About the job
Sur La Table brings a love of cooking to communities across the US, with more than 59 stores and a reputation for premium kitchenware and hands-on culinary classes. Every team member helps create a welcoming space where people connect over food, whether in person or online.
Role Overview
The Store Floor Lead guides daily retail operations at our San Antonio, TX location. This role supports the General Manager or Store Manager, focusing on smooth store performance and a memorable customer experience. As Manager on Duty, the Floor Lead keeps operations on track and upholds our high standards for service and hospitality.
Main Responsibilities
Leadership and Team Support
- Oversee the sales floor and manage daily store activities as Manager on Duty.
- Provide real-time coaching and feedback to team members. Work with the General Manager or Store Manager to address performance issues.
- Assist with onboarding, training, and developing new team members.
Customer Experience and Brand Standards
- Maintain Sur La Table’s brand and culture by delivering engaging, educational experiences that encourage customer loyalty and repeat visits.

