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Product Manager for AI Systems in Consumer Health Operations

Hybrid Full-time

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Experience Level

Experience

Qualifications

Qualifications:Bachelor's Degree preferred. A minimum of 3 years of experience in AI, systems design, data management, operations, or related fields. Experience with AI, machine learning, or data-driven healthcare solutions. Strong understanding of healthcare workflows, EHRs, and relevant regulatory requirements. Exceptional problem-solving skills and the ability to drive initiatives effectively.

About the job

Product Manager for AI Systems in Consumer Health Operations
Location: Queens, NY (onsite in Midtown Manhattan).
Type:
Full-Time.
Schedule:
Monday–Friday (Hybrid: 3 days on-site, 2 days remote).

*This is an onsite role; we do not provide relocation packages or visa sponsorship.

About VitalCheck Wellness
VitalCheck Wellness is an innovative healthcare company that is rapidly expanding its global footprint by transforming the delivery of preventative care. We provide high-quality healthcare solutions directly at workplaces, utilizing both onsite and virtual platforms. Our mission is to enhance accessibility, proactivity, and data-driven decision-making in healthcare. Central to this mission is our focus on operational excellence and the integration of AI technologies designed to streamline processes and enhance the experiences of patients and partners.

Position Overview
We are seeking a dynamic and proactive Product Manager to spearhead the exploration and execution of impactful AI applications across our Operations, Sales, Marketing, and Product teams. This role is perfect for individuals who thrive on teaching, building, and collaborating—turning cutting-edge tools into practical solutions that will scale our healthcare platform and improve patient and partner outcomes. In this hybrid position, you will lead initiatives aimed at enhancing the employee and provider experience, boosting operational efficiency, and fostering organizational alignment through the use of data and automation.

Key Responsibilities:

  • Identify and integrate AI-driven tools to optimize workflows in operations, sales, and marketing.
  • Support upgrades to our EMR system, exploring AI-driven documentation, data extraction, and patient engagement tools, while improving platforms such as HRIS, CRM, scheduling systems, and communication tools for seamless user experiences.
  • Design and develop internal tools and automations using no-code/low-code AI platforms (e.g., Zapier, ChatGPT, Salesforce Einstein) to automate manual tasks across people operations workflows.
  • Facilitate the adoption of AI tools (e.g., ChatGPT, Claude, Zapier, Make, LangChain) through comprehensive training and support.
  • Analyze operational data to derive insights that inform leadership decisions related to workforce strategies and process improvements.
  • Collaborate across departments to ensure AI applications align with team needs and strategic objectives.
  • Maintain compliance with healthcare regulations (HIPAA, FDA, etc.).

About VitalCheck Wellness

VitalCheck Wellness is at the forefront of redefining preventative healthcare, delivering high-quality services directly to workplaces through innovative onsite and virtual solutions. Our commitment to operational excellence and AI integration makes healthcare more accessible and efficient for everyone.

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