Intermediary Support Associate

Davy Group has been a fixture in Ireland’s wealth and capital management sector since 1926. The company works with a wide range of clients, from high-net-worth individuals and self-directed investors to SMEs, credit unions, corporations, and institutional investors both in Ireland and abroad. With a team of more than 900 professionals, Davy Group values clie…

At Azbuka, we hold a firm belief that literature has the power to transform the world. Our mission is to cultivate empathy and creativity through captivating stories that can be accessed and shared by anyone, anytime, anywhere. By nurturing a global community of readers, we connect people through our unique 'corner bookshop' chain, engaging online book clubs, and a streaming subscription service that offers thousands of audio and e-book titles in multiple languages.We are excited to welcome a Senior Manager of Customer Support to our dynamic team.

At CurrencyFair, we are dedicated to transforming the global money transfer landscape. As a leading peer-to-peer currency exchange platform, we empower individuals and businesses to send and receive money internationally in a more convenient and cost-effective way. We invite passionate and skilled individuals to join our mission to challenge the traditional financial services sector. If you are enthusiastic about applying your expertise to help others save both time and money, we want to hear from you.Our Customer Success team at CurrencyFair stands out as a premier group focused on assisting our customers with their everyday service requests, such as password resets, payment inquiries, and other account-related queries.We operate 24/7 and are committed to delivering an exceptional experience for our team and our customers. Our approach emphasizes empathy and friendliness, whether communicating via phone or email. The CurrencyFair experience is defined by our success in ensuring that customers feel their issues are fully resolved before concluding their inquiries. Your performance and success metrics are directly tied to this commitment.Joining our team provides you the opportunity to thrive in a growing, global environment that recognizes and rewards our people for delivering outstanding customer experiences that are positive, personalized, and memorable.This is a hybrid position, requiring a minimum of 2 days per week in our Dublin office.

At Azbuka, we are passionate about the transformative power of literature. Our mission is to create a more empathetic and imaginative world by providing captivating stories that can be accessed and shared by everyone, at any time, from anywhere. We are dedicated to building a global community of readers through our charming 'corner bookshop' chain, engaging online book clubs, and streaming subscription service, which offers thousands of audiobooks and e-books in multiple languages.We are currently seeking a Customer Support Specialist to join our dynamic team.

Join Klaviyo as a Customer Support Specialist, where you will play a crucial role in providing exceptional service to our German-speaking customers. Your primary responsibility will be to assist clients with their inquiries, ensuring they receive timely and effective solutions. This position requires a passion for helping others and the ability to communicate clearly in both German and English.

Eurofins Scientific is hiring an API Laboratory Support Analyst for the day shift at its Ringaskiddy location. This position plays an important part in supporting laboratory operations and upholding quality standards for API testing. Role overview The API Laboratory Support Analyst helps laboratory staff with daily tasks and keeps essential equipment in working order. This role also supports compliance with safety procedures and contributes to efficient laboratory workflows. What you will do Assist laboratory staff with routine operations and tasks Maintain laboratory equipment to ensure reliability Help uphold safety standards and compliance requirements Support smooth analytical processes in the lab Location and schedule This is a day shift position based in Ringaskiddy.

About UsAt Embrace Limited, we are dedicated to providing exceptional residential support services to adults and children with intellectual disabilities, autism spectrum disorder, and acquired brain injuries. Joining our dynamic and expanding organization means becoming a part of an innovative team led by a supportive management structure. We invite applications from current Persons in Charge (PICs) or seasoned Team Leaders eager to advance their careers. We seek individuals who are passionate about empowering individuals in the community and facilitating their growth in new living environments.What We OfferCompetitive base salary ranging from €56,222 to €66,310 based on experienceAnnual performance-related bonusComprehensive maternity pay for 6 monthsTravel and other allowancesProvision of a laptop and mobile phoneIncremental pay scaleRefer-a-Friend Program offering €150 per referralAccess to an Employment Assistance Programme, providing independent support services for staffParticipation in our Bike-to-Work Scheme, applicable to bicycles, e-bikes, and pedelecsIdeal Candidate ProfileA Level 7 Degree in Social Care (must be registered with CORU) OR a Nursing Degree (must be registered in the relevant Division of the Live Register of Nurses maintained by the Nursing & Midwifery Board of Ireland (NMBI)).Minimum of three years of managerial experience in the Health or Social Care sector.A recognized managerial qualification at a minimum of level 6 on the National Framework of Qualifications.Proven track record of continuing professional development at the appropriate level.Exceptional leadership, communication, and interpersonal skills.A genuine enthusiasm for collaborating with a team to develop a leading residential support service.Role OverviewAs a Person in Charge, you will oversee the comprehensive management of our residential facility for adults or children. The primary aim of this role is to maintain the highest standards of service and care while ensuring compliance with regulatory requirements. You will provide leadership and direction to the team, ensuring that our vision and values are effectively communicated and implemented.

