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Senior Application Support Engineer | IT CIB

On-site Full-time

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Experience Level

Mid to Senior

Qualifications

Main Technical Requirements:At least 6 years of experience in similar roles. Strong expertise in both Linux and Windows environments. Experience with BMC/Control-M or similar industrial scheduling tools. Proficient in scripting languages, including Shell, Python, and/or PowerShell. Understanding of database concepts. Experience with infrastructure backups. Familiarity with monitoring tools. Knowledge of LDAP, Firewall, Reverse Proxy, Active Directory, and Kerberos. Strong networking knowledge. Other Requirements:Proficient in English, with a minimum B2 level (mandatory).

About the job

Main Responsibilities:

  • Efficiently manage and resolve production incidents to ensure minimal disruption.

  • Coordinate and monitor technical operations and changes, including electrical shutdowns, server modes, and disaster recovery procedures.

  • Engage in change management for applications and infrastructure by collaborating with development, sysadmin, DBA, and networking teams.

  • Maintain comprehensive documentation of application components and operations, including architecture and procedural needs.

  • Oversee backup data management and conduct regular restoration tests.

  • Implement effective monitoring of applications and infrastructure in compliance with established SLAs across all business lines.

  • Assess and manage application load capacity effectively.

  • Consistently contribute to the automation and enhancement of existing procedures.

  • Collaborate closely with development teams to define the architecture of new applications while adhering to infrastructure standards.

Technical Areas: Windows and Linux servers, Scripting, Agile methodology.

Technologies: SQL, Python, Networking, PowerShell, Linux Bash, XLDeploy, Jenkins, Control-M, Git, Monitoring Tools, Elastic Stack.

About Natixis in Portugal

Natixis in Portugal serves as a Centre of Expertise dedicated to transforming traditional banking through innovative solutions for the business, operations, and work culture of Groupe BPCE globally. As part of the international division of Groupe BPCE, Natixis in Portugal develops and implements solutions across two primary domains: Corporate & Investment Banking and Asset & Wealth Management, along with transversal services that support all entities within the Group. With over 3,000 employees from 46 different nationalities, our teams are engaged in Information Technology, Banking Support Activities, and Compliance, working collaboratively and inclusively to support all business lines and platforms of the Group. Our team embodies a disruptive mindset and a culture of agility, aligning with our mission to globally transform traditional banking.

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