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Product Research Manager

On-site Full-time

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Experience Level

Mid to Senior

Qualifications

The ideal candidate will possess:Demonstrated experience in user experience research and learning. Proficiency in mixed-methods evaluation. Strong focus on impact and sustainability in product development. Experience applying research to digital health products. Excellent analytical skills, capable of generating rapid, actionable insights from data. Exceptional communication and collaboration abilities.

About the job

About Jacaranda Health

Jacaranda Health works to improve maternal and newborn health outcomes in public health systems. The organization partners with governments to deliver data-driven interventions, using AI-enabled technologies and human-centered design. Key offerings include PROMPTS, a digital platform supporting mothers, and MENTORS, a training program that equips frontline nurses with lifesaving skills. Jacaranda Health's initiatives have reached over 3 million women in more than 1,100 health facilities across Kenya, Eswatini, and Ghana. The team continues to grow, seeking leaders who want to make a lasting difference in maternal health.

Jacaranda Health is an equal opportunity employer. Applications are welcomed from candidates of all backgrounds, including those from underrepresented groups.

About the Research Team

The Research Design & Evaluation (RD&E) team forms the backbone of Jacaranda Health's evidence-based approach. This group delivers essential research to guide product design, implementation, scaling, and expansion. The team values technical skill and a commitment to using advanced technology to address maternal health challenges.

Within RD&E, the Research Projects department generates the evidence needed for informed decisions. Their research covers implementation, impact, growth, and sustainability, supporting the delivery of high-quality products to clients.

Role Overview: Product Research Manager

Jacaranda Health is hiring a Product Research Manager based in Nairobi. This mid- to senior-level role calls for significant experience in user experience research, especially with mixed-methods evaluation. The position focuses on generating actionable insights from large-scale product data and translating those findings into decisions for both programs and product design.

The Product Research Manager will lead evaluation efforts throughout the lifecycle of interventions, from early-stage testing to scaling and ensuring long-term sustainability and impact. The role involves close collaboration with Product, Data & Analytics, Tech, and Programs teams. A key part of the job is to investigate how, why, and for whom interventions work, always considering context, equity, and measurable impact.

About Jacaranda Health

Jacaranda Health is a pioneering organization committed to improving maternal and newborn health through innovative technological solutions and strategic partnerships with governments. Our mission is to create lasting change in healthcare systems across Africa, positively impacting millions of lives.

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