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Chief of Staff to the CEO

FayNYC
On-site Full-time $185K/yr - $200K/yr

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Experience Level

Mid to Senior

Qualifications

Qualifications:Master’s degree (MBA preferred)Substantial operational experience in a fast-paced environmentProven ability to manage complex projects and drive resultsStrong interpersonal and communication skillsExceptional problem-solving abilitiesAbility to thrive under pressure and manage multiple priorities

About the job

Fay is developing AI-powered infrastructure to make nutrition a core part of preventive healthcare. The platform brings together providers, patients, and payers in a three-sided marketplace, aiming to improve health outcomes, expand access, and lower costs. Fay’s business-in-a-box solution helps dietitians deliver affordable, high-quality nutrition care, supports patients in managing their health, and enables payers to promote healthier member populations. The company is backed by investors including General Catalyst, Forerunner, 1984, and Goldman Sachs.

Fay plans to extend its platform into broader preventive health and wellness. The company is recognized among the fastest-growing firms in health tech.

Role overview

The Chief of Staff to the CEO works closely with both the CEO and the leadership team, acting as a trusted operational advisor. This position translates early-stage ideas into actionable plans and anticipates organizational needs before they arise. The Chief of Staff manages critical tasks that keep top initiatives on track, often operating behind the scenes to support effective execution and sound decision-making.

Strong performance in this role ensures the CEO’s time is focused where it matters most, information flows to the right people, and organizational challenges are addressed proactively. The Chief of Staff’s work helps Fay run with greater clarity and fewer obstacles.

Who thrives in this role

This position fits someone who enjoys untangling complex issues and driving progress. An MBA and strong operational experience are required. The work is demanding in both pace and depth, with high expectations and tangible impact. Candidates who welcome these challenges will find the work rewarding.

Fay supports the growth of its team. The Chief of Staff will build skills and experience that can lead to future leadership opportunities within the company.

Location

This role is based in New York City.

About Fay

Fay is at the forefront of transforming preventive healthcare through innovative AI technologies. Our mission focuses on making nutrition an integral part of healthcare, enhancing accessibility and affordability while connecting providers, patients, and payers in a revolutionary marketplace.

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