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Client Success Account Manager - Healthcare

PorterDallas, Texas (TX)
On-site Full-time

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Experience Level

Experience

Qualifications

· Passionate and eager to apply your expertise within healthcare.· Excellent communication and interpersonal skills.· Ability to work collaboratively in a team environment.

About the job

Porter combines analytics and compassionate care to help clients and their members achieve better healthcare outcomes. The company coordinates care and coverage, using advanced analytics and a dedicated Care Guide team. Porter assists members as they navigate the healthcare system, arrange telehealth visits, and schedule in-home assessments, including lab and diagnostic tests. The focus is on improving quality measures, managing total care costs, supporting risk adjustment, and increasing member satisfaction.

Role overview

The Client Success Account Manager - Healthcare joins the Customer Success Team in Dallas, Texas. This position manages a portfolio of healthcare clients and projects. A background in account and project management within the healthcare sector is important. Porter values detail-oriented, process-driven professionals who want to make a difference in a mission-focused organization.

What you will do

  • Support the management of multiple healthcare clients and projects
  • Work with the Customer Success Team to ensure client satisfaction and successful project delivery
  • Develop skills in project management tools and methodologies
  • Collaborate with cross-functional teams to achieve strong results
  • Maintain accurate project documentation and records

Requirements

  • Experience in account and project management within the healthcare sector
  • Attention to detail and a process-focused approach
  • Interest in improving healthcare delivery and supporting members with empathy and clarity
  • Enthusiasm for working in a start-up environment and contributing to meaningful change in healthcare

About Porter

Porter is an innovative healthcare IT and services platform dedicated to improving care coordination and enhancing member experiences through advanced analytics and compassionate support.

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