. is a premier human resources consultancy firm dedicated to delivering innovative and comprehensive HR solutions to businesses across the globe. Our commitment to excellence drives us to provide tailored services such as talent acquisition, employee engagement, and strategic HR planning. Our experienced team is passionate about…

Join our dynamic team at fuku as a Student Services Executive, where you will play a pivotal role in enhancing the student experience. You will be responsible for managing student admissions, tracking withdrawals, course completions, and attendance.Your responsibilities will include overseeing the front desk operations, assisting walk-in visitors, responding to student inquiries, feedback, and concerns, as well as managing email and phone communications regarding courses. You will collaborate with various departments to ensure smooth administrative functions and provide support to the Dean and Lecturers as needed. Additionally, you will assist with ad-hoc departmental tasks such as organizing student events, orientations, and graduation ceremonies. A key aspect of your role will be to engage with students, ensuring their well-being and fostering a supportive environment. You will serve as the main point of contact for our students and take on any other duties as assigned to contribute to our vibrant academic community.

About AirwallexAirwallex is a pioneering unified payments and financial platform tailored for global enterprises. Our innovative blend of proprietary infrastructure and advanced software enables over 200,000 businesses globally—including industry leaders like Brex, Rippling, Navan, Qantas, and SHEIN—to seamlessly manage their business accounts, payments, spend management, treasury, and embedded finance solutions on a global scale.Founded in Melbourne, we boast a diverse team of over 2,000 of the brightest minds in technology, spanning 26 offices worldwide. With a valuation of US$8 billion and backing from prominent investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is at the forefront of revolutionizing the global payments and financial landscape. If you're ready to embark on the most ambitious journey of your career, we invite you to join us.Attributes We ValueWe seek dynamic builders who possess a founder-like drive and aspire to make a significant impact through accelerated learning and genuine ownership. You will bring exceptional role-related expertise and critical thinking, motivated by our mission and operating principles. Your ability to act swiftly with sound judgment, coupled with a deep curiosity to explore, will empower you to make foundational decisions while balancing speed and thoroughness.As a humble and collaborative team member, you'll transform innovative ideas into tangible products, ensuring that tasks are accomplished from start to finish. Leveraging AI tools, you will work more efficiently and resolve challenges with agility. In this role, you will tackle complex, high-impact challenges alongside exceptional colleagues while advancing your career as we shape the future of global banking. If this resonates with you, let’s create what’s next together.The RoleWe are seeking an Executive Assistant located in Singapore to deliver high-impact support to two senior leaders at Airwallex.In this capacity, you will act as a trusted partner, managing intricate scheduling, travel arrangements, and operational workflows, allowing our leaders to concentrate on their most vital priorities. This fast-paced and highly visible role demands strong judgment, discretion, and the foresight to anticipate needs before they arise.Responsibilities:Primary Executive SupportOversee the end-to-end calendar management, including complex scheduling across various time zones, meeting prioritization, and proactively resolving conflicts.

Join our dynamic team at Eurofins as a Customer Service Officer, where you will play a vital role in delivering exceptional service to our clients. Your responsibilities will include managing customer inquiries, resolving issues, and ensuring satisfaction with our services. This position offers opportunities for professional growth and development within a globally recognized laboratory services company.

Autism Resource Centre (Singapore) (ARC(S)) is a dedicated non-profit organization committed to enhancing the lives of children and adults on the autism spectrum. Our mission is to empower these individuals to lead fulfilling and independent lives within the community. We provide a diverse range of services and resources designed to address the unique needs of the autism community.As part of our comprehensive services, we operate a Residential Programme alongside a supported living and training centre, and we are eager to welcome enthusiastic individuals to join us in making a transformative impact on the lives of those we serve.We are currently seeking a motivated and proactive Residential Coach who is passionate about supporting adults on the autism spectrum. This role demands a commitment to respecting and advocating for our clients’ choices and needs while assisting them in achieving their personal aspirations through the principles of Meaning, Dignity, and Independence.

Join AECOM as a Project Assistant and play a pivotal role in supporting our project management teams. You will assist in coordinating various aspects of project execution, ensuring that all tasks are completed efficiently and on schedule. This position offers the opportunity to work alongside industry experts and contribute to significant projects within a dynamic work environment.

Join our dynamic team at NCS3 as a Helpdesk / Service Desk Engineer. In this pivotal role, you will be the first point of contact for our clients, providing exceptional technical support and troubleshooting assistance. Your expertise will ensure the smooth operation of IT services and contribute to enhancing user satisfaction.As a part of our team, you will engage with users to understand their needs, diagnose issues, and deliver effective solutions. Strong communication skills and a customer-focused approach are essential for success in this role.

