Senior Solutions Engineer

Intercom is a pioneering AI Customer Service company committed to revolutionizing business-customer interactions by delivering exceptional customer experiences.Our flagship AI agent, Fin, represents the forefront of customer service AI technology, empowering businesses to maintain flawless, around-the-clock customer support. This innovation transforms custom…

Catalyx, a dynamic and innovative company, is on the lookout for a skilled Project Engineer to become an integral part of our team at our customer site in Cork. About Us:Catalyx is at the forefront of operational process science, providing cutting-edge automation and service solutions for R&D, production, packaging, and delivery processes across North America and Europe. Formed in 2022 through the collaboration of CXV Global (which includes Crest Solutions, Xyntek, and VistaLink) and Panacea Technologies, we leverage over three decades of experience to optimize operational efficiency, performance, and safety for organizations in production-intensive and highly regulated industries. Explore our extensive capabilities and solutions at www.catalyx.ai. Your Role:As a Project Engineer, you will play a pivotal role in delivering exceptional lifecycle services to our clients in the life sciences and other regulated markets. Your expertise will help us drive efficiency and foster success within customer operations. Key Responsibilities:Oversee the timely and budget-conscious delivery of engineering projects while adhering to safety and quality standards.Define and scope new engineering projects, securing necessary capital approvals.Lead and participate in commissioning and qualification activities for ongoing and upcoming projects.Effectively communicate updates to management and project stakeholders.Facilitate collaboration among specialist trades and departments.Manage project interfaces with other projects and departments to ensure seamless execution.Coordinate with third parties including suppliers and service providers.Organize and maintain project documentation.Conduct cost estimations and manage budgeting processes.Oversee project scheduling and resource management.Report on project progress and identify potential risks.Conduct studies on constructability, maintainability, and operability.Ensure compliance by checking the current condition of systems.Organize and lead project meetings and training sessions as needed.

As a Solutions Engineer at AMAX, you will be responsible for designing and implementing sophisticated IT infrastructure solutions tailored to meet the specific needs of our customers.Engage collaboratively with sales teams to analyze customer requirements and create innovative technical solutions.Support the pre-sales process by delivering impactful technical presentations and product demonstrations to prospective clients.Provide exceptional technical support and troubleshooting assistance for AMAX’s diverse range of products and solutions.Conduct on-site installations, repairs, and maintenance of hardware and software, ensuring optimal performance.Communicate effectively with customers to diagnose technical issues and deliver prompt, effective solutions.Develop and maintain thorough technical documentation related to deployed systems and service activities, including troubleshooting guides and knowledge base articles.Collaborate with internal teams to escalate and resolve complex technical challenges.Stay informed about the latest technologies and industry trends to ensure AMAX's competitive edge in the market.

Join Our Team:At Notion, we empower you to create beautiful tools that enhance your professional life. In an era overflowing with applications and tabs, Notion serves as a unified platform for teams to streamline their work—integrating documents, notes, projects, calendars, and emails, all with AI capabilities designed to provide answers and automate tasks. Our diverse user base, ranging from solo entrepreneurs to major enterprises like Toyota, Figma, and OpenAI, appreciates Notion for its adaptability, helping them save valuable time and resources. We believe that in-person collaboration is pivotal to our culture. Therefore, we require all team members to work from the office on Mondays, Tuesdays, and Thursdays, our designated Anchor Days. Specific teams or roles may necessitate additional in-office days.Role Overview:As part of Notion's sales organization, which is heavily focused on Product-Led Growth, you will engage with customers who often first experience our offerings through self-service options before transitioning to comprehensive solutions. As we scale, more prospects are keen to explore how Notion can integrate with their current tech landscape, replace existing systems, or be rolled out in stages to achieve their business objectives. In your role as a Solutions Engineer, you will:Collaborate closely with the sales team on customer interactions with both potential and current clients.Address complex product and technical inquiries, RFPs, and security questionnaires accurately and promptly.Provide expert technical guidance to customers throughout the sales cycle, emphasizing swift deployment and integration of Notion.Demonstrate tailored solutions using Notion, leveraging your comprehensive knowledge of its capabilities to enhance customer workflows and integrated applications during the pre-sales phase.Gather structured product feedback to inform the Product and Engineering teams, aiding in the continuous enhancement of Notion to meet customer needs.Partner with marketing to refine our technical messaging, contributing to blog posts, webinars, and customer-facing marketing materials.Educate the sales team about the product, upcoming releases, competitive landscape, and relevant customer environments and third-party applications.Document technical insights and contribute to internal knowledge bases, serving as a resource for teams, customers, and partners.Your Impact:Act as the technical advisor for customers, ensuring a seamless onboarding experience.Drive customer satisfaction and retention by facilitating successful implementations of Notion.Help shape the future of Notion through valuable customer insights and feedback.

