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Director of Member Services for South and Central America

On-site Full-time
Position filled

Experience Level

Senior Level Manager

Qualifications

Proven experience in member services or related fields, preferably at the director level. Exceptional communication and interpersonal skills to effectively engage with a diverse group of members. Strong strategic thinking and problem-solving abilities. Fluency in both English and Spanish; proficiency in Portuguese is a plus. A passion for hospitality and a deep understanding of cultural nuances in South and Central America.

About the role

Relais & Châteaux is seeking a dynamic and experienced Director of Member Services to lead our dedicated team in South and Central America. In this pivotal role, you will be responsible for fostering relationships with our members, enhancing their experience, and driving our growth in these vibrant regions. You will collaborate closely with executive leadership to develop strategies that align with our mission of providing unique and memorable hospitality experiences.

About Relais & Châteaux

Relais & Châteaux is an association of individually owned and operated luxury hotels and restaurants, renowned for their outstanding quality and unique hospitality. Established over 60 years ago, our commitment to excellence and personalized service sets us apart in the luxury travel industry. Join us in our mission to elevate the experience of travelers and celebrate the art of living.

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