About the job
Join our dynamic team as a Tech Support Trainee at ProVal Technologies, where you will embark on an exciting journey in the realm of IT infrastructure. In this role, you will gain exposure to various technical aspects and enhance your skills in a supportive and innovative environment.
- Familiarity with Windows servers.
- Understanding of critical networking concepts such as DNS, DHCP, OSI model, SAN, NAS, routers, switches, ping, and checkpoints.
- Willingness to work flexible shifts.
- A genuine passion for building a career in IT Infrastructure.
- Maintain a detailed log of system updates and their completion dates.
- Proactively resolve technical issues and support our team's operational excellence.
- Basic knowledge of Network Operations Center (NOC) principles.
- A foundational understanding of IT Infrastructure is a plus.