ABOUT THE TEAMAt Mural, our Technical Solutions team is dedicated to not just being 'built for the Enterprise', but truly being 'built for your Enterprise'. Our skilled team engages in thorough discovery efforts to understand the core challenges faced by our customers, crafting tailor-made solutions that prioritize security and scalability. Our contributions are vital in fostering success for both our customers and Mural. We thrive in collaboration with a vibrant and diverse team that includes members from Sales, Customer Success, Product, Engineering, Marketing, Legal, and Security & Compliance.YOUR MISSIONIn this pivotal role, you will be instrumental in collaborating with both potential and existing customers. Your expertise in conducting discovery sessions and creating innovative, best-practice solutions will ensure that our customers derive immediate and future business value as they grow alongside us. You will be recognized as a trusted source of knowledge by both customers and colleagues.WHAT YOU'LL DOGain an in-depth understanding of our products to effectively address the diverse issues encountered by our customers.Work closely with Account Executives to conduct discovery sessions focused on business value.Create and deliver engaging product demonstrations that highlight business value and outcomes.Build strong, trustworthy relationships with key stakeholders at customer organizations, particularly within IT, Procurement, Security, Legal, and Compliance.Collaborate with cross-functional teams in Security & Compliance, Product Management, Engineering, and Legal to address RFPs and Security Questionnaires.WHAT YOU'LL BRINGA minimum of 7 years of experience in solutions/sales engineering and technical implementation.Ability to work primarily within Central European Time (CET) and occasional travel within the EMEA region for key customer engagements.Fluency in German (C1/C2 or native-level) and professional-level English, with the capability to confidently lead discovery sessions, conduct product demonstrations, and handle technical, security, and compliance discussions in both languages.Outstanding written communication skills with meticulous attention to detail, particularly when preparing technical documentation, RFP responses, and security questionnaires.

The mission of our PreSales team is to enhance sales strategies, lower churn rates, and advocate for value-driven solutions that effectively address customer needs. As a Senior Solutions Engineer, you will collaborate closely with our sales organization to execute prospective and expansive deals. Your technical expertise will empower you to become a trusted advisor to both sales and service teams. What can you expect in your daily responsibilities? Fostering and maintaining robust relationships with sales representatives, partners, customers, and internal stakeholders. Deepening your understanding of HubSpot products to propose optimal solutions. Identifying customer challenges and delivering technical insights that align with their business objectives. Leading and participating in projects pertinent to PreSales, sales, and the broader organization. Coaching and mentoring junior team members to enhance team capabilities.

Join Vanta as a Solutions Engineer specializing in Expansion, where you'll play a crucial role in driving our growth by providing innovative solutions to our clients. You will collaborate with our sales team to understand customer needs and deliver tailored solutions that enhance our product offerings. Your technical expertise will empower you to communicate effectively with both technical and non-technical stakeholders, ensuring that our customers receive the best possible service.

The PreSales mission focuses on enhancing sales strategies to minimize churn and promote value-centric solutions that genuinely meet customer needs.In the role of Solutions Engineer, you will collaborate seamlessly with our sales team to facilitate the successful execution of prospective and expansive deals. Your technical expertise will establish you as a trusted ally to both sales and services.What does a typical day entail?Fostering and nurturing relationships with sales representatives, partners, clients, and other internal stakeholders.Acquiring in-depth knowledge of HubSpot products to propose optimal solutions.Identifying customer challenges and delivering technical value to help them achieve their business objectives.Leading and participating in projects pertinent to PreSales, sales, and broader business initiatives.Providing guidance and mentorship to junior team members.What skills and experience are essential for success in this role?Minimum of 3 years in a PreSales, technical consulting, or sales-related role.Proven experience collaborating with internal teams and engaging with external customers.A willingness to acknowledge mistakes and view actionable feedback as a pathway to growth.A passion for team collaboration and a commitment to personal development.You embody the values of HubSpot's culture, often referred to as HEART.

