Qualifications
Proven experience in a management role within solutions engineering or technical sales. Strong understanding of SaaS products and the ability to translate technical concepts to non-technical stakeholders. Excellent communication and interpersonal skills, with a focus on team development and client relationship management. Ability to thrive in a fast-paced, dynamic environment.
About the job
Join Intercom as a Solutions Engineering Manager, where you will lead a dynamic team focused on delivering innovative solutions for our Mid-Market and Enterprise clients. In this pivotal role, you will leverage your extensive technical expertise and strong leadership skills to empower your team in addressing complex client needs, ensuring successful implementations and driving customer satisfaction.
In addition to managing your team, you will collaborate closely with sales and product teams, fostering an environment of continuous improvement and excellence. If you are passionate about technology and have a knack for strategic thinking, we want to hear from you!
About Intercom
Intercom is a leading customer communications platform that helps businesses connect with their customers through personalized, messenger-based communication. Our mission is to make internet business personal, and we strive to build a diverse and inclusive work environment where innovation can thrive.