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Senior Product Solutions Architect - CloudPrem

DatadogParis, France
On-site Full-time

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Experience Level

Mid to Senior

Qualifications

Qualifications: Proven experience as a Solutions Architect or in a similar technical role. Strong understanding of cloud computing technologies, Kubernetes, and hybrid log management solutions. Excellent communication skills, both written and verbal, with the ability to convey complex technical concepts to a non-technical audience. Demonstrated experience in building and deploying scalable architectures. Ability to work collaboratively across various teams and with clients to drive project success. Familiarity with logging and monitoring systems. Experience in documentation and knowledge sharing. A proactive approach to problem-solving and a passion for technology.

About the job

Join Datadog as a Product Solutions Architect (CloudPrem)

At Datadog, we are the in-house product specialists dedicated to empowering our global customers. Our technical solutions team plays a pivotal role in driving Datadog’s expansion by educating prospects and ensuring our existing clients achieve success with our products. We leverage our technical and product expertise through engaging demos, insightful presentations, thorough technical evaluations, and ongoing support. As part of a dynamic and growing global team, we collaborate continuously to enhance our skills and knowledge in the field.

The Opportunity:

The CloudPrem product suite signifies a fundamental shift in how organizations handle and analyze logs at scale while adhering to strict data residency, compliance, and cost considerations. As a Product Solutions Architect (PSA), you will partner closely with Datadog’s clients and the CloudPrem product team to design and implement best practices that facilitate the adoption of this hybrid log management solution. This will empower customers to store, search, and analyze vast volumes of logs within their own environments, all while remaining seamlessly integrated with the Datadog platform.

Your Responsibilities:

  • Act as the Product Expert for CloudPrem and Observability Pipelines.
  • Provide architectural guidance and best practices to large Enterprise clients during their adoption of Datadog services.
  • Design and validate production-ready architectures that encompass cloud infrastructure, Kubernetes platforms, and customer-managed environments.
  • Identify and implement opportunities to simplify, optimize, and standardize deployment patterns, thereby reducing operational complexity for clients.
  • Serve as a Trusted Advisor to Product Management, offering valuable feedback based on field experiences with Support, Partners, and Customers.
  • Document repeat customer use cases and develop Reference Architectures, automation patterns, and Implementation Guides for both prospects and customers.
  • Create comprehensive training materials, solution briefs, blogs, and documentation for the wider Datadog technical teams, focusing on the latest product features and capabilities.
  • Collaborate with various teams within Datadog, including Marketing, Sales, Community, Documentation, and Evangelism, to ensure the success of the Log Management product family.

This role is designed for a proactive professional ready to make a significant impact on our customers' success and the growth of our innovative product offerings.

About Datadog

Datadog is a leading provider of monitoring and analytics solutions for IT and DevOps teams, enabling organizations to ensure their applications and infrastructure run smoothly. With a commitment to innovation and customer success, Datadog empowers teams to gain real-time insights into their systems and enhance their performance.

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