We are seeking a dynamic and experienced Engineering Manager to lead our Financial Solutions team at Squarespace in Dublin. In this role, you will be responsible for overseeing engineering projects that enhance our financial services offerings. You will collaborate with cross-functional teams to deliver high-quality solutions that meet our business objectives.

Role Overview wizinc is looking for a Solutions Support Engineer to join the team remotely from anywhere in Ireland. This role centers on delivering technical support and practical solutions to clients using wizinc products. What You Will Do Act as the initial point of contact for client technical issues Engage directly with clients to understand their needs and concerns Diagnose and resolve technical problems efficiently Provide clear, tailored solutions to improve the client experience Collaborate with colleagues to address complex challenges Remote Work This is a fully remote position open to candidates based in Ireland.

Asana is looking for a Solutions Demo Engineer to join the Solutions Center of Excellence in Dublin. This position centers on building and maintaining demo environments and use cases that help customers understand how Asana supports their work. Collaboration with Solutions, Product, and Engineering teams is essential to keep demo assets accurate and useful. Work location and schedule This role is based in the Dublin office and follows a hybrid work model. Standard in-office days are Monday, Tuesday, and Thursday. Wednesdays are typically remote, and remote work on Fridays may be possible depending on team needs and responsibilities. During the interview process, recruiters will provide more details about in-office expectations. What you will do Collaborate with Sales, Solutions, and Product Marketing to create and deliver demos that demonstrate Asana’s value to prospects and clients. Build and maintain demo environments that highlight current and upcoming Asana workflows across various industries and use cases. Establish and document a strategic demo repository, ensuring assets remain reliable, reusable, and easy to update. Design self-guided demo experiences so customers can explore and understand Asana’s capabilities.

The mission of our PreSales team is to enhance sales strategies that minimize churn and advocate for value-driven solutions that effectively address customer needs.As a Senior Solutions Engineer, you will work closely with our sales team to facilitate the execution of both prospective and expansive deals. Your technical expertise will empower you to become a reliable partner for both sales and service teams.Your daily responsibilities will include:Establishing and nurturing relationships with sales representatives, partners, customers, and other internal stakeholders.Acquiring in-depth knowledge of HubSpot products to deliver optimal solution proposals.Identifying and understanding customer challenges to deliver technical value aligned with their business goals.Leading and participating in projects pertinent to PreSales, sales, and broader organizational objectives.Providing mentorship and coaching to junior team members.

Location: As a Solutions Engineer for PerfectScale at DoiT, you will play a crucial role within our Solutions Engineering team across EMEA, working remotely from Ireland or the UK.Who We Are:DoiT is a leading global technology firm dedicated to empowering organizations that leverage cloud technology for business growth and innovation. We effectively merge data, advanced technology, and human expertise to assist our clients in achieving a well-architected and scalable cloud environment, from initial planning to full-scale production.With extensive experience across diverse cloud platforms, we have developed deep expertise in essential areas, including Kubernetes, Generative AI, and Cloud Operations. As a trusted and recognized strategic partner of AWS, Google Cloud, and Microsoft Azure, we proudly support over 4,000 customers globally.Our flagship solutions comprise DoiT Cloud Intelligence, which uniquely fuses advanced technology with human insights to solve complex multicloud challenges and enhance efficiency for our clients, and PerfectScale for Kubernetes, a groundbreaking optimization and management solution for Kubernetes. By employing sophisticated algorithms and machine learning, along with built-in Kubernetes expertise, PerfectScale empowers organizations to achieve exceptional efficiency in their Kubernetes operations.What PerfectScale for Kubernetes Offers:A seamless and intuitive onboarding process.A user-friendly interface for easy navigation and management.Actionable insights to maintain an optimal balance between Kubernetes performance and cost.An advanced autonomous optimization engine that intelligently manages Kubernetes resource allocation with minimal human oversight.The Opportunity:As a Solutions Engineer for PerfectScale at DoiT, you will serve as a vital technical leader, collaborating closely with our Account Executive team to deliver outstanding value throughout the customer journey, focusing specifically on our innovative Kubernetes optimization capabilities.

