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Customer Service Representative at Domino's | Statesville

On-site Full-time

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Experience Level

Entry Level

Qualifications

Strong communication skills and a customer-oriented mindset. Ability to work in a fast-paced environment. Basic math skills for handling transactions. Prior experience in customer service is a plus but not required.

About the job

Domino's Pizza, Inc. in Statesville is looking for a Customer Service Representative to join the team. This role serves as the first point of contact for customers, handling orders, answering questions, and resolving concerns with a welcoming approach.

Key responsibilities

  • Take orders from customers both in person and over the phone
  • Answer questions about menu options, current specials, and estimated delivery times
  • Address and resolve customer issues or complaints quickly and professionally
  • Contribute to a positive experience for every customer who interacts with Domino's

What makes this role matter

Customer Service Representatives play a key part in making Domino’s the preferred pizza delivery choice in Statesville. Friendly service and careful attention to customer needs help set the standard for the Domino’s experience.

About Domino's Pizza, Inc.

Domino's Pizza, Inc. is a global leader in pizza delivery and carryout, known for its delicious pizzas, innovative menu options, and commitment to customer service. We thrive on teamwork, diversity, and a passion for providing great food and service to our customers.

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