About the job
About Saviynt
Saviynt delivers an AI-driven identity platform that manages and governs access for both people and automated users across applications, data, and business processes. Organizations trust Saviynt to safeguard digital assets, improve efficiency, and reduce compliance costs. Our solutions support major global brands, including Fortune 500 companies and government agencies. Learn more at www.saviynt.com.
Role Overview
The Senior Customer Success Manager will build strong customer relationships and drive adoption of Saviynt’s products and services. This role connects client business goals with Saviynt’s solutions and acts as a trusted advisor throughout the customer journey.
What You Will Do
- Deliver advisory services to customers, guiding them on best practices and strategic use of Saviynt’s platform.
- Recommend adoption strategies tailored to each client’s objectives.
- Spot opportunities for deeper service engagement and value creation.
- Use data analysis to inform recommendations and drive positive customer outcomes.
Success Measures
- Higher customer satisfaction scores.
- Improved retention and renewal rates.
- Growth in Saviynt’s business footprint within client organizations.
Location
This position is based in Singapore.