Project Worker - Aftercare Support in DublinLocation: DublinContract: Full-Time, Specific PurposeThis role involves being an integral part of the Aftercare Team, working on a 7-day rota to provide essential care and support for young individuals residing in the project as they transition towards independent living.Key Responsibilities:Develop personalized care plans to guide and assist each resident in their journey to independent living.Provide holistic support to young people, addressing their practical self-care needs, health, budgeting, and domestic skills.Encourage and build the confidence and self-esteem of young individuals leaving care.Advocate for residents regarding housing, social work, social welfare, education, training, and legal rights.Collaborate with and make referrals to relevant external agencies.Deliver individual support and key-working to project residents.Facilitate group work sessions for the residents.Work on a 7-day rotating schedule.Assist in maintaining high hygiene standards within the project.Identify and report any Health, Safety, and Welfare risks in the workplace to your line manager or Health & Safety Representative.Maintain accurate case records and statistics.Regularly communicate with the Project Leader regarding individual case issues.Engage in regular supervision sessions with the Project Leader/Assistant Project Leader.Participate in relevant training, development courses, and project evaluations.Implement and adhere to existing project policies and procedures along with Focus Ireland's customer service standards.

Role overview The Manufacturing Support Technician at AbbVie in Sligo helps keep production lines operating efficiently while upholding quality standards. Working as part of a skilled team, this role supports daily manufacturing activities and contributes to the smooth running of the facility. Main responsibilities Troubleshoot equipment issues as they occur on the production floor Perform routine maintenance to minimize downtime Support improvements to existing manufacturing processes What helps you succeed Practical skills and technical knowledge are important for this position. A proactive attitude toward solving problems and a commitment to quality help the team achieve production targets.

CoAction West Cork is dedicated to delivering exceptional services that empower children and adults with intellectual disabilities and children with autism. Our mission revolves around enabling every service user to achieve their fullest potential by collaborating closely with families, caregivers, and the local community.Join Our Team as a Relief Support WorkerLocation: Castletownbere Day & Residential ServicesTo learn more about this exciting opportunity, including full position details and application submission guidelines, please visit our careers page: https://coaction-west-cork.hirehive.com or reach out via email at hrgen@coaction.ie.Application Deadline:Friday, 27th March 2026Position Overview for Relief Support WorkerThis role encompasses a variety of key functions and responsibilities, which are subject to periodic review based on evolving organizational needs. The Relief Support Worker will support the Instructor and/or Social Care Leader in planning, developing, implementing, and evaluating designated programs that resonate with our organization's ethos. Additionally, this position involves assisting service users with personal care, including clothing, feeding, toileting, and general hygiene. Main ResponsibilitiesRecognize and respect the individuality of each service user, including their interests, preferences, abilities, and methods of communication.Provide compassionate support to enhance the quality of life for individuals utilizing our services.

This Senior Customer Support Agent position centers on representing a well-known luxury beauty brand based in Ireland. The role calls for handling customer questions, resolving concerns, and maintaining high service standards. Role overview Act as a key point of contact for customers, using knowledge of luxury beauty products to address inquiries and provide solutions. The position involves supporting customers with a focus on satisfaction and brand reputation. What you will do Respond to customer inquiries promptly and professionally Resolve product or service issues to ensure satisfaction Apply expertise in luxury beauty products to assist and guide customers Requirements Experience in customer support, ideally within the luxury or beauty sector Strong communication and problem-solving skills Ability to deliver high-quality service and represent a prestigious brand

Eurofins Scientific is looking for an API Laboratory Support Analyst to help maintain and improve laboratory operations in Ringaskiddy. This position involves working as part of a collaborative team focused on supporting analytical processes and upholding quality standards. Role overview This role centers on supporting laboratory activities and ensuring analytical procedures run smoothly. The API Laboratory Support Analyst will contribute to the quality and efficiency of lab workflows by assisting with data analysis and process improvements. Key responsibilities Support daily laboratory operations for API analysis Work with cross-functional teams to analyze laboratory data Help identify ways to improve laboratory workflows and processes Contribute to maintaining high standards of quality in lab activities Collaboration This position requires regular interaction with colleagues across different teams to ensure laboratory objectives are met efficiently and accurately.

