About the job
About Imagen Technologies
Imagen Technologies is building the future of teleradiology with advanced AI solutions. The company operates a vertically integrated medical practice and AI platform focused on reducing diagnostic errors and supporting radiologists with modern technology. Backed by over $200 million from investors such as Google Ventures, Imagen is expanding quickly across the United States. The team currently serves 2.7 million patients in 22 states and aims to reach more than 5 million patients in over 35 states by 2027. By the end of this year, Imagen will be the fifth-largest teleradiology practice in the country.
Role Overview: IT Specialist
Imagen Technologies is hiring an IT Specialist in New York, NY. This role keeps systems running smoothly and ensures compliance standards are met, supporting safe and high-quality care. The position is hands-on and technical, with a focus on supporting end users by deploying and troubleshooting workstations and desktop software. The role offers opportunities for professional growth.
Key Responsibilities
- Lead helpdesk operations and resolve technical issues and requests.
- Provision and ship hardware to employees.
- Onboard new users to ensure a smooth start.
- Maintain inventory of computers, software, and technology equipment.
- Create user documentation.
- Contribute to IT projects that improve the experience for Imagen employees and customers.