Join Accion Labs as a Technical Specialist, where you will play a pivotal role in driving innovative solutions and providing exceptional technical support. Your expertise will help in implementing cutting-edge technologies to enhance our operational efficiency.

Role Overview ncs3 is seeking a Service Desk Manager based in Singapore. This role leads a team focused on delivering strong IT support services. The manager oversees daily service desk operations, monitors service quality, and works to maintain high levels of customer satisfaction. What You Will Do Lead and guide the service desk team to meet performance targets Oversee day-to-day service desk activities and workflows Implement and refine processes to improve service delivery Promote best practices across the support function Address escalated issues and ensure timely resolution What Matters Here Experience managing IT support teams Strong focus on customer satisfaction Ability to drive efficiency and process improvement Clear communication and leadership skills

Role Overview Stepstone is looking for an Executive Assistant based in Singapore to support the executive team and help keep daily operations on track. This role calls for strong organizational skills and the ability to anticipate needs in a busy setting. What You Will Do Manage executive calendars and schedules Coordinate meetings and prepare related materials Handle internal and external communications for the executive office Assist with project management tasks as needed Support a variety of administrative duties to keep the executive office running smoothly Location This position is based in Singapore.

Join our growing team at Stripe as a User Escalation Specialist, where you will play a critical role in addressing complex customer inquiries and ensuring an exceptional user experience. Your responsibilities will include managing escalated issues, collaborating with cross-functional teams, and implementing solutions to enhance customer satisfaction.

Join our dynamic team as a Service Engineer at fuku, where you will play a crucial role in ensuring the efficiency and effectiveness of our air-conditioning systems. Your responsibilities will include:Effectively allocating manpower to meet both project and operational demands.Prioritizing, coordinating, and rescheduling tasks in response to shifting deadlines.Providing daily technical guidance and support to technicians to uphold high standards of workmanship.Supervising service teams in the installation, maintenance, and repair of air-conditioning systems.Reviewing and inspecting technicians' work to ensure quality and accuracy both before and after job completion.Executing backup support during emergencies or breakdowns outside of office hours.Participating in site surveys, tender briefings, and meetings with owners or main contractors.Collaborating with cross-departmental teams to ensure timely customer order fulfillment and seamless service operations.Monitoring team efficiency and implementing improvements to enhance performance and service quality.Providing technical advice and coordination support for service-related issues and customer breakdown cases.Ensuring compliance with company standards, procedures, as well as safety and health policies.

Are you an organized professional eager to facilitate the seamless execution of training programs? If you possess a background in logistics coordination, learner support management, and operational efficiency, we want to hear from you!Position Overview:Programme Administration Oversee enrolment processes, participant registrations, and maintain effective communication with attendees. Develop training schedules, arrange venues (both physical and virtual), and prepare necessary resources. Training Logistics Coordinate with trainers, manage facilities, and ensure digital platforms and technical support are in place. Confirm the availability of training materials, tools, and equipment prior to sessions. Learner Support Offer guidance, reminders, and assistance to trainees throughout their learning journey. Track attendance, engagement, and completion rates diligently. Reporting & Quality Assurance Monitor training metrics including attendance, feedback, and outcomes. Compile periodic reports for management and suggest areas for improvement. Vendor & Trainer Coordination Engage with external trainers, consultants, and vendors as necessary. Assist in the procurement of training resources and tools.

Overview We invite skilled and dedicated individuals to join our team as Data Center Operations Shift Technicians. In this critical role, you will be responsible for supporting daily operations in our data center. You will work on a 12-hour rotating shift schedule to ensure optimal functionality, manage incidents efficiently, and uphold the high availability of our data center facilities and systems.Responsibilities Execute daily operational tasks, including ticket management, infrastructure monitoring, and remote hands assistance. Analyze and resolve incidents, escalating any complex issues to internal teams or vendors when necessary. Perform regular health checks and document any anomalies in data center facilities, IT, and network systems. Assist with equipment setup and relocation tasks, including rack stacking, intra-rack cabling, power cycling, and related activities. Supervise and escort vendors, contractors, and customers during their visits, deliveries, and installations. Carry out planned and on-the-fly maintenance activities in alignment with established SOPs/MOPs. Maintain detailed documentation of operational activities, update SOPs/EOPs, and ensure effective shift handover reporting. Engage in competency assessments, audits, and operational reviews. Adhere to safety protocols, PPE requirements, and the company code of conduct. Qualifications A minimum of ITE or Polytechnic Diploma in Engineering or a related field. 1 to 2 years of relevant experience in a Data Center environment. Proficiency with ticketing tools, monitoring systems, and incident escalation processes. Hands-on experience with cabling, power cycling, hot swapping, tape management, and basic server/network troubleshooting. Excellent verbal and written communication skills in English. Willingness to commit to 12-hour rotating shifts (day/night) and be available for standby as needed.