The PreSales mission at HubSpot is to enhance sales efficiency, minimize churn rates, and advocate for value-oriented solutions that genuinely address customer needs.As a Senior Solutions Engineer, you will work closely with our sales team to drive the success of both potential and existing large-scale deals. Your technical expertise will be essential in establishing trust with our sales and service teams.What does your typical day involve?Fostering and nurturing relationships with sales representatives, partners, customers, and other internal stakeholders.Acquiring in-depth knowledge of HubSpot's product offerings to propose improved solutions.Identifying customer challenges and delivering technical insights to help them achieve their business objectives.Leading and participating in projects relevant to PreSales, sales, and broader business initiatives.Providing coaching and mentorship to junior team members.

Catalyx is excited to announce an opening for a Packaging Line Lead to join our dynamic team at our customer site in Tipperary. This position involves shift work. About Us:Catalyx is a pioneering machine vision and automation company dedicated to integrating cutting-edge technology with skilled personnel to assist global manufacturers and logistics enterprises in achieving unparalleled quality and efficiency. For over three decades, our team has been committed to enhancing operational processes across highly regulated sectors, developing innovative technological applications, and providing expert support. With nine global offices and over 550 dedicated professionals, our experience encompasses more than 3,000 successful projects. We are well-equipped to tackle unique process challenges at scale and are driven by a vision to continue breaking new ground. To learn more about us, visit www.catalyx.ai.At Catalyx, we take pride in being a trusted partner for world-class lifecycle services tailored to high-risk and regulated markets. Our unwavering dedication to innovation and excellence empowers life sciences and other highly regulated organizations to improve efficiency and achieve success. We are continually developing our on-site teams to enhance customer operations. Key Responsibilities:Lead a team of six packaging technicians on a newly launched packaging line, ensuring optimal operation.Provide leadership and support to the Packaging Team, promoting adherence to GMP standards and operational efficiency.Manage and coordinate packaging personnel, prioritizing workflow and assigning daily tasks as necessary.Offer hands-on guidance to team members regularly.Oversee team performance, facilitating timely reviews and one-on-one discussions.Monitor team attendance and performance metrics.Ensure smooth day-to-day operations by appropriately delegating tasks.Encourage continuous improvement initiatives.Foster recognition of team efforts and maintain a positive team atmosphere with open communication.Contribute to the creation of training plans for team development.Responsible for metric reporting, status updates, and escalating issues to the FSP Director.Maintain and monitor packaging KPIs.Ensure compliance with all company policies and procedures.Oversee the packaging of customer products.Adhere to all safety protocols and practices.Perform other duties as assigned.Implement and manage all company change initiatives effectively.Drive the team towards achieving operational excellence.

Join our team as a Corporate Solutions Engineer and play a pivotal role in enhancing our presales efforts. Your mission will be to elevate sales strategies, minimize churn rates, and advocate for value-driven solutions that truly resonate with our customers. As a key partner to the sales organization, you will leverage your technical expertise to foster trusted relationships and drive the success of prospective and expansive deals. Your daily activities will involve building strong connections with sales representatives, partners, customers, and internal stakeholders, deepening your knowledge of HubSpot products, and addressing customer challenges with impactful technical solutions. You will also lead relevant projects, and mentor junior team members to help shape the future of our sales strategy.

