Lightspeed Commerce Inc. logoLightspeed Commerce Inc. logo

Hardware Product Manager

On-site Full-time

Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.


Experience Level

Mid to Senior

Qualifications

Qualifications5+ years experience as a Product Manager in a hardware or hardware-enabled SaaS environment (devices, peripherals, accessories), with a minimum of 1-2 successful launches from start to finish. Comprehensive understanding of the complete hardware lifecycle: Discovery, Requirements, Selection, Testing, Launch, Iteration, and Deprecation. Experience in hospitality workflows including Payments, POS systems, Mobile POS, Kitchen Display Systems, Kiosks, and Networking. Proven cross-functional leadership in Product, Design, Operations/Supply Chain, Support, and GTM.

About the job

Hello and thank you for your interest!

Are you on the lookout for an exciting new challenge, or simply exploring your options? You may have found the perfect opportunity!

We are seeking a Hardware Product Manager to take charge of and enhance our hospitality and retail hardware offerings, as well as the complete merchant experience (from selection to purchase, delivery, setup, operation, and replacement). Your goal will be to ensure that the right product forms are available, function reliably, and are delivered profitably across various regions.

Key Responsibilities

  • Oversee the entire hospitality or retail hardware portfolio, managing everything from sales strategies to product evolution (launch, scaling, lifecycle management, and deprecation).

  • Establish a multi-quarter roadmap that aligns with our broader hardware strategy, managing dependencies and driving measurable outcomes.

  • Guide new initiatives through their complete lifecycle: from discovery to PRDs, vendor selection, validation/testing, launch, and ongoing support.

  • Engage with merchants (owners, managers, staff) to identify workflow pain points and convert insights into prioritized roadmap items.

  • Ensure supplier accountability regarding feature sets, quality, cost, and lead times, utilizing field signals (RMAs/tickets) to implement corrective actions.

  • Lead cross-functional teams in Product, Design, Hardware Operations, Support, GTM, Finance, and Legal to ensure smooth launches and enhance portfolio profitability.

Qualifications

  • 5+ years experience as a Product Manager in a hardware or hardware-enabled SaaS context (devices, peripherals, accessories), with at least 1-2 successful end-to-end launches.

  • Proven track record of managing the complete hardware lifecycle: from discovery and requirements gathering to selection, testing, launch, iteration, and deprecation.

  • Hands-on experience with hospitality workflows: Payments, POS systems, Mobile POS, Kitchen Display Systems, Kiosks, and Networking.

  • Ability to lead cross-functional teams across Product, Design, Operations/Supply Chain, Support, and GTM.

Personal Attributes

  • Strong sense of ownership: Ability to work independently, take initiative, and assume responsibility in ambiguous situations.

  • Product intuition: Capable of leveraging merchant empathy and engagement to gain insights that inform product decisions.

About Lightspeed Commerce Inc.

At Lightspeed Commerce Inc., we are innovators at the forefront of providing cutting-edge solutions for the hospitality and retail sectors. Our mission is to empower businesses through advanced hardware and software integrations, enhancing the overall merchant experience.

Similar jobs

Browse all companies, explore by city & role, or SEO search pages.

Tailoring 0 resumes

We'll move completed jobs to Ready to Apply automatically.