About Us:xcellink is a prominent logistics company, recognized for its innovative solutions and commitment to excellence. As we expand our team, we invite talented individuals to join us in delivering exceptional service.Position Overview: As a Helpdesk Engineer, you will be the first point of contact for our customers, providing timely and effective technical support through various channels, including email, phone, and live chat. Your role will involve troubleshooting software issues, guiding users through solutions, and ensuring a seamless customer experience. You will actively promote application features to enhance user engagement and gather valuable feedback for continuous improvement. Your contributions will directly impact our customer satisfaction and application effectiveness.

Technical Services & Support:Innovate and implement methods for preparing cured samples and sample blocks to provide robust technical support to the sales team and admixture business.Actively participate in delivering technical support, including conducting product training and demonstrations for the sales team, applicators, and end-users.Serve as a technical service provider to address customer complaints, conduct site visits, follow up, and prepare detailed investigation reports.Perform site visits to ensure systems are executed correctly and meet customer expectations.Foster positive working relationships with applicator customers, conduct quality assessments, and evaluate competence through practical assessments.Offer expert technical support to the sales team and customers throughout the pre- and post-sales processes.Product Application & Development:Assist in product development and production optimization initiatives to align with business objectives.Provide technical guidance and assistance to customers regarding product applications and troubleshooting, collaborating with sales personnel and conducting lab tests to enhance customer product knowledge.Responsible for the precise preparation of samples in accordance with product formulations for laboratory evaluations and customer requests.Deliver technical advice related to admixture products to internal staff, aiming to elevate the organization’s technical competencies.Additional Responsibilities:Maintain comprehensive records of all in-house and external test data to ensure traceability of critical information. Analyze test results, report findings, and propose recommendations for improvements as necessary.Ensure adherence to safety practices at all times.Maintain cleanliness and proper upkeep of lab tools and equipment after each use, ensuring the laboratory is tidy following testing activities.Manage the revalidation of expiring admixture products.Communicate with independent laboratories and external parties regarding testing for all company products.

Join Cato Networks as a Customer Success Associate, where you will play a pivotal role in ensuring our clients receive the highest level of service and support. In this dynamic position, you will collaborate with various teams to enhance customer satisfaction, drive product adoption, and facilitate effective communication between clients and our internal stakeholders.Your contributions will directly impact our customers' success by providing them with tailored solutions and proactive assistance. If you are passionate about customer service and eager to help others achieve their goals, we want to hear from you!

• Salary: Up to Basic $4,500 + AWS + Variable Bonus• Location: East (Singapore)• Working Hours: Monday to Friday, 9:00am – 6:00pmAbout the CompanyJoin a dynamic and rapidly expanding provider of Audio Visual (AV) and Unified Communications (UC) solutions. Our client specializes in delivering comprehensive AV and IT solutions to Multinational Corporations, Fortune 1000 enterprises, and prominent government agencies throughout the region.With a strong focus on teamwork, innovation, and professional growth, the company fosters a collaborative environment where individuals are encouraged to thrive and create a significant impact.Role OverviewThis position presents an exciting opportunity for a Service Engineer to be a key member of a regional technical services team. You will support AV and UC systems across various locations in Singapore and the surrounding region, collaborating closely with internal teams and clients to provide exceptional technical support and service excellence.Key Responsibilities• Deliver post-sales technical support and serve as the company’s representative for maintenance and customer care.• Conduct remote and onsite diagnostics, troubleshooting, and resolution for AV and video conferencing systems.• Plan and implement preventive maintenance to ensure optimal system reliability and performance.• Provide post-installation assistance, including firmware updates, configuration adjustments, and system optimization.• Liaise with end users, vendors, and partners to resolve technical issues within established SLA timelines.• Generate detailed service reports and technical documentation following each engagement.• Facilitate end-user training, system handover, and post-commissioning tasks.• Escalate complex technical issues to manufacturers as necessary.

Join TOMRA as a Field Service Technician, where you will play a vital role in ensuring our innovative solutions operate flawlessly for our clients. As a key player in our service team, you will be responsible for on-site installations, maintenance, and troubleshooting of our advanced technology. You will work closely with customers to provide exceptional service and support, ensuring their satisfaction and operational efficiency.

Join Notion as a Customer Success Manager, where you will play a pivotal role in ensuring our clients achieve their goals using our platform. You will be the primary point of contact for our customers, fostering strong relationships and delivering exceptional support. Your expertise will drive customer satisfaction and retention, allowing us to maintain our reputation for excellence.