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Operations Manager

Rent the RunwayArlington, TX
On-site Full-time $78.4K/yr - $98K/yr

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Experience Level

Manager

Qualifications

What You’ll Do:Oversee shifts with a keen focus on safety, quality, productivity, and cost-effectiveness. Ensure compliance with safety protocols, cleanliness, and security standards. Develop and manage weekly schedules while adhering to labor budgets. Set and achieve key performance indicators (KPIs). Maintain comprehensive knowledge of operational processes and policies. Promote team and departmental growth and development. Engage in recruitment, screening, and selection of candidates for Process Assistant, Associate, and Team Lead roles. Provide constructive feedback to enhance operations and employee experiences. Lead quarterly projects that significantly improve business outcomes. Collaborate across departments to resolve issues effectively. Guide teams through transitions and advocate for continuous improvement. Exhibit patience and strong communication skills, capable of providing and receiving constructive feedback, including handling disciplinary discussions. Design and implement continuous improvement processes for operational efficiency.

About the job

About Us:

Rent the Runway (RTR) is revolutionizing the fashion industry with our innovative Closet in the Cloud concept. Established in 2009, RTR has transformed the $2.4 trillion fashion landscape, empowering women to express themselves sustainably and economically. As a leader in circular fashion, we provide unlimited access to a shared closet through customizable subscriptions, one-time rentals, or ownership options. Partnering with hundreds of top brands, we deliver high-quality designer apparel and accessories, supported by our proprietary technology and unique reverse logistics. Under the visionary leadership of CEO and Co-Founder Jennifer Hyman, RTR has been recognized as a top disruptor by CNBC and featured on Fast Company’s Most Innovative Companies list multiple times. Jennifer's impact has also earned her a spot on the TIME 100 list of the world's most influential people and recognition from People magazine as one of the women changing the world.

About the Job:

The Operations Manager plays a pivotal role in leading and nurturing their team, focusing on motivation, mentorship, and coaching for Process Assistants and Associates. This position emphasizes the importance of safety, efficiency, and quality while ensuring a positive employee experience. Our managers embody empathy and compassion, ready to assist in any situation by providing the necessary tools and removing barriers that hinder associate success.

About Rent the Runway

At Rent the Runway, we are dedicated to transforming the way the world experiences fashion. Our commitment to sustainability and joy in dressing empowers women to choose smarter, more responsible fashion options. Join us as we redefine the fashion landscape with innovative solutions that inspire confidence and creativity.

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