About the job
About the Role
BenchMark Physical Therapy, part of Upstream Rehabilitation, is hiring a Patient Care Coordinator for its Johnson City, TN clinic. This role keeps daily operations running smoothly and ensures patients feel welcome and supported from the moment they arrive.
What You’ll Do
- Greet patients and visitors with a positive, friendly attitude
- Schedule appointments based on referrals from patients and healthcare providers
- Verify insurance coverage and handle patient payments
- Keep the front office organized and efficient
- Take on additional duties as assigned
Benefits
- Annual paid Charity Day to support a cause important to you
- Comprehensive medical, dental, and vision insurance
- Generous paid time off, plus paid holidays
- 401K plan with company matching
How This Role Supports the Clinic
The Patient Care Coordinator - I (PCC-I) works closely with the Clinic Director to manage patient intake and practice operations. This position helps drive clinic growth by maintaining efficient procedures and upholding the values of Upstream Rehabilitation.

