companyAirbnb, Inc. logo

Specialist, Premium Support (French)

Airbnb, Inc.British Columbia, Canada
On-site Full-time

Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.


Unlock Your Potential

Generate Job-Optimized Resume

One Click And Our AI Optimizes Your Resume to Match The Job Description.

Is Your Resume Optimized For This Role?

Find Out If You're Highlighting The Right Skills And Fix What's Missing

Experience Level

Experience

Qualifications

The ideal candidate possesses: - Fluency in English and French (written and spoken) - Strong problem-solving skills with a customer-centric approach - Excellent communication abilities and interpersonal skills - Experience in customer service or support roles, preferably in a fast-paced environment - Ability to manage multiple tasks while maintaining attention to detail - Willingness to adapt to shifting priorities and take on new responsibilities as needed.

About the job

Join Airbnb, a global leader in travel and hospitality, as a Premium Support Specialist. In this pivotal role, you will provide outstanding customer service to our community, assisting both guests and hosts while fostering a welcoming environment. Your ability to communicate fluently in both English and French, coupled with your analytical prowess, will enable you to resolve complex inquiries efficiently. You will engage with the Luxury segment and other key community members, ensuring a seamless experience from start to finish. Adaptability and professionalism are crucial as you navigate diverse responsibilities in a dynamic, fast-paced setting.

About Airbnb, Inc.

Founded in 2007, Airbnb has transformed the way people travel and experience new cultures. With over 5 million hosts welcoming more than 2 billion guests globally, we create opportunities for authentic connections and unique experiences. Our community thrives on the values of hospitality, innovation, and belonging, making us a leading platform in the sharing economy.

Similar jobs

Tailoring 0 resumes

We'll move completed jobs to Ready to Apply automatically.