About the job
HR Business Partner
About Swap
At Swap, we are pioneering the future of agentic commerce with our cutting-edge AI-native platform that seamlessly integrates backend operations with a visionary storefront experience. Our solution is tailored for brands that aspire to sell anything, anywhere, empowering them with centralized global operations, intelligent workflows, and real-time data analytics to make informed, margin-protecting decisions.
Our product offerings encompass cross-border transactions, tax solutions, returns management, demand planning, and our innovative agentic storefront. This comprehensive approach grants merchants unparalleled transparency and confidence in their actions.
We are committed to fostering a company culture that prioritizes clarity, creativity, and shared ownership as we redefine the landscape of global commerce.
Your Role
As an HR Business Partner at Swap, you will collaborate strategically with business leaders and teams across the organization. Your mission will be to ensure our people strategy is aligned with our business objectives, cultivate a high-impact and inclusive culture, and deliver expert HR support throughout the employee lifecycle.
Key Responsibilities
Strategic Partnership
Collaborate with senior leadership and various business units to grasp their strategic goals, challenges, and personnel needs, transforming these insights into actionable HR initiatives.
Provide coaching, guidance, and support to managers and employees on performance management, career development, succession planning, organizational change, employee relations, and more.
Talent & Capability
Oversee or assist in the comprehensive talent acquisition process for your designated business areas: role design, candidate experience, hiring manager capability, and onboarding.
Performance & Organization
Facilitate performance management processes, including goal setting, feedback, review cycles, and performance improvement plans.
Support organizational design and workforce planning to ensure optimal structure, roles, spans, and resources are in place for growth.
Culture, Engagement & Employee Relations
Enhance employee engagement, retention, and culture through surveys, focus groups, action planning, and initiatives that reinforce our values and foster a culture of accountability, collaboration, and continuous improvement.
Manage employee relations matters to ensure compliance and a positive workplace environment.

