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Director of Sales, North America

Heidi HealthNew York
On-site Full-time
Position filled

Experience Level

Senior Level Manager

Qualifications

Team Leadership: Inspire, develop, and scale a high-performing sales organization, effectively addressing challenges and celebrating achievements. Strategic Vision: Define and implement sales strategies that align with our growth objectives. Market Insight: Build and nurture meaningful relationships with customers across the healthcare landscape. Performance Orientation: Establish and maintain high performance standards and a positive organizational culture.

About the role

About Heidi

At Heidi, we are pioneering an AI Care Partner designed to support healthcare professionals throughout the entire care process—from meticulous documentation to the compassionate delivery of care.

Our mission is to enhance healthcare capacity while preserving the deeply human aspect of care. In just 18 months, Heidi has saved clinicians over 18 million hours and facilitated more than 73 million patient visits. Currently, our technology powers over two million patient interactions weekly across 116 countries and in over 110 languages.

Founded by clinicians, our diverse team comprises engineers, designers, scientists, and creatives, all united in the mission to strengthen the vital human connection that lies at the heart of healthcare.

With nearly $100 million in funding, Heidi is rapidly expanding across the USA, UK, Canada, and Europe, partnering with leading health systems, including NHS, Beth Israel Lahey Health, and Monash Health.

We act swiftly where it matters while remaining grounded in proven methodologies, shaping the future of healthcare. Are you ready to take on this exciting challenge?

Your Role

As the Head of Sales for the US, reporting directly to our Chief Revenue Officer, you will lead our sales strategy and execution. As we navigate a pivotal growth phase, your expertise will help healthcare systems modernize their care delivery by intertwining technology, data, and human connection.

Your responsibilities will include crafting our market approach, driving revenue growth, and establishing impactful partnerships within the healthcare ecosystem. You will cultivate a structured and intentional growth strategy while upholding the values that ensure sustainable success. This hands-on leadership position is ideal for someone who excels in dynamic environments, creates organization from ambiguity, and translates visionary concepts into actionable results.

You will manage a growing team of Sales Development Representatives (SDRs), Business Development Representatives (BDRs), Account Executives (AEs), and Solution Architects, focusing on both new business acquisition and expansion across all customer segments.

About Heidi Health

Heidi is an innovative healthcare technology company dedicated to enhancing the efficiency and effectiveness of care delivery through AI-powered solutions. Our commitment to supporting healthcare professionals allows us to transform patient experiences globally and redefine the future of healthcare.

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