At Klaviyo, we celebrate the diverse backgrounds, experiences, and perspectives that each Klaviyo (as we refer to ourselves) brings to our workplace daily. We believe everyone deserves an equitable chance at success and value the unique experiences that each individual contributes beyond traditional job qualifications. If you find yourself to be a close match to this description, we encourage you to apply. To explore more about life at Klaviyo, visit klaviyo.com/careers to see how we empower creators to take charge of their own destinies.Dublin, Ireland (Hybrid: 3 days per week in office)The Role:As a Customer Support Specialist (known as Product Experts at Klaviyo), you will play an essential role in our future success. Our expanding PE team, based in Dublin, has become a vibrant hub for our EMEA operations. We are deeply committed to our customers' success, striving to provide exceptional assistance with the utmost quality in product knowledge and communication skills, consistently exceeding customer expectations. We are currently seeking Spanish-fluent Product Experts who are enthusiastic about delivering the highest level of support to our EMEA customers as they grow their businesses with Klaviyo.Your Impact:Gain comprehensive knowledge of the Klaviyo platform.Deliver top-notch product support to Klaviyo customers, collaborating with them to effectively resolve issues through email and live chat.Engage thoughtfully to provide solutions for both technical and non-technical users while assisting with various technologies.Identify software issues and resolve escalated customer complaints using established protocols.Offer guidance on non-technical inquiries (e.g., marketing, sales, e-commerce setup questions).Communicate effectively and thoughtfully with all Klaviyo customers.Document troubleshooting and problem-solving processes.

Join Dennehy Motors Group!The Dennehy family has been a trusted name in the automotive sector for over 75 years. In 2011, Dennehy Motors Group proudly acquired the franchises for Renault, Dacia, Opel, Fiat, and Jeep in Limerick. Recognized for our excellence in customer service, we were awarded the Pro+ franchise for Limerick, showcasing our expertise in catering to business clients.We are looking for a proactive individual to generate appointments for our upcoming Sales Event. You will have access to an initial database and will be encouraged to expand this within the dealership.Key Responsibilities:Follow up on sales leads through phone calls.Schedule test drives for interested customers.Log customer inquiries accurately.Conduct pre-sales appointments over the phone.Promote our sales services and accessories department.Meet or exceed set targets and KPIs.

Join Focus Ireland as a Project Worker in Sligo!The main objective of this role is to provide essential support to households at risk of homelessness or currently experiencing it, enabling them to maintain their accommodation and live independently.Your Responsibilities:Adhere to the objectives, policies, procedures, and best practice standards of Focus Ireland, including health and safety regulations.Establish strong professional relationships and collaborate with various agencies, professionals, and community services.Work within a multidisciplinary, multi-agency team to coordinate statutory and support services using a robust case management approach.Assist a designated number of households by delivering tailored support programs based on individual assessments.Conduct assessments and create, monitor, and revise customer care plans, needs assessments, and support plans, ensuring meticulous record-keeping (including PASS).Advocate for clients to external services to ensure their needs are acknowledged and addressed.Foster effective community links with accommodation and service providers to enhance collaborative efforts with clients.Provide one-on-one, intensive support to households, including working alone in their homes and remote locations, adhering to established standards.Support clients in sustaining their tenancy/accommodation, addressing rent management, maintenance, cleanliness, anti-social behavior, and conflict resolution.Report any child protection concerns as required and participate in relevant meetings and reviews, ensuring follow-up on agreed actions.Engage in regular supervision, training, and development, while being vigilant to health, safety, and welfare risks, escalating concerns as necessary.Contribute to policy development and undertake additional duties as assigned by the Line Manager.

CoAction West Cork is dedicated to delivering exceptional services that empower children and adults with intellectual disabilities and children with autism. Our mission focuses on collaborating with service users, their families, and carers to help them achieve their fullest potential while fostering community engagement.Position: Support WorkerLocation: Bantry Day ServicesContract Type: Permanent - 39 hours per weekApplication Deadline: Friday, 10th April 2026Please note that a selection panel may be formed from these interviews for future roles.For detailed job information and application submission, please visit our careers page at CoAction Careers or contact us via email at hrgen@coaction.ie.Job Overview:The Support Worker plays a vital role in our adult services training and employment programs. These programs aim to enhance practical and training skills to promote independence, innovation, and a sense of achievement among our service users. The Support Worker will assist the Instructor and/or Social Care Leader with the planning, development, implementation, and review of specified programs, aligned with our organizational ethos. Key responsibilities include supporting individuals with personal care, including clothing, feeding, toileting, and general hygiene.

Join Stripe as a Staff Engineer in our Production Engineering team, where you will play a critical role in building and maintaining scalable systems.As a leader in this innovative environment, you will collaborate with cross-functional teams to optimize our infrastructure and enhance the reliability of our services. You will leverage your expertise to influence product design and architecture decisions, ensuring the highest performance and availability.

