About the job
About Us:
Rent the Runway (RTR) is revolutionizing the fashion industry with our innovative Closet in the Cloud concept. Established in 2009, RTR has transformed the $2.4 trillion fashion landscape, empowering women to express themselves sustainably and economically. As a leader in circular fashion, we provide unlimited access to a shared closet through customizable subscriptions, one-time rentals, or ownership options. Partnering with hundreds of top brands, we deliver high-quality designer apparel and accessories, supported by our proprietary technology and unique reverse logistics. Under the visionary leadership of CEO and Co-Founder Jennifer Hyman, RTR has been recognized as a top disruptor by CNBC and featured on Fast Company’s Most Innovative Companies list multiple times. Jennifer's impact has also earned her a spot on the TIME 100 list of the world's most influential people and recognition from People magazine as one of the women changing the world.
About the Job:
The Operations Manager plays a pivotal role in leading and nurturing their team, focusing on motivation, mentorship, and coaching for Process Assistants and Associates. This position emphasizes the importance of safety, efficiency, and quality while ensuring a positive employee experience. Our managers embody empathy and compassion, ready to assist in any situation by providing the necessary tools and removing barriers that hinder associate success.