Location: Dublin, Ireland (on-site only; visa sponsorship not available) About Fund Recs Fund Recs is an Irish fintech company founded in 2013. Our no-code reconciliation and data transformation software helps automate manual processes for clients in the funds industry. More than 5,000 users in over 30 countries, including leading fund administrators, depositories, audit firms, and asset managers, trust Fund Recs to solve critical data challenges. Our team of 60+ works from offices in Dublin, Waterford, and New York, as well as remotely from North America to Sydney. Role Overview: Solutions Engineer The Solutions Engineer plays a key role in how Fund Recs presents its value and wins complex business. This client-facing position connects Sales, Product, and Strategy, managing technical aspects throughout the sales cycle. Responsibilities span from discovery and solution design to demos, Proofs of Concept, and closing deals. The role also shapes how we showcase our platform, by building reusable assets, improving demo environments, and raising the bar for sales excellence. This position suits someone with a strong grasp of fund operations and technology, who enjoys solving complex problems and wants to contribute in a growing fintech setting. Main Responsibilities Support the technical side of sales opportunities Lead discovery sessions to understand client workflows and requirements Translate client needs into tailored solutions using Fund Recs modules Deliver both standard and customized product demonstrations Assist senior Solutions Engineers in preparing for client meetings and presentations

Join ServiceNow as a Forward Deployed Solution Engineer in our Applied AI team, where you will be at the forefront of delivering innovative AI solutions to our clients. In this role, you will work closely with cross-functional teams to understand customer needs, customize solutions, and ensure successful implementations. Your expertise in AI technologies and strong problem-solving skills will be crucial in driving success and enhancing customer satisfaction.

Job Title: Test ArchitectReporting To: Chief Product & Technology OfficerRole OverviewAs the Test Architect, you will take charge of the comprehensive testing strategy and architecture, ensuring adherence to top-notch quality engineering standards across all Catalyx software products and platforms. This pivotal role involves defining a visionary testing framework, designing scalable and maintainable test automation frameworks, and empowering teams to deliver reliable, secure, observable, and high-performance software swiftly. You will provide technical leadership and guidance to both local and remote testing teams while collaborating closely with development, product management, and QA teams to integrate quality throughout the Software Development Lifecycle (SDLC) and advocate for the adoption of modern engineering practices.Key Responsibilities:Test Strategy & ArchitectureContinuously define and enhance enterprise-wide testing architecture, patterns, and best practices for all Catalyx software products.Develop a comprehensive testing strategy encompassing functional, non-functional, regression, performance, security, accessibility, and reliability testing.Create and maintain testing blueprints, standards, frameworks, and tools to ensure consistency across teams and alignment with product roadmaps.Establish standards for test triaging, levels, test data management, environments, and automation controls.Shape the long-term automation strategy, including CI/CD integration and tool selection.Eliminate inconsistent testing practices, fragmented approaches, and duplicated efforts across teams.Define “meaningful coverage” and establish quality benchmarks prioritizing reliability, business value, and risk-based testing.Lead initiatives to identify and mitigate test bloat, consolidating redundant or low-value tests while ensuring critical coverage is maintained.Promote a shift-left approach, ensuring testability considerations are integrated early in design and development discussions.Test Framework & Tooling OwnershipStandardize tooling and interoperability across all Catalyx software products and technology stacks.Design scalable automation frameworks for UI, API, and microservices applications.Evaluate and implement new testing technologies and tools such as Playwright, Cypress, Selenium, K6, JMeter, and Postman.Ensure automation is seamlessly integrated into DevOps pipelines to support continuous testing.Mentor and coach test engineers, developers in test, and automation specialists.Oversee daily operations of both local and remote test teams, ensuring clear task ownership, equitable workload distribution, and alignment with sprint, release, and milestone targets.

Position ID: POS-32048 About HubSpot’s Approach to Applications HubSpot knows that concerns like confidence gap and impostor syndrome sometimes keep talented people from applying. If this role interests you, consider submitting an application. Accessibility and Accommodations If a disability makes it difficult to apply or participate in the process, please let us know using this form. HubSpot is committed to supporting candidates who need alternative arrangements. Work Location and Onboarding Flexibility and connection matter at HubSpot. Team members can work remotely or from the Dublin office, but new Engineering hires attend in-person onboarding at a regional HubSpot office. Product team members also join in-person events to build relationships. If travel or other factors require adjustments, please discuss this with your recruiter during the hiring process. Legal Notice for Massachusetts Applicants Massachusetts law prohibits employers from requiring or administering lie detector tests as a condition of employment or continued employment. Violations may result in criminal and civil penalties.