At Klaviyo, we celebrate the diverse backgrounds, experiences, and perspectives that each Klaviyo (as we affectionately refer to ourselves) contributes to our workplace daily. We believe that everyone deserves an equal opportunity for success and value the unique experiences that each individual brings beyond traditional job qualifications. If you feel you are a close match to this description, we encourage you to apply. To learn more about life at Klaviyo, visit klaviyo.com/careers to discover how we empower creators to take charge of their destinies.Dublin, Ireland (Hybrid: 3 days per week in office)The Role:As a Customer Support Specialist, known as Product Experts at Klaviyo, you are essential to our future success. Our expanding team in Dublin has quickly become an integral hub for our EMEA operations. We are deeply committed to the success of our customers and strive to deliver exceptional support with unparalleled product knowledge and communication skills, consistently aiming to meet and exceed customer expectations. We are on the lookout for French-speaking Product Experts who are enthusiastic about providing exceptional support to our EMEA clients scaling their businesses with Klaviyo.Your Impact:Acquire comprehensive knowledge of the Klaviyo platform.Deliver top-notch product support for Klaviyo customers, collaborating with them to efficiently resolve their concerns via email and live chat.Communicate effectively to answer inquiries from both technical and non-technical users while supporting a variety of technologies.Diagnose software issues and address escalated customer complaints using established procedures.Offer guidance on non-technical inquiries (e.g., marketing, sales, and e-commerce setup questions).Communicate thoughtfully and effectively with all Klaviyo customers.Document troubleshooting and problem resolution processes.

Join Focus Ireland as a Housing Support WorkerLocation: LimerickContract: Full-Time, Specific Purpose ContractThe primary objective of this role is to deliver comprehensive support to tenants enrolled in the Rental Accommodation Scheme (RAS). You will assist in sourcing alternative housing within the community for tenants receiving termination notices from their landlords, and facilitate transfers for tenants with social, emotional, or physical needs. This service aims to secure stable housing for RAS tenants, in alignment with the guidelines and policies of the Rental Accommodation Scheme.Your Responsibilities:Collaborate with the Rental Accommodation Scheme (RAS) team at Limerick City & County Council.Evaluate the accommodation needs of current or new RAS tenants and advocate for additional supports to help maintain their tenancies.Conduct home visits and community engagement activities to offer essential support to tenants.Establish and nurture partnerships with local agencies, community organizations, and services to enhance tenancy sustainability and improve quality of life.Address child protection and welfare concerns promptly, in accordance with referral protocols involving TUSLA and An Garda Síochána.Maintain accurate records and compile monthly reports, ensuring effective communication with line managers and other housing departments.Adhere to all relevant Council policies, including those related to Child Protection, Confidentiality, and Health & Safety.Work a standard 37-hour week, with flexibility as required by Limerick City & County Council.Qualifications:A recognized third-level qualification (degree level) in Social Care, such as Youth Work, Social Studies, Psychology, or Addiction.Substantial experience in a Social Care environment.Strong understanding of Child Protection and Welfare responsibilities.Capability to conduct client assessments, including risk and housing needs assessments.Ability to work independently and manage challenging behavior effectively.Proficient in teamwork and collaboration.Willingness to pursue professional development opportunities identified through supervision.Possession of a valid driver’s license and access to a car.Familiarity with social housing supports available to clients is desirable.Experience in the housing or homeless sector is also desirable.Knowledge of legislation governing the private rented sector is a plus.Strong report-writing skills are desirable.

CoAction West Cork is dedicated to delivering exceptional services for children and adults with intellectual disabilities and children with autism. Our focus is on empowering each service user to achieve their fullest potential through collaborative efforts with their families and caregivers, fostering a supportive community.Position Overview: Support WorkerDepartment: Bantry Day ServicesContract: Specific Purpose Contract (30 hours per week)Application Deadline: Friday, April 10, 2026A panel may be established from these interviews, allowing for future opportunities to be filled from this candidate pool.For complete details about this position and the application process, please visit our jobs website: https://coaction-west-cork.hirehive.com/or or reach out via email at hrgen@coaction.ie.Job Role Summary:The role of the Support Worker encompasses a variety of responsibilities aimed at facilitating the development of practical and training skills within our adult services training and employment programs. These programs focus on enhancing innovation, independence, and a sense of accomplishment for our service users. You will collaborate with the Instructor and/or Social Care Leader to design, execute, and assess specialized programs, while also assisting service users with personal care needs including clothing, feeding, toileting, and hygiene.