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Customer Service Advisor at Carvana | Cleveland, OH

CarvanaCleveland, OH
On-site Full-time
Position filled

Experience Level

Entry Level

Qualifications

We are looking for candidates who possess the following qualifications:Excellent communication skills, both verbal and written. Strong problem-solving abilities and a customer-centric approach. Ability to work effectively in a fast-paced environment. Experience in customer service or a related field is preferred. Ability to work flexible hours, including evenings and weekends.

About the role

About the Role

Carvana is hiring a Customer Service Advisor in Cleveland, OH. This position centers on direct customer interaction, supporting clients throughout their experience with Carvana. Advisors respond to questions, resolve concerns, and provide clear information to help customers navigate their automotive needs.

What You Will Do

  • Handle customer inquiries by phone, email, or chat
  • Resolve issues and address concerns with accuracy and empathy
  • Share information about Carvana’s products and services
  • Support a seamless customer experience from start to finish

Location

This role is based in Cleveland, OH.

About Carvana

Carvana is revolutionizing the way people buy and sell cars. With our innovative online platform, we enable customers to complete their transactions from the comfort of their homes. Our mission is to provide an unparalleled customer experience while making car buying simple, fast, and transparent.

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