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Sales Development Representative Team Lead

CrewbloomRemote — South Africa
Remote Full-time

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Experience Level

Manager

Qualifications

The ideal candidate will possess:A commitment to providing candid feedback. The ability to foster a constructive and positive relationship between the community and the company. A drive to excel in a fast-paced, competitive environment. Strong communication and interpersonal skills.

About the job

The Sales Development Team Lead plays a pivotal role in guiding and mentoring our Sales Development Representatives (SDRs) in effective cold prospecting, managing qualified leads, and conducting strategic follow-ups. This dual-role position combines direct sales activities with leadership responsibilities, ensuring that SDRs are empowered to excel in their roles and advance within the company.

Key Responsibilities

Individual Contributions: 

  • Conduct approximately 45 outbound calls daily to secure appointments for our Account Executives focused on pre-employment services.
  • Execute around 45 outreach touchpoints via social media and email each day to foster relationships for future sales opportunities.
  • Establish 8-10 appointments monthly for the Account Executives.
  • Initiate communication through diverse channels including email, LinkedIn, Vidyard, and phone calls to create rapport with potential clients.
  • Perform thorough research on prospective clients and engage in pre-call planning.
  • Manage the sales pipeline using Salesforce CRM.
  • Educate and develop prospects until they are ready for hand-off to the Account Executive team.
  • Drive attendance for webinars and live seminars, and set meetings for conferences.
  • Collaborate closely with sales and marketing teams to refine strategic sales methodologies.
  • Ensure accurate tracking of sales activities and lead qualification within the CRM application.
  • Undertake additional tasks as assigned.

Leadership Responsibilities:

  • Facilitate daily stand-up meetings with SDRs to outline daily objectives and provide updates and training.
  • Conduct regular reviews with sales leadership to assess the SDR team's achievements and challenges.
  • Offer coaching and support to maximize SDR performance.
  • Ensure adherence to company policies while overseeing the daily functions and performance of the sales team.
  • Verify that SDRs effectively utilize sales technologies such as CRM and LinkedIn.
  • Conduct quality assurance assessments for outbound calls, discoveries, and demos.
  • Respond to inquiries from agents and prospects as necessary.
  • Maintain a deep understanding of our ideal customers and how they relate to our products.
  • Communicate monthly with the Sales Manager regarding the SDR team's strengths, weaknesses, opportunities, and threats.
  • Achieve performance metrics tailored to the managerial role.

About Crewbloom

At Crewbloom, we are dedicated to connecting talented professionals with companies that value innovation and growth. We pride ourselves on fostering an inclusive and dynamic work environment where team members can thrive and achieve their career aspirations.

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