About the job

Position Overview:
The Sales Engineer plays a crucial role in supporting the commissioning and maintenance of Invisible Systems, alongside implementing a significant hardware upgrade project over the next three years. This position also encompasses assisting the EMS product specialist in hardware installations and commissioning tasks.
Why Choose to Join Us?
At Brennan & Co, recognized as one of Deloitte's Best Managed Companies, we focus on creating an empowering work environment that fosters personal and professional growth. We value autonomy, work-life balance, recognition, and community, ensuring all team members can thrive and achieve their fullest potential.
Key Responsibilities:
Deliver ongoing technical support across Invisible Systems, including Medishower and Mirrhia systems through commissioning, maintenance, and qualification processes.
Address issues and conduct repairs or maintenance in client locations or within the workshop as necessary.
Create customer web dashboards for data analysis and review.
Execute preventative maintenance per the established schedules.
Collaborate with the Service Department or third-party vendors for hardware calibration logistics.
Assist the sales team during client meetings, demonstrations, trade shows, and workshops by providing technical expertise.
Contribute to the generation of company documentation pertaining to equipment installation and servicing.
Communicate customer feedback, including sales opportunities and service trends, to relevant managers.
Maintain high customer satisfaction levels through prompt and efficient service delivery.
Adhere to health and safety protocols at all times, including relevant risk assessments.
